Project Manager

InstantServe LLC; Providence (RI); On-site; USD 85,000 - 110,000; Full time

Job summary

InstantServe LLC in Providence, RI, is seeking a policy and program manager to lead the design, implementation, and continuous improvement of children’s behavioral health initiatives such as Mobile Response and Stabilization Services.

You will manage end-to-end work plans, timelines, deliverables, and stakeholder engagement, while building strong relationships with contracted and community providers and guiding policy development.

Qualifications

• Master’s degree in Public Administration, Public Health, Public Policy, Social Work, or a related field.
• 3+ years of progressively responsible experience in program management, policy, or system development in health, behavioral health, or human services.
• Demonstrated experience supporting and leading implementation of grants, contracts, and strategic planning initiatives.
• Excellent writing skills, including policy documents, procurements, and reports.

Responsibilities

• Design, implement, and improve children’s behavioral health initiatives such as Mobile Response and Stabilization Services.
• Manage assigned initiatives end-to-end, including work plans, timelines, deliverables, and stakeholder engagement.
• Maintain strong working relationships with contracted and community providers.
• Policy and procedure development to advance System of Care values and principles.
• Analyze federal and state policy changes and advise leadership on implications.

Skills

Policy development

Project management

Stakeholder engagement

Written communication

Education

Master's degree

Job description

Play a critical role in the design, implementation, and continuous improvement of children’s behavioral health initiatives, such as Mobile Response and

Stabilization Services, access and intake infrastructure, and community-based

services.

Manage assigned initiatives end-to-end, including work plans, timelines,

deliverables, and stakeholder engagement.

Maintain strong working relationships with contracted and community providers.

Policy and Procedure Development

Research, draft, and implement policies, procedures, standards, and guidance

that advance System of Care values and principles.

Analyze federal and state policy changes and advise DCYF leadership on their

implications.

Cross-Sector and Interagency Alignment

Required Qualifications

• Master’s degree in Public Administration, Public Health, Public Policy, Social Work, or a related field.
• [3+] years of progressively responsible experience in program management, policy, or system development in health, behavioral health, or human services.
• Demonstrated experience supporting and leading implementation of grants, contracts, and strategic planning initiatives.
• Excellent writing skills, including policy documents, procurements, and reports.
• Ability to manage multiple complex initiatives at once with minimal supervision.
• Ability to travel within Rhode Island for meetings and site visits.

Preferred Qualifications

• Experience with federal grants, especially SAMHSA or other HHS awards.
• Knowledge of children's behavioral health, the System of Care framework, and child welfare.
• Experience in or with state government, or with Medicaid-funded services.
• Experience leading teams or managing staff.
• Experience engaging families and youth with lived experience in policy and