Project Coordinator, Venues - Nemacolin Resort

Encore; Farmington Township (PA); On-site; USD 31,547 - 41,011; Full time

Job summary

Encore is looking for a Project Coordinator, Venues to oversee event planning and execution. This role includes preparing schedules, maintaining client relationships, and ensuring successful event delivery while following Encore's procedures.

The ideal candidate has 3+ years of experience in event technology, strong communication skills, and is comfortable working under pressure in dynamic environments. The position offers a competitive hourly pay range and is based in Farmington Township, Pennsylvania.

Qualifications

• 3+ years experience in the event technology or Broadcast industry.
• 2+ years of administrative and customer service experience.
• Strong ability to read technical diagrams.

Responsibilities

• Prepare and communicate production & labor schedules.
• Attend client meetings and respond to client concerns.
• Review sales documents to confirm equipment meets client needs.
• Communicate event execution plan and changes on-site.
• Assist with processing of timesheets and invoices.
• Identify training opportunities for the workforce.

Skills

Event planning

Communication skills

Technical background

Client relationship management

MS Office

Operational logistics

Multitasking

Education

High School Diploma

Job description

Position Overview

The Project Coordinator, Venues is responsible for the planning and execution of small events or a portion of a large event. This position ensures successful and profitable execution of events by following Encore’s Production Process and Technical Standards and partners with the sales and operations team to deliver event execution plans. The Project Coordinator reports to a designated Venue Operations lead (DET / DOO).

Key Job Responsibilities

Event Planning

• Prepare and communicate production & labor schedules, sub‑rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue.
• Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and problems.
• Review sales documents to confirm that the equipment and technical positions meet client’s needs.

Event Execution

• Communicate event execution plan and on‑site changes including billing, production schedules and client requests.
• Review all necessary information with crew leads to ensure a successful and profitable event.
• Operate equipment and assist crew as necessary/qualified.
• Mentor Encore Team Members on event execution and best practices to improve the local knowledge base and experience in the market.

Administrative & Training

• Assist Venue Operations leaders with completion and analysis of the EPT tool for events as necessary.
• Process Encore post‑event items, including review of timesheets, timely processing of invoices and post‑show reporting.
• Work with Venue Operations leaders to identify training opportunities for onsite and regional workforce.

Job Qualifications

• High School Diploma required.
• 3+ years tech experience in the event technology or Broadcast industry.
• 2+ years of administrative and customer service experience (preferred).
• Strong written and oral communication skills.
• Strong technical background.
• Strong client relationship skills.
• Operational logistics experience.
• Works well under pressure.
• Ability to multitask.
• MS Office experience.
• Ability to read technical diagrams (preferred).

Competencies

Deliver World Class Service

• Hospitality
• Ownership

Do The Right Thing

• Instills Trust
• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

Work Environment

Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions vary between moderately quiet to noisy volumes. Team members use high‑end audio‑visual equipment and electrical components and may be exposed to heights via lifts and ladders. Multiple hotel locations may be required. Working times include irregular hours and on‑call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore.

Office
Work is performed primarily in an office environment. Working times may include irregular hours and on‑call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore in an office environment and when traveling.

Hourly Pay Range: $22.90 - $29.77