Project Manager

Park Community Credit Union; Louisville (KY); On-site; USD 70,000 - 110,000; Full time

Job summary

Park Community Credit Union is seeking a Project Manager to drive the implementation of credit union projects from concept through production, ensuring work quality and timely delivery in support of organizational goals. You will coordinate interdepartmental resources, identify objectives, develop timelines with milestones, and act as liaison between vendors, internal teams, and stakeholders.

Ideal candidates have 1–3 years of related experience, a bachelor's degree or equivalent certifications,

Qualifications

• CAPM certification required or equivalent.
• Extensive Symitar Core System expertise.
• Exceptional organizational skills and attention to detail; able to handle multiple priorities.
• Strong problem-solving skills.
• Ability to lead team discussions, delegate tasks, and assess feedback.
• Proficient with spreadsheets, word processing, calendars, email, and database software.

Responsibilities

• Manage implementation of assigned projects, coordinating resources, timelines, milestones, and stakeholder involvement.
• Act as liaison between vendors, internal resources, and stakeholders while keeping leadership informed.
• Make/configure updates in Symitar and other systems as needed during project lifecycles.
• Work with Compliance to ensure rules and processes minimize credit union risk.
• Identify process improvements to increase productivity and reduce risk.
• Perform other job-related duties as assigned.

Skills

Organizational skills

Attention to detail

Time management

Problem solving

Team leadership

Delegation

Communication

Computer skills

Education

Bachelor's degree

CAPM certification or equivalent

Tools

Symitar Core System

Job description

Role:

By emphasizing ONE Park, ONE Mission, One Team, the Project Manager contributes to the improvement and advancement of organizational initiatives through the implementation of credit union projects. This role ensures work quality and timely project delivery contributing directly to overall credit union goals and objectives. This role further ensures the implementation of the project life cycle from conception to production to meet the organizational goals and mission.

Role:

By emphasizing ONE Park, ONE Mission, One Team, the Project Manager contributes to the improvement and advancement of organizational initiatives through the implementation of credit union projects. This role ensures work quality and timely project delivery contributing directly to overall credit union goals and objectives. This role further ensures the implementation of the project life cycle from conception to production to meet the organizational goals and mission.

Essential Functions & Responsibilities:

• Manage implementation of assigned projects. Implementation includes identifying interdepartmental resources and stakeholders, working with appropriate individuals to identify project objectives and requirements, outlining the work/tasks involved in projects and delegate/manage accordingly, developing timelines that includes milestones, host necessary project discovery, sync, and closure meetings, Act as a liaison between vendors, internal resources, and stakeholders, and manage project within scope and parameters defined. Keep managers and key stakeholders informed of project status as well as any issues that may arise that would hinder the success or completion of a project.
• Make revisions in Symitar and other systems as needed for the purpose of configuration and user management during the lifecycle of a project.
• Work with Compliance personnel to ensure appropriate rules and regulations are followed and processes are in place to minimize CU risk with any new products/processes implemented.
• Make suggestions for improvement to processes that may increase productivity, improve efficiency, mitigate risk to the credit union, etc.
• Perform other job-related duties as assigned.

Performance Measurements:

• To be an ambassador of Park's culture supporting the credit union's mission to build thriving communities together ensuring words and actions align with the Park VIBE that defines our Core Values:
• Vibrant Connections
• Inclusive Excellence
• Bold Compassion
• Endless Empowerment
• To provide friendly, professional and accurate service and support to all members and coworkers.
• To complete initiatives with accuracy and within the timeframes indicated.
• To keep an open line of communication with the project owner and participants to identify any potential problems; keep manager informed of project advancement, issues, etc.
• To attain individual goals and assist in achieving branch and organizational goals.
• To follow the credit union's Bank Secrecy Act and anti-money laundering policies and procedures, including running OFAC searches, completing investigative reports of suspicious activity and currency transaction reports timely and without error.
• To maintain a professional work environment, promote teamwork, build respect among coworkers and present a businesslike appearance.
• To follow all security policies and procedures and report discrepancies or suspicious activity to manager immediately.

Knowledge and Skills:

Experience One year to three years of similar or related experience.

Education (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).

Interpersonal Skills Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other Skills

• Certified Associate in Project Management (CAPM) certification required.
• Extensive Symitar Core System expertise is essential.
• Exceptional organizational skills and attention to detail; able to handle multiple priorities.
• Possesses strong problem-solving skills.
• Ability to lead team discussion, delegate tasks, assess feedback, etc.
• Proven ability to use computer applications including spreadsheets, word processing, calendar, email, and database software.

Physical Requirements

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

This position is primarily performed in a professional office environment at assigned Park location(s). Regular onsite attendance is an important component of this role to support collaboration, team engagement, operational effectiveness, member service, access to systems or equipment, and other business needs.

PHYSICAL DEMANDS

The physical demands described here are representative of those required to successfully perform the essential functions of this position, but do not necessarily constitute an exhaustive list of all essential functions. To the extent required by any applicable law, reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions where this can be done without posing a direct threat to self or others.

While performing the essential duties of this position, the employee frequently must sit, stand, and walk short distances. The employee frequently uses hands and fingers to count currency and handle, manipulate, and feel objects, documents, and office tools and equipment. Reads, writes, listens, speaks, and uses personal computers, copiers, telephones, and other office equipment and software throughout the workday. The employee is occasionally required to stoop, bend, squat, and reach overhead with hands and arms. Occasionally pushing and pulling of office furniture and other objects. The employee may occasionally lift and/or move up to 15 pounds and on occasion lift and/or move up to 25 pounds.

PARK COMMUNITY CREDIT UNION IS AN EQUAL OPPORTUNITY EMPLOYER/VETERANS/DISABLED