Project Manager

SMX Services & Consulting, Inc.; San Juan (PR); On-site; USD 90,000 - 120,000; Full time

Job summary

SMX Services & Consulting, Inc. in Puerto Rico seeks a highly energetic Project Manager to lead enterprise IT projects and coordinate cross-functional teams in a fast-paced environment.

You will apply defined project management methodologies, manage scope, schedule, and budget, and ensure quality deliverables. Strong communication skills in English and Spanish are essential for collaboration with stakeholders and vendors.

Qualifications

• Possess thorough understanding of project management phases, techniques, and tools.
• Strong project management skills, including risk management.
• Proven abilities in problem management, process analysis and root cause analysis.
• Excellent written and verbal communication skills. (Fully bilingual English/Spanish)
• Ability to work in a complex and matrixes team environment.
• Ability to handle multiple tasks, set priorities, schedule, and meet deadlines.
• General understanding in the areas of application programming, database, and System Design.
• Quality presentation skills and experience presenting complex plans and designs to executive-level management.
• Experience with infrastructure and Development IT Projects is required.
• Experience with E-commerce preferred.

Responsibilities

• Follows a defined project management methodology, accountable for planning steps and resources.
• Monitors and reports progress to meet deliverables on time and on budget.
• Manages day-to-day project and scope execution.
• Ensures in-flight reviews and quality assurance for all projects.
• Minimizes exposure and risk on projects.
• Resolves conflicts and escalates issues as needed.
• Ensures project documents are current and properly stored.
• Communicates project information to leadership.
• Leads multi-disciplinary teams and external consultants.
• Helps develop business analysis requirements and specifications.
• Develops workflows, use cases, data flows, and mockups.
• Validates deliverables meet specs and requirements.
• Reports on technical issues and recommendations.
• Works with users to document problems and enhancements.
• Researches requests for new features and improvements.
• Manages and supports QA efforts.
• Performs other duties as assigned by manager.

Skills

PM methodology

Risk management

Problem management

Process analysis

Root cause analysis

Written communication

Verbal communication

Bilingual English/Spanish

Matrix team collaboration

Multitasking & prioritization

SDLC understanding

Executive-level presentation

Infrastructure & IT projects

E-commerce experience

Education

Bachelor's degree or equivalent

Master's degree preferred

Job description

SMX Services & Consulting is looking for a highly energetic and collaborative Project Manager, located in Puerto Rico.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Follows a defined project management methodology, accountable for the detailed planning of steps and resources needed to meet objectives.
• Monitors and prepares reports to ensure work is progressing to meet the deliverables on time and on budget.
• Manages day-to-day operational aspects of a project and scope.
• Effectively applies project management methodology and enforces project standards.
• Ensures that in-flight reviews and quality assurance procedures take place for all projects.
• Minimizes exposure and risk on projects.
• Solves conflicts and issues in a timely manner, escalating to manager as appropriate.
• Ensure project documents are complete, current, and stored appropriately.
• Ensures quality control for all projects.
• Effectively communicates relevant project information to leadership.
• Provides leadership to multi-disciplinary teams, as well as manages the work of outside consultants.
• Help define business analysis requirements and specifications.
• Helps Develop workflows, use cases, data flows, process flows, report specs, mockups, and wire frames.
• Ensure that validated deliverables meet functional and design specifications and requirements.
• Reports on common sources of technical issues or questions and recommendations.
• Works with users to define and document application or process problems.
• Researches, analyze and evaluates requests for new features and enhancements.
• Manages and supports quality assurance efforts.
• Other duties as assigned by manager.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

• Possess thorough understanding of project management phases, techniques, and tools.
• Possess strong and tested project management skills, including risk management.
• Proven abilities in problem management, process analysis and root cause analysis.
• Excellent written and verbal communication skills. (Fully bilingual English/Spanish)
• Ability to work in a complex and matrixes team environment.
• Ability to handle multiple tasks, set priorities, schedule, and meet deadlines.
• Possesses general understanding in the areas of application programming, database, and System Design.
• Possess quality presentation skills and experience in presenting complex plans and designs to executive-level management.
• Experience with infrastructure and Development IT Projects is required.
• Experience with E-commerce preferred.

EXPERIENCE & REQUIREMENTS

• A bachelor's degree or equivalent experience; a master's degree is considered highly advantageous.
• A minimum of five years of experience successfully managing enterprise level IT projects.
• Strong familiarity with the Software Development Lifecycle (SDLC).