Project Manager

ManpowerGroup Global, Inc.; Germantown (MD); On-site; USD 95,000 - 125,000; Full time

Job summary

ManpowerGroup Global, Inc. seeks a Project Manager to own and drive IT projects from kickoff to go-live. The role requires coordinating internal/external resources, managing risks, and ensuring client satisfaction across time zones.

Responsibilities include managing ITM deployment, leading virtual meetings, and maintaining strong client relationships while delivering on schedule with quality outcomes.

Qualifications

• 4–6 years of project management and/or related management experience.
• Proven cross-functional, end-to-end project management experience.
• PMP certification is required.
• Excellent verbal and written communication and influencing skills.
• Ability to obtain a security clearance.
• Experience with structured project management methods and tools.
• Willingness to travel as needed.

Responsibilities

• Take ownership and drive each assigned project to successful completion.
• Assess and monitor issues and risks; develop mitigation plans and coordinate resources.
• Manage ITM implementation and deployment schedule.
• Facilitate virtual customer and internal meetings by conference calls.
• Support projects during client time zones and business hours; occasional outside hours.
• Schedule, install, validate and deliver products within timelines with high quality and customer satisfaction.
• Maintain strong client relationships and coordinate with vendor representatives from kickoff to go-live.
• Demonstrate leadership and project management skills throughout implementation.
• Perform lessons learned post-implementation on all conversions.
• Manage concurrent client projects and align goals with stakeholders.
• Communicate project goals, plans, status, issues and risks to team and senior management.

Skills

Project management

Scheduling

Stakeholder communication

Risk management

Team leadership

Travel readiness

Education

BS/BA degree or equivalent

PMP Certification

Job description

Project Manager

Ft Lee/Richmond, Virginia
12 month contract

NOTE:

**Active clearance required. **

Job Details:

Position Summary & Key Areas of Responsibility

• Takes ownership and drives each assigned project to a successful completion
• Assess and monitors project issues and risks; develops appropriate mitigation plans, coordinates both internal and external resources, escalates per established procedures, to ensure that problems are resolved timely and to the client’s satisfaction
• Manage ITM implementation and deployment schedule
• The ability to work virtually with demonstrated ability to facilitate customer and internal meetings by conference calls.
• Support projects during client’s time zone and business hours and some limited cases outside business hours.
• Schedule, install, validate and deliver products within scheduled timelines with a high degree of quality and exceptional customer satisfaction.
• Maintains a strong client relationship while working with appropriate third-party vendor representatives from project kickoff to go Live date.
• Demonstrates effective leadership and project management skills
• Provides support, establishes relationship and project management expertise for client during the implementation phase, as well as first tier escalation point for internal resources working on the project.
• Perform Lessons Learned at post implementation on all conversion projects
• Manage concurrent clients Projects
• Drive the documentation and proactive communication of Project goals, measures of success, plans, status, issues and risks in a timely manner to team members, stakeholders and senior management to assure strategic and Project alignment and the timely resolution of issues, risks and roadblocks.
• Facilitate strong, positive, trusting relationships necessary to understand the customer’s needs and accurately represent the voice and perspective of the customer within NCR
• Skillfully & proactively generate creative solutions to challenging Project and/or client related issues in a timely manner under potentially stressful situations
• Continually look for opportunities to improve current processes and approaches and drive the implementation of these changes.
• Adheres to all company, departmental and project policies and procedures
• Trains Less experienced employees within assigned area(s) as required
• Develop innovative solutions to problems and processes

Basic Qualifications

• Ability to travel as needed
• BS/BA degree or equivalent experience
• 4 - 6 years’ project management and/or other related management experience, including the management of technical projects
• Proven cross-function, end-to-end project management for new initiatives where little or no precedent may exist, requiring engagement with and accountability to business & functional group leaders.
• Demonstrated ability to manage technical project
• Excellent verbal/written communication and influencing skills as well as effective listening skills
• Experience in the use of structured project management methods and tools
• PMP Certified
• Ability to quickly learn basic concepts related to government sector clients.
• Ability to quickly learn new products
• Excellent organizational skills.
• Ability to obtain a security clearance

Preferred Qualifications

• Knowledge / experience working with commercial retail management solutions is an advantage