Position Summary
The Project Manager (PM) is primarily responsible for providing project management support on a variety of projects. The PM will assist in developing relationships with a portfolio of clients and project stakeholders to develop an understanding of the business requirements and objectives of all assigned projects. This is a hybrid role with 3 days a week onsite
Essential Functions and Responsibilities
- Primary client contact. Provides direct oversight and drives deliverables for all location-based clients.
- Manage projects to support the development and commercialization of cellular therapies through customized services such as product development, technology transfer, validation, product manufacturing, distribution, storage and transportation.
- Monitor assigned projects to ensure that projects are delivered on-time, within scope and within budget ("Triple Constraints").
- Prepare presentation materials and facilitate project team meetings internally as well as with clients; communicate individual roles, project expectations, and ensure that all project team members have the tools required to perform effectively.
- Organize and lead all project & client communications/meetings, including recording meeting minutes, tracking action items, preparing meeting agendas, coordinating client and internal team activities and disseminating project information.
- Assist in the definition of project scope and objectives, involving all project stakeholders and ensuring technical feasibility.
- Manage multiple cross-functional project teams simultaneously and reporting project status to Executive Management and Functional Leaders.
- Ensure team members understand project objectives, specifications, deliverables, timelines and tasks through ongoing clear, concise communication & motivation of project team members.
- Manage changes to the project scope, project schedule and project budget using appropriate verification techniques.
- Create client-facing documents for the project's requirements; Gantt charts, project charters, communication plans, governance plans, dashboards, various memos.
- Develop detailed project plans (Gantt charts) that ensure optimal quality and feasible schedule for all functional groups.
- Track and manage project schedule/critical path activities, status reporting, and resource plan development to ensure projects are completed on time, on-schedule and within budget
- Create and maintain a comprehensive project-related documentation repository (i.e., SharePoint).
- Analyze projects to identify all risks and prepare risk mitigation strategies.
- Monitor projects on an ongoing basis; evaluating progress and quality, adherence to scope, timelines, budget, managing issue resolution, and taking corrective action as necessary.
- Manage project resources efficiently and assist internal teams to accommodate all requests from project team members.
- Document all records of issues in projects and monitor projects to ensure alignment to all project goals; identify all potential issues and assist in resolution.
- Create, track and trend KPI metrics and communicate metric results and project summaries to executive management
- Continuously develop additional tools and refine processes to facilitate project performance.
- Work closely with site Operations and Quality management to manage and prioritize the production schedule as it relates client deliverables and deadlines.
- Perform other Project Management-related duties as assigned.
Leadership Responsibility
- This job has no supervisory responsibilities. However, the Project Manager will be required to assist in the development of and training of Associate Project Managers.
Knowledge, Skills & Ability
- Strong business acumen. Ability to transfer contracted services into coherent project deliverables.
- Relevant IT skills (able to work with Visio, Microsoft Project, PowerPoint and Excel)
- Ability to think strategically and tactically (detail-oriented)
- Strong collaborative and influencing skills, and ability to work well in a cross-functional, matrixed environment
- Analytical and problem-solving skills
- Strong written and oral communication skills
- Continuous improvement mindset
- Meeting management/ facilitation skills / teamwork and team building skills
- Ability to multi-task and manage multiple projects
- Flexible and able to adapt to company growth and evolving responsibilities
Education & Experience
- Bachelor's degree (Biology, Biotechnology, Bioengineering, Chemical Engineering preferred) from an accredited college/university.
- Minimum 3+ years relevant experience as a project manager leading multi-disciplinary project teams.
- Minimum 2+ years of account management experience.
- Minimum 2+ years of leadership experience or equivalent combination of management experience is preferred
- Relevant experience in biotechnology, life sciences, pharmaceutical or medically related field is essential.
- Proficiency in project management principles, practices, and tools such as MS Project (Gantt charts) is required
- Project Management Professional (PMP) certification is a plus
- Experience with the preparation of reports and/or presentations/communications via presentation tools such as PowerPoint, Project Dashboards and written reports
- Good understanding of what drives resource requirements.
- Experience in successfully coordinating across several complex functions to ensure comprehensive and consistent planning.
Quality Requirements
- Ensure compliance with all FDA and Worldwide Quality & Compliance regulations in all aspects of your work.
- Adhere to established procedures and protocols, prioritize continuous training and skill development, and uphold the highest standards of data integrity to ensure accuracy, compliance, and operational excellence.
- Attend all required Quality & Compliance training at the specified interval.