Project Manager

Mcgraw Hill; Chicago (IL); Hybrid; USD 85,000 - 110,000; Full time

Job summary

McGraw Hill is seeking a Project Manager, Operations to own production schedules and tracking systems for eBook and SmartBook titles. You will work in a general office environment with some remote work, coordinating across product teams to keep schedules and content ready for release.

You will manage high-volume projects, maintain documentation, and drive continuous improvements while embracing accessibility standards and AI-powered tools to enhance efficiency and delivery outcomes.

Qualifications

• Bachelor's degree and 2–5 years of project management experience in digital content production.
• Proven ability to manage multiple projects in a fast-paced, high-volume environment with tight deadlines.
• Strong communication skills across all levels of an organization, internal and external.
• Technical troubleshooting, quick adaptation, and creative problem-solving in a dynamic setting.
• Excellent time management with attention to data integrity across systems.

Responsibilities

• Build and maintain Smartsheet tracking systems for eBook and SmartBook titles.
• Coordinate Jira ticket creation and lifecycle management for production.
• Configure and maintain the Smartsheet-Jira Connector for automatic status reflection.
• Maintain project management documentation for eBook and SmartBook programs.
• Assist with selected eBook production tasks and pre-authoring inputs.
• Act as PM on a list of titles to deepen production process knowledge.
• Support datasheet review and timely PO creation with the team manager.
• Identify risks, adapt plans, and resolve issues creatively.
• Communicate clearly with internal and external stakeholders; ensure data accuracy.
• Champion accessibility standards across deliverables for equitable learning.
• Engage with cross-functional teams to drive initiatives and pilot new tools/workflows, including AI-powered options.
• Support other projects and duties as assigned.

Skills

Project management

Cross-functional collaboration

Communication

Problem-solving

Time management

Education

Bachelor's degree

Tools

Smartsheet

Jira

Habitat

Adobe Acrobat

Job description

Overview

Build the future!

McGraw Hill is a global education innovation company offering solutions from textbooks to EdTech platforms that improve learning outcomes. To support our growing digital content operations, we are hiring a Project Manager, Operations to own the production schedules and tracking systems behind our eBook and SmartBook titles, and you will operate within a general office environment, including remote work.

How are you creating an impact?

As a Project Manager, you will take ownership of producing high-quality content, managing competing priorities, keeping cross-functional teams aligned, and finding smarter ways to work. These are high-volume, fast-moving projects, and success depends on your ability to stay organized, anticipate problems before they elapse, and bring curiosity, calm, and clarity to every challenge.

What will you be doing?

• Build and maintain Smartsheet tracking systems for all eBook and SmartBook titles within a release year, monitoring for schedule gaps and delays and collaborating with product teams to keep scheduling and production details accurate and current
• Coordinate Jira ticket creation for eBook and SmartBook production, working with team members to maintain tickets throughout the lifecycle
• Configure and maintain the Smartsheet-Jira Connector so ticket progress and handoff statuses are automatically reflected in tracking sheets
• Maintain and update project management documentation for both eBook and SmartBook programs, ensuring resources remain accurate and up to date
• Assist with selected eBook production tasks, including coordinating inputs and ensuring readiness for shared content titles in pre-authoring, and supporting setup and delivery of limited commercial release titles ahead of scheduled release dates
• Act as eBook/SmartBook Project Manager on a selected list of titles to build firsthand knowledge of the production process, supporting onboarding and continuous workflow documentation
• Support PO datasheet review and approval processes, working closely with the team manager to facilitate timely purchase order creation
• Proactively identify risks, adapt plans when priorities shift, and resolve problems creatively and resourcefully
• Communicate clearly and consistently with internal and external stakeholders, maintaining accurate project data across all systems
• Champion accessibility standards across all deliverables to ensure an equitable learning experience for all students
• Engage in cross-functional teams to drive strategic initiatives, process improvements, and the piloting of new tools and workflows, using AI-powered tools to identify opportunities to improve efficiency and delivery outcomes
• Support other projects and duties as assigned

We are looking for someone having:

• Bachelor's degree and 2-5 years of project management experience, ideally in digital content production
• Proven ability to manage multiple projects simultaneously in a fast-paced, high-volume environment with competing priorities and tight deadlines
• Skill in communicating clearly across all levels of an organization, both internal and external
• Demonstrated ability to troubleshoot issues, adapt quickly, and problem-solve creatively in a dynamic, evolving environment
• Strong time management and attention to detail, with the ability to maintain data integrity across all project management systems
• A team player who collaborates well across functions
• Experience with project management and content tools (e.g., Smartsheet, Jira, Habitat, Adobe Acrobat)
• Familiarity with accessibility standards preferred
• Comfort with AI-powered tools and a willingness to pilot new workflows preferred

Why work with us?

There has never been a better time to join McGraw Hill. In our culture of curiosity and innovation, you will be able to own your growth and develop as we do!

McGraw Hill uses an automated employment decision tool (AEDT) to assist in the screening process by recommending candidates with "like skills" based based on resume and job data.