Project Manager

MV Transportation; Irvine (CA); On-site; USD 116,000 - 156,000; Full time

Job summary

MV Transportation is seeking a Project Manager to lead and oversee the daily operations of the assigned location, ensuring delivery of annual business plans and compliance with client policies, ADA and FTA requirements.

You will manage customer relations, train staff, coordinate dispatch, scheduling, driver recruitment, safety programs, and budgets while maintaining strong communication with the client and internal teams. Availability for emergencies is expected.

Qualifications

• Eight or more years of management experience in public transportation operations.
• Three or more years overseeing ADA complementary paratransit services of similar size.
• Knowledge of ADA paratransit requirements and FTA regulations.
• Strong leadership, organizational, communication, and problem-solving skills.
• CTTM certification or Transit Management Certificate or equivalent.
• College degree or equivalent business management experience.
• Labor/union negotiations/expenses expertise.
• Understanding of dispatch, scheduling, driver recruitment and DOT/FTA compliance.
• Proficiency in MS Office and analytical skills.

Responsibilities

• Manage customer relations and outreach to ensure service excellence.
• Identify, train, and mentor location staff.
• Communicate with staff and support teams regularly.
• Oversee vehicle maintenance and fleet availability to meet service needs.
• Oversee safety and training programs to ensure compliance with ADA/FTA requirements.
• Maintain client contact to meet expectations and conduct audits.
• Review operational metrics daily, weekly, and monthly.
• Ensure location financial metrics are managed with action plans for targets.
• Implement and adhere to company policies and procedures.
• Participate in labor relations activities and support contract renewals.
• Create and present annual budgets for locations.
• Maintain knowledge of ADA, FTA requirements and client policies.
• Lead contractor personnel and subcontractors to ensure safe, reliable service.
• Respond to service disruptions and emergencies promptly.
• Maintain communication with client's Project Manager on performance.
• Attend meetings and events as requested.
• Be available during business hours and for emergencies.
• Provide updated contact information for the Project Manager.

Skills

Leadership

Transportation operations

ADA knowledge

Labor relations

MS Office

Analytical skills

Dispatch & scheduling

Driver recruitment

DOT/FTA compliance

Education

CTTM certification

Transit Management Certificate Program

College degree

Tools

MS Office

Job description

Project Manager

Job Locations: US-CA-Irvine

ID: 2026-12433

Position Type: Regular Full-Time

Overview

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Responsibilities

MV Transportation is seeking a Project Manager for proposed business who will provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.
• Maintain a thorough knowledge of the Americans with Disabilities Act (ADA), applicable Federal Transit Administration (FTA) requirements, and all client policies, procedures, and operating requirements applicable to the services provided under this Agreement.
• Provide leadership and direction to CONTRACTOR personnel and subcontractors to ensure safe, reliable, efficient, and rider-focused service delivery.
• Respond to and manage significant service disruptions, emergencies, and other critical operational events.
• Maintain regular communication with client's Project Manager regarding contract performance, operational issues, service quality, and other matters affecting the delivery of service.
• Attend meetings, presentations, and other events as requested by client.
• Be available during normal business hours and remain reachable outside normal business hours for emergencies through client-approved communication methods.
• Ensure client is provided with current contact information for the Project Manager and the designated individual authorized to act in the Project Manager's absence and promptly notify client of any changes.

Qualifications

Talent Requirements:

• A minimum of eight (8) years of progressively responsible management and supervisory experience in public transportation operations or a related field.
• A minimum of three (3) years of management experience overseeing ADA complementary paratransit service of similar size and complexity.
• Demonstrated knowledge of ADA complementary paratransit requirements, applicable FTA regulations, and the management of demand-response transportation services.
• Strong leadership, organizational, communication, and problem-solving skills.
• Possess a Certified Community Transit Manager (CCTM) certification issued by the Community Transportation Association of America (CTAA) and have successfully completed the Transit and Paratransit Management Certificate Program, or an equivalent professional certifications and training acceptable to the client.
• College degree or equivalent business management experience.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• Additional duties/responsibilities based upon individual contract requirements.

Starting salary range: $115,610-$156,413

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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