Project Lead

IntePros; Philadelphia (Philadelphia County); On-site; USD 110,000 - 165,000; Full time

Job summary

IntePros is seeking an experienced Project Lead in Policy Enablement to guide the planning, execution, and governance of a healthcare transformation initiative. The role requires strong leadership, stakeholder management, and the ability to translate complex operations into clear executive updates.

You will drive the Policy Enablement workstream across onshore and offshore teams, coordinating with business, IT, and implementation groups to ensure timely, compliant policy deployment and

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Information Systems, or related field.
• 5+ years in project management, program management, or workstream leadership.
• Experience supporting healthcare payer operations, managed care, or health insurance environments.
• Strong understanding of medical policy implementation and client setup workflows.
• Experience with policy configuration or benefits administration processes.
• Coordinate work across geographically dispersed onshore and offshore teams.
• Strong analytical skills reviewing claims data, metrics, and performance trends.
• Excellent organizational skills to manage multiple priorities.
• Exceptional written and verbal communication, including executive presentations.
• Proven ability to build relationships and influence stakeholders at multiple levels.

Responsibilities

• Lead day-to-day execution of the Policy Enablement workstream, ensuring on-schedule deliverables.
• Develop and manage the implementation plan, timeline, milestones, and transitions.
• Own the Policy Configuration Inventory with governance and version control.
• Coordinate activities between onshore and offshore Policy Configuration teams.
• Partner with business, operations, IT, configuration, testing, and implementation teams to deploy policies.
• Facilitate cross-functional meetings, identify dependencies, manage risks, and resolve issues.
• Monitor progress and escalate roadblocks as needed.
• Analyze claims data and policy outcomes to identify process improvements.
• Prepare executive-status reports, dashboards, and communications for leadership.
• Translate technical issues into concise business updates for senior leaders.
• Support governance activities including reporting, decision tracking, and action-item management.
• Ensure adherence to PM best practices, governance standards, and methodologies.
• Assist in change management and transition planning for adoption.

Skills

Project management

Stakeholder management

Healthcare operations

Executive communication

Governance

Change management

Risk management

Cross-functional leadership

Relationship building

Strategic planning

Education

Bachelor's degree in Business / Healthcare Administration / Information Systems or related field

Tools

Microsoft Project

Azure DevOps

Jira

Smartsheet

Job description

We are seeking an experienced Project Lead in Policy Enablement to support a large-scale healthcare transformation initiative. This individual will be responsible for leading the planning, execution, and governance of the Policy Enablement workstream, ensuring successful implementation of medical policy configurations and operational readiness across cross-functional teams. The ideal candidate is a strong project leader with healthcare operations experience, exceptional stakeholder management skills, and the ability to translate complex operational activities into concise executive-level communications.

Key Responsibilities

• Lead the day-to-day execution of the Policy Enablement workstream, ensuring deliverables are completed on schedule and aligned with overall program objectives.
• Develop, maintain, and manage the Policy Enablement implementation plan, project timeline, milestone tracking, and transition activities.
• Own and maintain the Policy Configuration Inventory, ensuring governance, version control, documentation, and ongoing maintenance processes are followed.
• Coordinate activities between onshore and offshore Policy Configuration teams, ensuring work is prioritized appropriately and completed according to established timelines.
• Partner closely with business, operations, IT, configuration, testing, and implementation teams to ensure successful policy deployment.
• Facilitate cross-functional meetings, identify dependencies, manage risks, and drive issue resolution across multiple workstreams.
• Monitor implementation progress and proactively identify roadblocks, escalating issues as needed.
• Analyze claims data, policy outcomes, and operational trends to identify opportunities for process improvements and policy optimization.
• Prepare executive-level status reports, dashboards, presentations, and communications that clearly summarize project health, risks, accomplishments, and recommendations.
• Translate technical and operational issues into concise business updates suitable for senior leadership.
• Support governance activities including workstream reporting, documentation, decision tracking, and action item management.
• Ensure adherence to project management best practices, governance standards, and implementation methodologies.
• Assist in change management and transition planning to support successful operational adoption.

Required Qualifications

• Bachelor's degree in Business, Healthcare Administration, Information Systems, or a related field (or equivalent experience).
• 5+ years of project management, program management, or workstream leadership experience.
• Experience supporting healthcare payer operations, managed care, or health insurance environments.
• Strong understanding of medical policy implementation and client setup workflows.
• Experience working with policy configuration or benefits administration processes.
• Demonstrated ability to coordinate work across geographically dispersed onshore and offshore teams.
• Strong analytical skills with experience reviewing claims data, operational metrics, and performance trends.
• Excellent organizational skills with the ability to manage multiple priorities simultaneously.
• Exceptional written and verbal communication skills, including executive presentation experience.
• Proven ability to build relationships and influence stakeholders across multiple organizational levels.

Preferred Qualifications

• Experience supporting enterprise healthcare transformation or system implementation initiatives.
• Knowledge of healthcare claims processing and policy administration platforms.
• PMP, CAPM, Agile, or other project management certification preferred.
• Experience with project management tools such as Microsoft Project, Azure DevOps, Jira, Smartsheet, or similar platforms.
• Advanced proficiency with Microsoft Excel and PowerPoint.