Project Lead - Data Center Services

Technibus, Inc.; Tempe (AZ); On-site; USD 47,000 - 52,000; Full time

Job summary

IES is seeking a Project Lead to support both physical and virtual infrastructure, driving data center best practices across facilities and leading the on-site coordination of Crew Leads.

The role involves managing MACs, asset documentation, and ensuring compliance with industry standards such as ISO 27001/9001 and TIA/EIA-942.

Qualifications

• 3–5 years in data centers or datacom/telecom operations
• Experience with telecom/IP equipment configurations preferred
• Must be able to terminate fiber and work in elevated/confined spaces
• Proven problem solving, analytical, and communication skills
• Proficiency with Microsoft Office and project documentation tools

Responsibilities

• Coordinate scheduled data center MACs based on DCIT calendar
• Assist with BOMs, cable work orders and scope documents
• Audit assets and maintain daily error logs
• Install equipment, label devices and ensure proper cable dressing
• Provide on-site supervision of Crew Leads and participate in data center expansions/migrations

Skills

Data center operations

MS Office

DCIM tools

Cable installation

Troubleshooting

Project coordination

Education

High School diploma

Tools

MS Office

DCIM software

Job description

Job Summary:

The Project Lead - Data Center Services will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Project Lead - Data Center Services will drive data center best practice and relative industry standards into working processes and procedures as/where applicable. The Project Lead – DCS will act as the on-site coordinator and supervisor of several Crew Leads.

Job Duties and Responsibilities:

1. Directly support and coordinate all scheduled data center MACs based on set DCIT calendar event scheduling
2. Implements cable work order (CWO) MACs, testing and certification, and can assist with crafting LV project BOM and scope documents
3. Asset auditing and daily error logs
4. Provide equipment installation MACs, including device labeling, power connectivity and LV cable connectivity and proper cable dressing
5. Provide smart-hands assistance as required
6. Maintain a safe and secure operating environment within the GPN data center, and report any violations to DCIT immediately as necessary
7. Concise, detailed documentation and record keeping relative to asset installation layout, cable plant patch matrix, cable labelling standards, etc.
8. Maintain the secure hard drive disk (HDD) bin and log, and ensure compliance with respect to retention practices and notification to DCIT as/when required
9. Ticketing and service calls
10. Strong skills and familiarity with basic computer productivity tools such as MS Office (Word, Excel, etc.), testing tools/applications, and data center infrastructure (DCIM) related tools
11. Coordinate equipment/material receiving, shipping and RMA processing support as/when required
12. Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a weekly basis
13. Troubleshooting layer-1 suspected cable plant issues
14. Networking, storage, general power distribution
15. Responsible for the development, documentation and monitoring of performance measures and processes required for audit and operational compliance related to datacenter best practices and industry standards; Responsible for ISO 27001 / 9001 and TIA/EIA-942 certifications.
16. Support standard and emergency operating procedures for data center.
17. Ensure maintenance schedules within the Data Center align with best industry standards and are followed and reviewed annually.
18. Provide status reporting regarding Data Center service availability, performance, capacity utilization as required.
19. Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc.
20. Coordinates equipment installation and delivery schedules in accordance with set project plans
21. Directly participate and provide key input for all data center expansion, migration and decommissioning plan

Tools:

Basic Hand Tools: screwdriver (regular and Phillips), drywall saw, torpedo level, tape measure, snips (with belt sheath), pliers (needle nose and channel locks), hammer, cable stripper, flashlight and gloves.

Trade Tools: punch tool with 110 block and 66 block blade, 6/8 position combo crimp tool, Krone/3M/BIX, butt set, volt-ohmmeter, 4-pair continuity tester and 5-gang punch tool.

Min

USD $34.00/Hr.

Max

USD $38.00/Hr.

Qualifications

Physical and Mental Requirements:

• Must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• 3-5 years working in data centers relative to the datacom/telecom industry, operations and administration or related technical field
• General knowledge of telecom/IP equipment and software configurations
• Basic understanding of AC/DC power principles
• Strong aptitude for independent working environment and high productivity rate
• Must be able to act as the Company liaison for interface with customer representative(s).
• Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones.
• Excellent communication and customer relationship skills
• Regular attendance is mandatory

Education, Certification, License, and Skill Requirements:

• Must possess at least a High School diploma or GED equivalency
• Must possess a minimum of three (3) years of experience in telecommunications or related technical field.
• Any network, storage or server certifications are a plus
• Must be able to terminate fiber.
• Must possess a minimum of six (6) months supervisory and/or managerial experience.
• Must possess and be able to effectively use the tools listed above.
• Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must know the universal communications color codes.
• Must be proficient with Microsoft Office (Word, Excel and MS Project)
• Must meet Company minimum driving standards.

Minimum Years of Experience

4-6

License Required

No

Minimum Education

High School

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply

EEO & Affiantive Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

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Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.

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Workplace Type

Traveling