Project Management Office Manager

JobAps; Chicago (IL); On-site; USD 110,000 - 170,000; Full time

Job summary

Metropolitan Water Reclamation District of Greater Chicago is seeking an experienced IT Project Manager to plan, initiate, and manage major business systems projects. You will lead technical staff, coordinate between business and IT, set project stages, and ensure deadlines, standards, and cost targets are met.

The role requires strong strategic planning, team leadership, and excellent communication. You will supervise staff, conduct performance reviews, and liaise with operating departments to

Qualifications

• Bachelor's degree in information technology, business or public administration.
• Seven years of professional IT project management experience.
• Two years in a supervisory or management role.
• PMP certification may substitute for one year of experience.

Responsibilities

• Directs and coordinates the analysis, development and delivery of IT projects on an agency-wide basis.
• Defines scope, resources and deliverables for projects.
• Assigns projects, responsibilities and authority to project leaders.
• Monitors progress to ensure budget, schedule and scope compliance.
• Coordinates and prioritizes project schedules, funding and staffing.
• Maintains ongoing communication with operating departments on IT needs.
• Maintains technical expertise regarding District operations and initiatives.
• Performs performance reviews and addresses employee concerns.

Skills

Strategic planning

Customer service

Systems thinking

Team leadership

Problem solving

Communication

Active listening

Supervision

Education

Bachelor's degree in information technology, business or public administration

Job description

Metropolitan Water Reclamation District of Greater Chicago

Under the general direction of the Director of Information Technology, plans, initiates, and manages information technology projects related to major business systems and functions. Manages and guides the work of technical staff. Serves as liaison between business and technical aspects of projects. Plans project stages and assesses business implications for each stage. Monitors progress to assure deadlines, standards, and cost targets are met.

Essential Job Functions

Essential job functions are fundamental, core functions common to positions in a classification. They are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are designed to be descriptive and not restrictive, incumbents may complete one or all of the job duties listed or tasks of similar kind not specifically listed here.

• Directs and coordinates the analysis, development and delivery of information technology projects on an agency-wide basis
• Provides direction in defining the scope of work, available resources and expected deliverables for projects
• Assigns projects, responsibilities, and spans of authority to project leaders
• Monitors progress of technical staff to assure adherence to budget, schedule, and scope
• Coordinates and prioritizes project schedules, funding, and staffing
• Maintains on-going communication with operating departments related to information technology needs
• Maintains a level of technical expertise regarding District operations and organizational initiatives
• Ensures appropriate training for technical staff in information technology, project management and business systems
• Assigns, supervises and reviews work
• Ensures staff compliance with District policies and procedures including Personnel Rules and Administrative Procedures
• Completes performance reviews
• Addresses employee complaints and grievances
• May recommend employment actions such as hiring, transfer, suspension, promotion or discharge

Other Job Functions

Performs other duties as assigned.

Environmental Conditions

Work is performed in a typical office environment and requires the use of standard office equipment including computers.

Desirable Knowledge, Skills and Abilities

• Thorough knowledge of business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources
• Considerable knowledge of principles and processes for providing customer services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Advanced skill in determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes
• Skill in encouraging and building mutual trust, respect, and cooperation among team members
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to plan and supervise the work of a division, section or other organizational unit
• Ability to listen actively, providing full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Ability to communicate effectively, orally and in writing

Minimum Qualification Requirements

Graduation from a four-year accredited college or university majoring in information technology, business or public administration or closely related fields and seven years of professional level experience in information technology project management, two years of which must have been in a supervisory or other management capacity.

Substitution

Graduate study in the designated fields may be substituted for the non-specialized experience on a year-for-year basis to a maximum of two years. Project Management Professional (PMP) certification may be substituted for one year of the required experience.

Promotional Requirement

• Two years of service with the District as a Senior Project Manager
• Civil service status as a Senior Project Manager