Project Management Office Lead

dtna; Charlotte (NC); Sur place; USD 140 000 - 190 000; Plein temps

Résumé du poste

DTFS seeks a PMO Lead in Charlotte, NC to establish and run the enterprise PMO, ensuring initiatives are evaluated, prioritized, governed, and delivered in line with strategy and business objectives. You will own the project intake process, portfolio governance, prioritization, and executive reporting, driving transparency, accountability, and informed investment decisions across the portfolio.

Collaborating with Strategy, Finance, and IT, you will balance priorities, optimize resource

Qualifications

• Bachelor's degree in Business, Project Management, Information Technology, Finance, or related field.
• 8+ years of project, program, or portfolio management experience.
• 3+ years of PMO leadership experience.
• Experience presenting to executive leadership and governance committees.
• Experience managing cross-functional strategic initiatives.

Responsabilités

• Own and manage the enterprise project intake process and serve as the single point of entry for all project requests.
• Establish and maintain standardized intake, evaluation, and approval criteria across all business functions.
• Facilitate project triage and prioritization activities based on strategic alignment, business value, risk, capacity, and resource availability.
• Lead portfolio review sessions and recommend investment, sequencing, acceleration, deferment, or termination decisions.
• Ensure transparency and consistency in project selection and prioritization decisions.
• Partner with business leaders, Strategy, Finance, and IT to balance competing priorities and optimize portfolio value.
• Design, implement, and maintain the enterprise project governance framework.
• Establish governance standards, stage gates, templates, project controls, and reporting requirements.
• Chair or facilitate governance boards, steering committees, and portfolio review meetings.
• Monitor compliance with project management standards and governance requirements.
• Ensure issues, risks, dependencies, and escalations are proactively managed and resolved.
• Drive consistent decision-making processes and accountability across the project portfolio.
• Maintain a comprehensive enterprise portfolio view of all strategic initiatives.
• Monitor project health, budget performance, schedule adherence, scope management, and benefit realization.
• Lead resource planning and capacity management discussions.
• Identify portfolio-level risks, conflicts, and dependencies.
• Support executive leadership with scenario planning, project trade-offs, and investment recommendations.
• Ensure projects are aligned to strategic objectives and organizational priorities.
• Develop and maintain executive dashboards and portfolio reporting.
• Provide clear visibility into project performance, risks, resource utilization, and benefits realization.
• Deliver portfolio insights and recommendations to senior leadership and governance boards.
• Establish KPIs and success metrics for portfolio performance and PMO effectiveness.
• Communicate project status and portfolio health through standardized reporting processes.
• Continuously improve PMO methodologies, governance practices, tools, and templates.
• Promote a culture of disciplined execution, accountability, and transparency.
• Leverage lessons learned and best practices to improve delivery performance.
• Drive adoption of project management standards and capabilities across the organization.

Connaissances

Portfolio Management

Project Governance

Strategic Planning

Intake & Prioritization

Stakeholder Management

Executive Communication

Resource & Capacity Management

Risk Management

Change Leadership

Continuous Improvement

Data-Driven Decision Making

Formation

Bachelor's degree in Business, Project Management, IT, Finance, or related field

Description du poste

Inside the Role

The PMO Lead is responsible for establishing and leading the enterprise Project Management Office (PMO), ensuring that all initiatives are evaluated, prioritized, governed, and delivered in alignment with organizational strategy and business objectives. This role serves as the owner of the project intake process, portfolio governance framework, prioritization methodology, and executive reporting cadence. The PMO Lead drives transparency, accountability, and execution excellence across the project portfolio while enabling leadership to make informed investment and resource allocation decisions.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

What You Drive at DTFS

PMO Intake & Prioritization Leadership

• Own and manage the enterprise project intake process and serve as the single point of entry for all project requests.
• Establish and maintain standardized intake, evaluation, and approval criteria across all business functions.
• Facilitate project triage and prioritization activities based on strategic alignment, business value, risk, capacity, and resource availability.
• Lead portfolio review sessions and recommend investment, sequencing, acceleration, deferment, or termination decisions.
• Ensure transparency and consistency in project selection and prioritization decisions.
• Partner with business leaders, Strategy, Finance, and IT to balance competing priorities and optimize portfolio value.

Project Governance Management

• Design, implement, and maintain the enterprise project governance framework.
• Establish governance standards, stage gates, templates, project controls, and reporting requirements.
• Chair or facilitate governance boards, steering committees, and portfolio review meetings.
• Monitor compliance with project management standards and governance requirements.
• Ensure issues, risks, dependencies, and escalations are proactively managed and resolved.
• Drive consistent decision-making processes and accountability across the project portfolio.

Portfolio & Program Management

• Maintain a comprehensive enterprise portfolio view of all strategic initiatives.
• Monitor project health, budget performance, schedule adherence, scope management, and benefit realization.
• Lead resource planning and capacity management discussions.
• Identify portfolio-level risks, conflicts, and dependencies.
• Support executive leadership with scenario planning, project trade-offs, and investment recommendations.
• Ensure projects are aligned to strategic objectives and organizational priorities.

Executive Reporting & Insights

• Develop and maintain executive dashboards and portfolio reporting.
• Provide clear visibility into project performance, risks, resource utilization, and benefits realization.
• Deliver portfolio insights and recommendations to senior leadership and governance boards.
• Establish KPIs and success metrics for portfolio performance and PMO effectiveness.
• Communicate project status and portfolio health through standardized reporting processes.

Continuous Improvement

• Continuously improve PMO methodologies, governance practices, tools, and templates.
• Promote a culture of disciplined execution, accountability, and transparency.
• Leverage lessons learned and best practices to improve delivery performance.
• Drive adoption of project management standards and capabilities across the organization.

Knowledge You Should Bring

• Bachelor's degree in Business, Project Management, Information Technology, Finance, or related field.
• 8+ years of project, program, or portfolio management experience.
• 3+ years of PMO leadership experience.
• Demonstrated success leading portfolio governance and project prioritization processes.
• Experience presenting to executive leadership and governance committees.
• Experience managing cross-functional strategic initiatives.

Exceptional Candidates May Have

• PMP, PgMP, PMI-PMOCP, Agile, Lean, or Six Sigma certification.
• Experience implementing PMO operating models and governance frameworks.
• Experience with portfolio management tools and reporting platforms.

Core Competencies

• Portfolio Management
• Project Governance
• Strategic Planning
• Intake & Prioritization
• Stakeholder Management
• Executive Communication
• Resource & Capacity Management
• Risk Management
• Change Leadership
• Continuous Improvement
• Data-Driven Decision Making

Success Measures

• Single, enterprise-wide intake process adopted across all business units.
• Project portfolio aligned to strategic priorities and capacity.
• Governance compliance and reporting standards consistently achieved.
• Improved portfolio visibility, decision-making speed, and delivery success rates.
• Measurable realization of project benefits and business outcomes.
• Executive confidence in portfolio reporting and governance processes.

Where We Work

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