Project Manager

JPMorgan Chase; Jersey City (NJ); Presencial; USD 110.000 - 170.000; Jornada completa

Descripción de la vacante

JPMorgan Chase in Jersey City seeks a Project Manager, Operations Transformation to drive strategic initiatives across business, operations, product, and technology teams. You will lead initiatives from planning to adoption, improving efficiency, controls, and client/employee experiences, while delivering measurable outcomes.

The role requires governance, clear communication, and disciplined execution across multiple workstreams, partnering with stakeholders and subject-matter experts to achieve

Formación

• Bachelor's degree or equivalent experience in business, finance, operations, technology, or a related field.
• Experience delivering transformation, operations, technology, or process improvement initiatives.
• Experience developing project plans and managing scope, milestones, risks, issues, and delivery across multiple workstreams.
• Experience partnering with stakeholders across business, operations, technology, product, and control functions.
• Strong written and verbal communication skills with senior stakeholders.

Responsabilidades

• Define project objectives, scope, requirements, priorities, and success criteria.
• Create and maintain integrated project plans with milestones, dependencies, risks, and decisions.
• Lead delivery through full lifecycle from planning through adoption and closure.
• Assess current-state processes and support future-state operating models.
• Coordinate delivery across operations, technology, product, and partner teams to align timelines.
• Establish governance routines with status forums and escalation paths.
• Identify, track, and mitigate risks and issues; escalate as needed.
• Produce executive-ready status updates and decision documents.
• Track execution in PM tools to ensure accuracy of milestones and commitments.
• Support change management and readiness activities, including communications and adoption.
• Deliver AI-enabled solution use cases end-to-end with clear business outcomes.

Conocimientos

Analytical thinking

Written communication

Verbal communication

Organizational skills

Prioritization

Cross-functional collaboration

Problem solving

Ownership

Educación

Bachelor's degree or equivalent

Herramientas

Jira

Confluence

Microsoft Office

Descripción del empleo

Drive meaningful change by leading strategic initiatives that improve how work gets done. In this role, you will partner across business, operations, product, and technology teams to deliver solutions that strengthen controls and elevate client and employee experiences. You'll translate complex needs into clear plans, align stakeholders, and guide delivery from concept through adoption. If you enjoy building structure, removing blockers, and delivering outcomes, this role offers high impact and broad exposure.

As a Project Manager, Operations Transformation in the Securities Services Operations Transformation team, you will lead strategic initiatives from planning through implementation. You will partner with cross-functional stakeholders to deliver solutions that enhance efficiency, strengthen controls, and improve business processes. You will bring strong governance, clear communication, and disciplined execution to help teams deliver measurable outcomes.

Job responsibilities

• Partner with stakeholders to define project objectives, scope, requirements, priorities, and success criteria
• Build and maintain integrated project plans, including milestones, deliverables, dependencies, resourcing, risks, issues, and key decisions
• Lead delivery through the full lifecycle from planning and requirements through implementation, adoption, and closure
• Assess current-state processes with subject matter experts and support development of future-state operating models and solutions
• Coordinate delivery across operations, technology, product, and other partner teams to align timelines, dependencies, and deliverables
• Establish and run governance routines, including working groups, status forums, steering updates, reporting, and escalation paths
• Identify, track, and manage risks, issues, assumptions, and dependencies; drive mitigation plans and timely escalation as needed
• Produce clear written updates and executive-ready materials, including status reporting and decision documents
• Track execution in project management tools to ensure milestones, owners, dependencies, and commitments are accurate and current
• Support change management and implementation activities, including readiness planning, communications, adoption, and transition to business-as-usual
• Deliver AI-enabled solution use cases end-to-end by managing requirements, delivery risks, implementation approach, and business outcomes

Required qualifications, capabilities and skills

• Bachelor's degree or equivalent experience in business, finance, operations, technology, or a related field
• 3 years of project management experience delivering transformation, operations, technology, or process improvement initiatives
• Experience developing project plans and managing scope, milestones, dependencies, risks, issues, and delivery commitments across multiple workstreams
• Experience partnering with stakeholders across business, operations, technology, product, and control functions
• Demonstrated analytical, problem-solving, organizational, and prioritization skills, including managing multiple initiatives and competing priorities
• Demonstrated written and verbal communication skills, including communicating status, risks, decisions, and recommendations to senior stakeholders
• Ability to work independently, take ownership of deliverables, and contribute effectively in a collaborative, cross-functional environment
• Proficiency with Microsoft Office (Word, Excel, Visio, PowerPoint), including creating project documentation and executive-level materials
• Demonstrated ability to influence without authority, facilitate decision-making, resolve blockers, and drive delivery commitments across multiple teams

Preferred qualifications, capabilities and skills

• Experience delivering transformation initiatives within financial services, securities services, operations, or a similarly regulated environment
• Working knowledge of process improvement, process mapping, operating model design, and change management approaches
• Experience partnering with technology teams on digital solutions, automation, workflow, data, or system implementation projects
• Experience working in Agile and/or traditional project management methodologies
• Proficiency with tools used for delivery tracking and collaboration (for example: Jira, Confluence) and reporting/analytics (for example: Tableau, Alteryx)

Final Job Grade and officer title will be determined at time of offer and may differ from this posting.

Please note this role is not eligible for employer immigration sponsorship.