Project Manager

AAA Auto Club Enterprises; Costa Mesa (CA); On-site; USD 100,000 - 133,000; Full time

Benefits offered by this job

Health coverage

401(K) and Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is seeking a Life Project Manager to lead complex enterprise-wide initiatives from initiation through completion. You will manage scope, timelines, resources, budgets, and stakeholder communications while coordinating vendors and technologies.

In this role you’ll develop project metrics, evaluate ROI, and ensure quality standards. You’ll collaborate across business units, executive management, and external partners to deliver programs on time and within budget.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 7-9 years in project management or financial analysis.
• Experience preparing and analyzing financial reports and cost-benefit models.
• Strong verbal and written communication skills.
• Multi-tasking across diverse operations and levels.
• Proven ability to present recommendations, negotiate, and resolve issues.
• Experience managing multi-location projects.
• Strong organizational and time management.
• Proficiency with MS Office and MS Project.
• Willingness to travel.
• Valid driver's license.
• PgMP certification preferred.
• Ability to qualify for Life Insurance License within six months.

Responsibilities

• Lead initiatives from scope, requirements, costs/benefits and schedules.
• Monitor trends and develop proposals to enhance service delivery and competitive position.
• Develop project plans with objectives, deliverables and success measures.
• Oversee teams and vendors to ensure resources are used effectively and on budget.
• Build strategic relationships with business units and vendors for standardized methodologies.
• Communicate project status to staff and executive management.
• Collaborate with executive management on strategic plans involving technology implementation.
• Be accountable for project results and capable of high-pressure decisions.
• Balance priorities across concurrent projects and manage complex resource scheduling.
• Lead negotiations and problem-solving with other units.

Skills

Project management

Financial analysis

Stakeholder communication

Negotiation

Vendor management

Cross-functional leadership

Risk management

Education

Bachelor's degree or equivalent

PgMP certification (preferred)

Tools

Microsoft Office (Outlook, Word, PowerPoint, Excel)

Microsoft Project

Job description

The Life Project Manager is responsible for leading and managing complex projects from initiation through completion, ensuring delivery on time, within scope, and within budget. Key responsibilities include overseeing project scope, timelines, resources, budgets, and stakeholder communications. The role also involves coordinating the selection and management of vendors and technologies. The Project Manager will plan and implement major initiatives that may impact the entire enterprise, specific business units, or individual business lines. This includes managing all aspects of vendor contract terms, pricing, approvals, and performance. Additionally, the role will develop and track project metrics, evaluate return on investment, and ensure that all projects meet established quality standards and client expectations.

Job Duties

• Manage all aspects of key initiatives including research, scope, requirements, analysis, costs/benefits, implementation schedule, communication mediums and tracking of results.
• Monitor trends and develop high-level proposals that enhance service delivery systems and strengthen the Club's competitive position.
• Manage projects of varying size and complexity including development of timetable matrices and project metrics. Apply advanced project management techniques, determine appropriate analytical approaches and develop project plans, outlining current state, defining objectives, deliverables and measures of success.
• Oversee multiple team/committee members, contractors and vendors to ensure effective resource utilization and allocation. Ensure projects are completed on schedule and within budget.
• Build strategic relationships with other business units, contractors and vendors in support of standardized methodologies and integration of supporting tools.
• Develop a formal mechanism for communicating status/progress of key initiatives to all staff levels including executive management.
• Participate with Senior Management in other Club business units, other AAA clubs and AAA National to support programs and achievement of assigned projects for the organization.
• Collaborate and communicate with all levels of employees to identify problems and develop solutions. Conduct meetings, facilitate open discussions and consult subject matter experts within affected area(s).
• Participate with Executive Management on the development of strategic plans for involving the implementation of technology as a critical element.
• The position is fully accountable for the results of assigned projects and is empowered to make decisions within the defined project scope. Decisions are often made in high-pressure situations, when facing critical deadlines.
• Assignments vary in scope and complexity and require balancing priorities and tasks of several concurrent projects and associated project teams. Position frequently deals with introducing new technologies and processes into the organization and must also work through intricate resource scheduling scenarios involving multiple organizations, contractors and outside vendors.
• Problem solving events and decision making involve other business units, requiring high level skills of negotiation and persuasiveness to achieve goals and acquire the necessary accommodation for resolutions to take place.

Qualifications

• Bachelors' Equivalent combination of education and experience.
• 7-9 years Project Management, Financial analysis or related experience.
• Previous experience preparing and analyzing financial reports, developing cost-benefit models and creating detailed written proposals/recommendations required.
• Professional verbal and written communication skills required.
• Ability to multi-task, balance numerous and diverse operations, as well as possess the ability to work well with all levels of employees and management required.
• A proven ability to produce recommendations and proposals, and a demonstrated ability to handle effective negotiations and complaint resolutions desired.
• Prior experience managing multi-location/multi-state projects within a major organization preferred.
• General management, organizational and time management skills required.
• Proficiency in Microsoft Office software, including Outlook, Word, PowerPoint, Excel, and Microsoft Project, required
• Position requires periodic travel.
• Valid Driver's License, acceptable Department of Motor Vehicles record
• Program Management Professional (PgMP) - Project Management Institute Preferred
• Ability to qualify for Life Insurance License within six months of employment

The starting pay range for this position is: $99,500.00 - $132,900.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).