Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint in hybrid environments—from on-premises to SaaS to containers to cloud.
We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we ’ re achieving that goal . But we know we can’t do any of that without our team . Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com
Responsibilities
- Lead a team of delivery specialists across multiple client engagements
- Deliver 4-8 concurrent client projects on time and on budget per quarter
- Responsible for achieving target utilization, customer success and margin metrics per quarter
- Manage project initiation, planning, execution, control and closure
- Conduct daily standup/scrum meetings with the project team to track progress
- Create and execute project work plans and revise as appropriate to meet changing requirements
- Create and distribute project status updates to the relevant customer and Flexera stakeholders
- Manage project plan and budget; Manage project scope and change management processes
- Identify, allocate and mange project resources; Identify and manage project risks and issues
- Develop, maintain and manage day-to-day client relationships and interaction with customers
- Execute Quality Assurance reviews of projects; Manage project tollgate activities
- Estimate work effort and manage resource constraints; track project milestones and deliverables
- Partner with other cross-functional areas of business to improve business processes
- Formalize project acceptance criteria and obtain client approvals
- Conduct project lessons-learned reviews and incorporate improvements into future projects
- Assist in developing Statement of Work / Change Requests where applicable
- Develop/Adhere/Contribute to project standards, templates, repositories, body of knowledge best practices
- Facilitate team and customer meetings
- Travel as needed to support customer engagements (~25% of the time)
Required Skills/Qualifications
- BS in Business, Computer Science, Engineering, or related field (Masters preferred)
- 7-10 years managing customer facing projects, business applications and/or other IT projects
- 4-6 years’ experience as Project Manager managing client facing engagements
- SaaS background most likely working for a software vendor, partner or a software division of a large multinational company with experience in consulting, project management, and customer management
- Familiarity with cloud and IaaS technologies; Experience delivering on SaaS platforms
- Foundational understanding of Software Asset Management technologies
- Start to finish implementation of multiple projects simultaneously of varying size and complexity
- Strong knowledge of project management and implementation methodologies (Agile, Waterfall)
- Excellent written and verbal communication skills and project management skills
- Previous customer-facing/consulting experience leading Cloud projects (cloud concepts/technology)
- Thrive in a strong customer-servicing ethos
- Technically savvy with business acumen
- Knowledge of JIRA, Salesforce, Financial Force, Box, Microsoft Tools - Teams, OneNote, Project, Word and Excel
- Use initiative to identify issues and proactively drive them to resolution
Desired Skills
- PMI Project Management Professional (PMP) certification or Agile/Scrum Certification
- Previous experience with defining and establishing Project Management Best Practices
- Foundational understanding of software deployment, device inventory, vendor/publisher licensing, technology intelligence products
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Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.
We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.