Project Management

Wipro Technologies; Phoenix (AZ); On-site; USD 80,000 - 158,000; Full time

Benefits offered by this job

Medical and dental benefits

Disability insurance

Paid time off

Job summary

Wipro Technologies is seeking an experienced Technical Coordinator to coordinate end-to-end delivery of Edge IT Platform activities across markets and sites. You will manage qualified demand, deployment readiness, disciplined execution, stakeholder alignment and detailed handover to run teams.

The role requires strong planning, vendor coordination, and documentation discipline across ITSM/change processes. You will work with platform teams, MSPs, Field Services and OEMs to ensure successful

Qualifications

• 8-10 years experience coordinating edge IT platform deployments.
• Strong planning, follow-up and documentation discipline across ITSM/change processes.
• Practical vendor/MSP/OEM coordination across multiple sites and stakeholders.

Responsibilities

• Coordinate deployment plans, milestones and readiness checks.
• Gather and clarify market/site demand; maintain logs.
• Align daily activity across site contacts, platform teams and suppliers.
• Track site access, prerequisites, asset/CMDB updates and lifecycle activities.
• Prepare status reports, actions, escalation notes and governance evidence.
• Coordinate testing and handover to support teams.
• Support audit, compliance, DRP and continuous-improvement actions.
• Identify and support preventive maintenance with vendors and supervise third-party technicians.
• Support capacity & infrastructure activities like rack setup and power provisioning.

Skills

Project coordination

Vendor coordination

IT project management

Stakeholder communication

Documentation discipline

Tools

ServiceNow

CMDB

ITSM

Job description

Job Description

ROLE PURPOSE

Coordinate end-to-end delivery of Edge IT Platform activities across assigned markets and sites — qualified demand, deployment readiness, disciplined execution, stakeholder alignment, complete documentation and structured handover to run teams.

KEY RESPONSIBILITIES

• Coordinate deployment plans, milestones, readiness checks, implementation windows and cross-team dependencies.


• Gather and clarify market/site demand; maintain assumptions, decisions, risk and action logs.


• Align daily activity across site contacts, Market FRMs, platform teams, MSPs, Field Services, OEMs and suppliers.


• Track site access, facilities prerequisites, local constraints, asset/CMDB updates and lifecycle activities.


• Prepare status reports, meeting actions, escalation notes and governance evidence with owners and due dates. Perform routine inspections and log readings.


• Coordinate testing, closure evidence, runbooks, monitoring confirmation and handover to support teams.


• Support audit, compliance, DRP/failover and continuous-improvement actions under retained governance.


• Identify and Support Preventive maintenance activities, engage vendors, Support and supervise third-party technicians during service activities and ensure job executed as per compliance requirement


• Support Capacity & Infrastructure Activities - Assist in rack setup, power provisioning, and cable management.

EXPERIENCE & CAPABILITIES

• Coordinating infrastructure, network, workplace technology or IT platform deployments in a global managed-services environment.


• Strong planning, follow-up and documentation discipline across ITSM/change processes, schedules and evidence packs.


• Practical vendor/MSP/OEM coordination across multiple sites, stakeholders and dependencies.


• Working understanding of LAN/WLAN, WAN/SD-WAN, cloud connectivity, UC, asset lifecycle and CMDB.


• Identifies delivery, compliance and operational risks; escalates architecture, security, budget or policy decisions.


• Clear communication with technical and management stakeholders; English fluency plus local language.

PREFERRED QUALIFICATIONS(ATLEAST ONE)

Technical coordinator • ITIL Foundation • ServiceNow or comparable ITSM • IT Infrastructure – including LAN, WIFI, Networking, Storage and Compute, Cisco, Aruba and cloud infrastructure fundamentals (Not Expert but a Generalist)

CORE DELIVERABLES

• Demand and requirement summary


• Integrated project/deployment tracker


• Readiness checklist and dependency log


• RAID, decision and escalation registers


• Status reports and stakeholder communications


• Handover pack, runbook and closure evidence

SUCCESS MEASURES

• Complete, decision-ready demand packs


• Milestone and readiness adherence


• Timely RAID closure and escalation quality


• Accurate documentation, asset and lifecycle records


• Complete handover before operational closure

Responsive communication and visible improvements

Mandatory Skills: Project Management.Experience: 8-10 Years.The expected compensation for this role ranges from $80,000 to $158,000 .Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Information at a Glance

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