Overview
Responsible for complex packaging machine projects. Coordinate with sales and service teams to insure adequate support through and including installations and other after sales support. Review customer specifications with the Technical Sales Advisors, Consult withMULTIVAC Germany, Internal Engineering, 3 rd party suppliers, Field Service Managers, Regional Sales Manager, Sales Administration and customers to resolve all issues from eitherMULTIVAC or customers that could interfere with execution of a Quality Installation.
Responsibilities
- As needed, coordinate trips toMULTIVAC Germany for FAT’s on complex equipment that has high profile expectations and potential for complexities in the field resulting in unacceptable cost burdens.
- Ensure project documentation requirements are fulfilled and all internalMULTIVAC project documentation and records are complete.
- Stay current in new technologies with a focus on the complex equipment and assist the Training Department in teaching the Field Service Technicians.
- Ensure compliance with all relevant regulatory requirements and perform Risk Assessments as required.
- Assist Service Management to develop and maintain Pre-installation and Installation protocol that meetsMULTIVAC and customer needs. Review with Service Management the Installation Reports and all follow up items.
- Operate within annual expense budget. Timely completion of Weekly Expense Reports and project status updates.
Qualifications
- Education: Bachelors or better in Engineering or related field.
- Experience: 2-5 years technical related project management experience.
- Preferred: 2 years project management software; 2 years ERP software.
- Licenses & Certifications: Equal Opportunity Employer; This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.