PROJECT MANAGER

City Electric Supply; Katy (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Telehealth

Disability Insurance

Life Insurance

Paid Time Off

Holidays

Employee Discount

Job summary

City Electric Supply is seeking a Project Manager focused on strategic and national customers. You will work across CES's 550+ US branches and 5 distribution centers to develop customer-focused solutions and superior service.

The role requires professional, well-organized individuals capable of solving problems and going above and beyond to ensure customer satisfaction.

Qualifications

• 1-2 years customer service experience in electrical/lighting industries preferred.
• Lighting and/or Gear estimating experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Coordinate and manage project documentation with internal and external stakeholders.
• Assist lead project manager with client support, schedules, inventory, and communications.
• Process orders, expedite shipments, and handle post-shipment tasks (RGA/RMA, credits).
• Monitor project execution from shipment to warranty, addressing issues with damages or delivery failures.
• Prepare weekly expediting reports and consolidate billing by customer requirements.
• Provide quotations, inside sales support, and new business development.

Skills

Customer service

Electrical/lighting knowledge

Communication

Organization

Problem solving

Job description

Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly and passionate about providing incredible customer service. Benefits include medical, dental, and vision insurance, 401K, paid time off, and internal growth opportunities.About City Electric SupplyCES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our \"customer service first\" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values.SummaryThe Project Manager is focused on growing and expanding City Electric Supply’s presence with Strategic and National customers. The candidate will be working to identify and develop customers located throughout the US utilizing CES’s 550+ US branches and 5 distributions centers. In this fast-paced position, the ideal candidate will need to be professional, well organized, able to solve problems, and willing to go above and beyond to ensure the customer is satisfied with the services, solutions, and products supplied.The candidate will work directly with stakeholders to develop customer-focused solutions enabling us to provide superior service and win business. The Strategic Accounts Groups is a centralized resource and point of contact for stakeholders enabling us to develop “outside the box” solutions and to leverage our existing nationwide branch network and distribution centers.Essential Job FunctionsCoordinates, participates, and manages all project management documentation internally and externally.Take-offs and product training to acquire industry knowledge.Assists lead project manager with clientele support, including but not limited to construction & project schedules, inventory management, and communication internally & externally.Process, expedites & follow through with orders for clients.Monitors project execution from shipment to warranties, coordinates issues with damages, missing products & delivery service failures.Processes RGA/RMA, Credit Memos, Freight Claims, Pick-Up, Storage and any other affiliated tasks associated with post shipment.Works with shipping companies, manufacturers and jobsites for freight issues & special delivery requirements.Warranty support between manufacturer and clientele.Prepares and distributes weekly expediting reports.Coordinate any additional materials needed.Provides O&M manual for all projects, listing warranties for all products provided.Assist with quotations, inside sales and new business development.Summary & Consolidating billing for projects, based on customers’ requirements.Acts as team lead on small projects.Ability to develop and maintain positive relations with customers, coworkers, and supervisors.Ability to multi-task and to work effectively in a fast-paced environment.Demonstrates critical thinking and problem-solving skills.Education/ExperienceLighting and/or Gear estimating experience is preferred.1-2 years customer service experience - preferred electrical/lighting industry.CompetenciesA proactive self-starter with the ability to succeed with minimal guidance.Ability to interact and communicate effectively with internal and external clients.Excellent organizational skills with an emphasis on priorities and goal setting.Able to work in a fast-paced environment and deliver commitments internally and to customers.A desire to grow an innovative new division within CES.Benefits Offered:Medical, Dental, Vision Insurance.401(k) company match program.Telehealth.Short-term and Long-term disability insurance.Basic and AD&D Life Insurance paid for by the company.Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.Employee Assistance Program.Mental, physical, financial wellness.Auto and Home Insurance discount.Paid Time Off and 7 paid Holidays.Paid Pregnancy, Parental, and Adoption Leave programs.Employee Discount Program.Training Programs.Internal growth opportunities in a fast-growing company.In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.Supervisory ResponsibilityThis position has no supervisory responsibilities.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing. The employee must be able to lift and move items up to 50 pounds.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.EEO StatementWe are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. We support protected veterans and individuals with disabilities through our affirmative action program.Attention ApplicantsIf you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at [e-mail] or 1-855-571-2477.City Electric Supply is a drug free workplace. For further information about CES, visit our website at www.cityelectricsupply.com.