Project Manager

WilmerHale; Boston (MA); Hybrid; USD 121,440 - 151,800; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Job summary

WilmerHale is looking for an Information Services Project Manager to oversee high-impact technology projects in Boston. This role requires strong leadership skills to manage complex initiatives involving AI and emerging technologies.

The ideal candidate will have experience in project management, a Bachelor's degree, and familiarity with system development life cycles. The position includes collaboration with various stakeholders to ensure project success within established budgets and timelines.

Qualifications

• Strong customer service orientation.
• Proven project leadership skills.
• Hands-on organizational and planning abilities.
• Effective verbal and written communication skills.
• Interest in artificial intelligence and emerging technologies.
• Ability to manage multiple tasks effectively.
• Experience in collaborative team environments.
• Solid grasp of project management methodologies and tools.

Responsibilities

• Manage high-impact technology projects across cross-functional teams.
• Define project scope, deliverables, and resource needs.
• Track progress against timelines, budgets, and quality expectations.
• Serve as the main point of contact for stakeholders.
• Identify and escalate issues impacting delivery.

Skills

Customer service orientation

Project leadership

Organizational skills

Interpersonal skills

Knowledge of artificial intelligence

Conflict resolution

Multidisciplinary task management

Familiarity with SDLC concepts

Education

Bachelor’s Degree

Project Management Professional (PMP)

Tools

Microsoft Office

Microsoft Project

Job description

WilmerHale is a leading, full‑service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

About the Role

The Information Services (IS) Project Manager manages visible, high‑impact technology projects that support the firm’s legal and business operations. This role is well suited for a project leader who can bring structure, judgment, and momentum to complex initiatives involving cross‑functional teams, stakeholders at multiple levels, vendors, and evolving business needs. The Project Manager delivers projects of moderate to high complexity from definition through implementation, including project planning, budget tracking and resource coordination, project team leadership, vendor and stakeholder coordination, risk and issue management, testing coordination, and clear day‑to‑day communications. With the firm’s growing focus on artificial intelligence, the role also includes managing delivery of AI and emerging‑technology initiatives, partnering with Business Relationship Managers and stakeholders to convert defined use cases and business needs into well‑scoped, executable projects.

The Project Manager supports portfolio visibility for assigned work by identifying cross‑project dependencies, resource constraints, sequencing considerations, and delivery risks that may affect assigned projects or related initiatives. The role also includes maintaining governance artifacts, coordinating stakeholder readiness and transition to steady‑state operations with business owners, BRMs, technical teams, and change management resources, and participating in post‑implementation review to assess adoption, benefits realization, lessons learned, and opportunities for continuous improvement.

Responsibilities

• Develop an understanding of stakeholder business processes, pain points, and needs; support business analysis activities, including requirements and use case definition, solution evaluation, and problem identification and resolution.
• Define, estimate, and document the scope of assigned technology projects in partnership with multi‑functional teams and key stakeholders.
• Develop practical project plans that translate approved business needs into deliverables, timelines, budget considerations, resource needs, roles, dependencies, testing, and implementation activities.
• Manage project execution using project management best practices; track progress against schedule, budget, resource, scope, and quality expectations; coordinate assigned resources; and communicate material variances or constraints.
• Identify, escalates, and helps resolve action items, issues, risks, and decisions that could affect delivery, business continuity, or stakeholder commitments.
• Serve as the primary point of contact for assigned projects; prepare clear status materials for IS management and key stakeholders; lead project status, checkpoint, and deliverable review meetings; and manage stakeholder expectations through timely communication and escalation.
• Manage assigned AI and emerging‑technology projects, coordinating execution across Business Relationship Managers, stakeholders, technical teams, and vendors.
• Identify opportunities to improve project delivery and related business processes, including responsible use of AI, automation, and other enabling tools where they add practical value.
• Incorporate data security, privacy, and governance requirements into project planning and execution in coordination with IS leadership and firm policies.
• Build and maintain effective working relationships with project team members, internal stakeholders, stakeholders at multiple levels, vendors, contractors, and other partners to support accountability, collaboration, and successful delivery.
• Demonstrates a strong commitment to professionalism, delivering high‑quality service, and maintaining a positive, solution‑oriented (“can‑do”) approach. Effectively supports internal departments, external clients, and vendors through clear, courteous communication via electronic correspondence, telephone, and in‑person interactions.
• Assumes additional responsibilities as assigned.

Qualifications

• Strong customer service orientation.
• Demonstrated project leadership skills.
• Strong organizational, planning, and coordinating skills.
• Effective interpersonal, verbal, and written communication skills; effectively expresses technical and business concepts orally and in writing.
• Working knowledge of, and strong interest in, artificial intelligence and emerging technologies and their application to legal and business operations.
• Ability to handle and prioritize multiple tasks.
• Ability to work on various teams and contribute to the success of the teams.
• Effective conflict resolution skills.
• Experience managing multidisciplinary tasks.
• Solid understanding of, and experience with, the project management methodologies and tools used to deliver assigned projects.
• Remains open to technological change as generative AI becomes more integrated into the firm’s practice, actively develop comfort with new tools, and adapt how work is performed to support efficiency and innovation.
• Familiarity with System Development Life Cycle (SDLC) concepts.
• Experience with Microsoft Office and project management tools such as Microsoft Project.

Education

• Bachelor’s Degree required.
• Project Management Professional (PMP) or completion of a certified project management program preferred.

Experience

• Minimum of 3 years of IT project management experience in medium to complex project environments.
• Demonstrated ability to lead projects in a fast‑paced environment where resources are often shared across projects.
• Experience supporting or delivering projects involving emerging technologies, including artificial intelligence, is a plus.

Benefits

• Values‑driven firm that fosters collaboration and respect.
• The hiring range for this position is \$121,440 - \$151,800 annually, with final compensation based on experience, qualifications and internal equity.
• This position is eligible for a Hybrid Schedule.
• Medical, dental, and vision insurance.
• 401(k) with company match and profit‑sharing options.
• Paid time off and holidays.

Our Commitment

Wilmer Cutler Pickering Hale and Dorr LLP (WilmerHale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law. WilmerHale will make reasonable accommodation for qualified individuals with disabilities and otherwise as required by applicable law.

Important Information

For more information about Equal Employment Opportunity, please click here.

This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary.