Project Manager

Bank of America; Plano (TX); Hybrid; USD 61,000 - 87,000; Full time

Job summary

Banks of America is seeking a Jr-Mid Release/Product Manager in Plano, TX for a 12-month assignment with potential extension to 18 months. You will oversee releases of new updates into production for a financial client, coordinating with technical and business teams.

The position requires strong written and oral communication, attention to detail, and a proactive approach to prioritize and manage conflicts.

Qualifications

• Outgoing, upbeat, and positive demeanor.
• Detail-oriented with strong focus.
• Proactive self-starter with good judgment.
• Excellent written and verbal communication skills.
• Ability to manage and prioritize conflicts.

Responsibilities

• Oversee releases for new updates into production.
• Coordinate Production Services activities including deployment and change management.
• Collaborate with development and business operations for incident and problem management.

Skills

Outgoing personality

Detail oriented

Proactive

Strong communication

Prioritize conflicts

Job description

Schedule: Wed-Sunday (Wed-Friday onsite, Sat-Sun Remote)

Duration: 12 months, Extending to 18 months

Pay Rate: $53.55

Must-haves

• Outgoing/Upbeat/Positive
• Detail Oriented
• Proactive
• Strong written and oral communication skills
• Ability to manage and prioritize conflicts

Day-to-Day

Insight Global is looking for a Jr-Mid Release/Product Manager for one of their financial clients. This person will be responsible for overseeing the releases for new updates or applications into production.

Production Services is responsible for running the day-to-day operations of the technology platform. Work activities specific to Production Services roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc.

The Production Services Lead identifies possible production failure scenarios, creates incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicates effectively with development and internal business operations teams. Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services. Creates and enhances administrative, operational and technical policies and procedures, adopting best practice guidelines, standards and procedures. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills. Performs analytical, technical, and administrative work in planning, installing, designing and supporting new and existing equipment and software under moderate supervision. Resolves complex issues. Consults with end users to determine optimal configuration of equipment and applications. Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors. Exercises judgment within defined procedures and practices to determine appropriate action. Should have increased awareness and exposure to basic technical principles, concepts and techniques.