Project Lead Implementation

MEG | Healthcare Quality Management Software; Kentucky; Remote; USD 80,000 - 110,000; Full time

Job summary

A healthcare quality management firm is seeking an experienced Implementation Lead to manage the localisation of digital workflow solutions within US Healthcare. This full-time role offers flexibility with remote client engagements and requires strong project management and stakeholder communication skills. The ideal candidate has 2-3 years of SaaS experience, preferably in healthcare, and the ability to lead projects with minimal supervision.

Benefits

Competitive salary

Remote-first approach

Collaborative work environment

Qualifications

• 2 – 3 years’ experience in project management in SaaS, ideally in US Healthcare.
• Experience with localising software solutions in healthcare.
• Strong verbal and written English; proficient Spanish is advantageous.

Responsibilities

• Oversee project localisation and configuration for digital workflow solutions.
• Engage with clients remotely and accommodate on-site visits if needed.
• Educate end users and lead projects with minimal supervision.

Skills

Project management experience in SaaS

Stakeholder communication skills

Time management skills

Presentation skills

Educating end users

Leading projects remotely

Job description

Role Overview

MEG is seeking an Implementation Lead with 2 to 3 years’ experience of project managing the localisation and configuration of digital workflow solutions within US Healthcare. The role will normally involve remote client-facing engagements within both private and public medical environments; however, flexibility is expected to accommodate on-site visits that may be required as part of the project delivery life cycle.

The role will be full-time - Monday to Friday, 5 days a week, except public holidays. Working hours will normally be based upon EST time and may be adjusted to help facilitate communication and coordination between team members based outside the region. An overlap in the working hours across the team may be deemed necessary at key stages of Client Onboarding and support.

Key Requirements

• 2 – 3 years’ experience in a project management / deployment lead role in SaaS, ideally within US Health Care.
• Experience of overseeing the localising of software solutions within Health Care. Change management experience is highly desirable.
• Strong stakeholder communication skills. Candidate must have clear verbal and written English with proficient Spanish being a strong advantage
• Strong time management skills
• Strong presentation skills
• Experience of educating end users
• Ability to effectively lead projects via remote working with minimum of supervision
• Experience of working with Leadership-level clients, especially within Health Care

Beneficial Requirements

• Background in Health Care, ideally with experience of clinical reporting
• Knowledge of Quality Management systems

About MEG

MEG’s mission is to provide the best quality management platform for healthcare providers around the world, enabling them to sustainably deliver great care to every patient every time.

With a relentless focus on creating a better experience for the working lives of frontline staff, our team is united around building innovative technology solutions for healthcare teams that improve care quality standards and patient safety.

Already working with world-leading hospitals in more than a dozen countries across Ireland and the UK, the Middle East, Latin America, Australia and New Zealand, MEG is continuing its expansion in both local and international markets. We are hiring new members to our team to help us on this journey.

Our company has a remote-first mindset and is built on trust, communication and fun. We have an excellent collaborative work environment and offer our employees great experience across a range of different projects. We encourage team members to take an active role in developing their skills and give them plenty of autonomy and support to do so.

What We Offer

Competitive salary and benefits as well as remote first approach to work