Project Manager

Copeland; Bentonville (AR); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Copeland, a global climate technologies company, is seeking a Project Manager to coordinate small to mid-size technical projects within its Cold Chain Professional Services organization. You will support food retail customers with controls, monitoring, commissioning, and field service-driven execution.

You will manage projects from intake to closeout, ensure scope, schedule, cost, quality, and safety, and partner with Field Services, Technical Services, Project Engineering, Sales, Supply Chain,

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Experience in project coordination, project management, or technical field service environments.
• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint).
• Ability to travel up to 25% based on project and customer needs.
• Commitment to safety and compliance in field environments.
• Ability to support field-based projects, including visits to customer sites as needed.

Responsibilities

• Manage assigned projects from initiation through closeout, ensuring delivery aligns with approved scope, schedule, budget, and quality standards.
• Coordinate internal and external resources to support field execution, including Field Service Managers, Technicians, Project Engineers, and subcontractors.
• Ensure project documentation is complete and maintained throughout the lifecycle.
• Track and manage project financials, including revenue, cost, margin, labor, and material usage.
• Maintain accurate project schedules, logs, forecasts, and closeout documentation.
• Support monthly forecasting activities and provide inputs to S&OP related to upcoming labor demand or equipment volume.
• Serve as the primary point of contact for day-to-day project communication with customers.
• Provide clear, timely project status updates and escape risks or issues as needed.
• Develop working relationships with customers and internal stakeholders by understanding project requirements and success criteria.
• Act as a technical liaison in coordination with engineering and technical teams.
• Provide guidance and day-to-day direction to Project Coordinators as assigned.
• Collaborate closely with Field Service Managers and Technicians to ensure field execution aligns with scope, standards, and safety requirements.
• Participate in account meetings, internal project reviews, and continuous improvement initiatives.
• Execute projects in accordance with PMO governance, standard work, and Copeland processes.
• Maintain project data in required systems and tools.
• Contribute to lessons learned and continuous improvement efforts.
• Review active projects and update status, risks, and schedules.
• Intake new projects and validate scope, assumptions, and execution plans.
• Attend customer and internal account meetings and adjust plans based on outcomes.
• Track upcoming work and capacity needs across assigned accounts.
• Proactively identify issues and recommend solutions.

Skills

Project coordination

Project management

Technical field service

Travel readiness

Education

Bachelor’s degree or equivalent practical experience

Tools

Microsoft Office

Job description

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Job Description

The Project Manager (PM) is responsible for coordinating and executing small to mid-size technical projects within Copeland’s Cold Chain Professional Services organization. In this role, you will support food retail customers with a primary focus on controls, monitoring, commissioning, and field service–driven project execution. The PM manages projects from intake through closeout, ensuring scope, schedule, cost, quality, and safety requirements are met. You will operate within a matrixed delivery organization, partnering closely with Field Services, Technical Services, Project Engineering, Sales, Supply Chain, and Finance to ensure successful project outcomes. This position reports to the Manager, Project Execution.

As a Project Manager, You Will

Project Execution

• Manage assigned projects from initiation through closeout, ensuring delivery aligns with approved scope, schedule, budget, and quality standards.
• Coordinate internal and external resources to support field execution, including Field Service Managers, Technicians, Project Engineers, and subcontractors.
• Ensure project documentation is complete and maintained throughout the lifecycle.

Financial & Operational Management

• Track and manage project financials, including revenue, cost, margin, labor, and material usage.
• Maintain accurate project schedules, logs, forecasts, and closeout documentation.
• Support monthly forecasting activities and provide inputs to S&OP related to upcoming labor demand or equipment volume.
• Identify opportunities to optimize labor and material usage while maintaining scope integrity.

Customer & Stakeholder Engagement

• Serve as the primary point of contact for day-to-day project communication with customers.
• Provide clear, timely project status updates and escape risks or issues as needed.
• Develop working relationships with customers and internal stakeholders by understanding project requirements and success criteria.
• Act as a technical liaison in coordination with engineering and technical teams.

Coordination & Team Support

• Provide guidance and day-to-day direction to Project Coordinators as assigned.
• Collaborate closely with Field Service Managers and Technicians to ensure field execution aligns with scope, standards, and safety requirements.
• Participate in account meetings, internal project reviews, and continuous improvement initiatives.

PMO & Process Adherence

• Execute projects in accordance with PMO governance, standard work, and Copeland processes.
• Maintain project data in required systems and tools.
• Contribute to lessons learned and continuous improvement efforts.

Daily & Monthly Activities

• Review active projects and update status, risks, and schedules.
• Intake new projects and validate scope, assumptions, and execution plans.
• Attend customer and internal account meetings and adjust plans based on outcomes.
• Track upcoming work and capacity needs across assigned accounts.
• Proactively identify issues and recommend solutions.

Required Education, Experience, & Skills

• Bachelor’s degree or equivalent practical experience.
• Experience in project coordination, project management, or technical field service environments.
• Working knowledge of Microsoft Office (Excel, Outlook, PowerPoint).
• Ability to travel up to 25% based on project and customer needs.
• Commitment to safety and compliance in field environments.
• Ability to support field-based projects, including visits to customer sites as needed.
• Ability to work in a fast-paced, customer-facing environment with multiple active projects.

Preferred Education, Experience, & Skills

• 3–5+ years of experience supporting HVACR, controls, refrigeration, or technical services projects.
• Experience working with food retail customers.
• Familiarity with PMO-driven environments and standardized project controls.
• CAPM, PMP, or demonstrated project management proficiency.
• Strong written and verbal communication skills.

Collaboration First Hybrid Work Arrangements:

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected todemonstratea collaboration first mindset, which is the understanding that teams will work together in-personand colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader todeterminewhen you should be inofficeto drive meaningful connections and to best serve our customers.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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