Project Director

Inizio Group; Mission (KS); On-site; USD 100,000 - 180,000; Full time

Job summary

A leading company in the pharmaceutical sector is hiring a Project Director for Global Client Partnerships. This role involves driving client relationships and business development while leading project teams to deliver high-quality services. The ideal candidate will possess strong commercial acumen and outstanding interpersonal skills, ensuring alignment between client needs and company deliverables.

Qualifications

• Strong experience dealing with senior level stakeholders.
• Results-focused with excellent interpersonal skills.
• Ambitious, team player with leadership capabilities.

Responsibilities

• Lead delivery and client relationship development for global accounts.
• Direct project delivery and business development activities.
• Maintain high client service standards.

Skills

Commercial operations understanding

Interpersonal skills

Leadership

Problem-solving

Communication

Education

Experience in the pharmaceutical industry

Job description

Job title: Project Director – Global Client Partnerships

Job Type: Permanent, full time

Reporting to: Head of Global Client Partnerships

Location: Home based. Ideally EU based role, significant international travel required

Job purpose:

The Global Client Partnerships (GCP) Project Director (PD) is the point of contact for a group of established global accounts within the GCP Hub. The PD will lead a GCP Hub, with matrix leadership of an Account Manager and/or Analysts, and will direct project delivery, ongoing client relationships and business development activities focused on depth and expansion. The PD will partner with the VP Strategic Account team to optimise current and future business to deliver excellence in quality and efficiency internally and externally. As part of the global client partnerships team – the PD plays a critical role in the success of the team as a whole and will champion collaboration to deliver excellence for Global clients.

Job Role:

The PD will lead delivery and client relationship development for their Hub accounts, ensuring that client service on those accounts is high. The PD will be in regular contact with key client stakeholders, learning about their business and their challenges and how STEM can support them. Acting as the ‘voice of the client’ within STEM, the PD will ensure that the relationships with the clients are maintained and if possible, improved.

The PD has a responsibility for business development, including maintaining current business and helping to grow existing business within the assigned accounts. The Project Director will partner the VP Strategic Accounts to plan Business Development activities for new areas within Hub accounts, working with them to support smooth transition from BD to delivery. The PD will actively participate in planning and reporting for strategic accounts – identifying opportunities for growth and supporting account reviews and deep dives where required.Projects within the accounts will be directed by the PD. This requires such project tasks as, interviewing client leaders, analysing and interpreting observational data, developing key insights, andultimately presenting the final report with strategic recommendations, as well as maintaining ongoing contact with the client.

Ensure that projects are set up and resourced appropriately at the outset, and manages the progress of the projects throughout, ensuring that the client stakeholders and internal STEM stakeholders are communicated with about progress.

The PD will therefore resolve any issues with the projects and ensure that the accounts are managed in an effective way to manage the client’s expectations and deliver excellent service. The PD will work with local STEM colleagues to coordinate and ensure locally managed projects within the PD’s accounts are delivered on time and to a high quality. The PD will be responsible for ensuring that local teams are provided with sufficient information to enable them to run projects in accordance with the client’s expectations. The PD will work with local GM/VPs and PDs to ensure this. The PD will track established global account plan progress against defined quality and delivery measures.

The PD will work closely with the Analysis team to interpret the data and stress-tests an initial hypothesis, so that a bespoke presentation can be brought together by the support team, and strategic recommendations can be made to the client.

• Detailed knowledge of STEM, its clients, its operations and how to develop business for STEM, particularly in the UK market.
• Strong understanding of commercial operations roles and processes with pharmaceutical industry is preferred.
• Results-focused and excellent interpersonal skills to win business.
• Excellent communicator. Must be able to adapt communication style according to the situation and audience. Can ‘tell a story’ and close a deal.
• Strong leader – comfortable leading cross functional work and leading through influence rather than position.
• Active listener.
• Ability to network at high levels and be credible when interacting with senior individuals within client companies is essential.
• Ambitious, ability to work independently but a good team player with good leadership skills.
• Gravitas and interpersonal awareness to interact, challenge, advise and deliver solutions.
• A thorough understanding of the STEM methodology is required.
• Successful experience dealing with senior level stakeholders within clients is essential.
• Successful experience developing business on a consistent basis or demonstration of willingness and potential to develop this quickly is essential.
• Successful experience managing accounts/client relationships to deliver to client expectations.

About STEM:

STEM Healthcare is a dynamic, fast paced global pharmaceutical and life sciences strategic benchmarking firm headquartered in the UK and present across six continents. STEM have developed an audit process and built a benchmarking database with more than 500,000 face-to-face observations completed across 52 countries. The benchmark provided is unique in the pharmaceutical industry consisting of over 100 KPIs, while focusing on 2-3 key priorities during formulation of action planning to help clients further accelerate performance.

STEM accelerates performance, improves strategic alignment, and facilitates excellence in marketing, medical, market access and account plans strategy execution. Due to the unique, specialised and highly targeted offering, STEM is experiencing a rapid growth phase, and recruiting heavily across the world. New employees will be joining at a time where rapid career development and growth opportunities are expected, as the organisation works towards their mid and long-term goals.

Vision: To always be viewed as an essential partner in enabling our clients to reach more patients with their medicines

Mission: To accelerate high performance

Core Values: Brave, Honest, Performance Driven, Practical, Customer Focused, Caring

STEM Healthcare is an equal opportunity employer. STEM Healthcare will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. STEM Healthcare only employs individuals with the right to work in the country/ies where the role is advertised.

Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Create a Job Alert

Interested in building your career at STEM Healthcare? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Do you have marketing or commercial experience in the pharmaceutical industry, or life science experience within consulting? * Select...

Are you legally eligible/authorized to work in the country that you are applying? * Select...

What are your salary expectations?

How did you hear about this job? * Select...

Privacy Policy Acknowledgement * Select...

Your privacy is important to us, so please review our Recruitment Privacy Notice before submitting your job application. Please note that some of our recruitment suppliers are based outside of the European Economic Area (“EEA”), including in the US, therefore by submitting your application you agree that your personal data may be transferred oversees.

By providing your acknowledgement of our Recruitment Privacy Notice, you agree that we may use your information for recruiting purposes over the next 24 months.

Will you now or in the future require visa sponsorship for employment? * Select...

Inizio offers a full suite of advisory, medical, marketing, and engagement services. To your knowledge, have you actively interviewed with another Inizio agency in the past 12 months?If so, please provide agency name. * Select...

Have you previously worked for an Inizio company? * Select...

Are you currently an employee at an Inizio company? * Select...

UK & Ireland - Demographic questions

Voluntary Self-Identification

Inizio is committed to providing an environment where everyone has the confidence to be themselves and thrive. For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirelyvoluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded in an anonymized format and maintained in a confidential file separate from personnel rcecords.

As set forth in Inizio's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Which best describes your gender identity? Select...

Which best describes your race or ethnicity? Select...

Do you have a physical or mental disability or medical condition that substantially limits a major life activity? Select...

Do you identify as LGBTQIA (Lesbian, Gay, Bisexual, Transgender, Queer/Questioning, Intersex, Asexual/Aromantic/Agender)? Select...