Project Coordinator / Specialist-I

Leadstack Inc; San Francisco (CA); Remote; Full time

Job summary

A leading staffing services provider is seeking a Project Coordinator to support delivery service compliance. This remote role involves data management, photo reviews, and customer outreach to enhance driver performance. Ideal candidates are detail-oriented and proficient in Excel.

Qualifications

• Basic proficiency in Excel / Google Sheets is mandatory.
• Strong project management and communication skills.

Responsibilities

• Support fulfillment for delivery service and drive compliance.
• Conduct Photo Reviews to train a Machine Learning model.
• Outreach to customers for dropoff instructions.

Skills

Excel

Communication

Organization

Job description

LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.

Job Title :

Project Coordinator

Duration :

05 Months

Location :

Remote

Pay Range :

$23 - $27 / hour

35 hours per week

Description :

We are building a new team to support us in driving drop-off success / compliance, and whose work will help shape the future of our driver product / UX for one of Client's biggest bets.

You will...

1. Support fulfillment for our delivery service and help drive compliance to drop off expectations.
2. Conduct Photo Reviews of Dasher Photos to train a Machine Learning photo verification model and provide real-time feedback to Runners on bad photos.
3. Grade and review dropoff photos as drivers take them.
4. Upload photo scores into our platform for Machine Learning Model training and our upcoming Driver Ratings Product work.
5. Outreach to Dashers to provide feedback about their photo.
6. Assist in Dropoff Intelligence Processes and Workflows.
7. Outreach to customers to encourage providing dropoff instructions on difficult buildings (apartments, multi-tenant units) to help our drivers be successful on dropoff.
8. Follow our address-matching process to scrape historical DoorDash orders in order to edit dropoff instructions for dashers and conduct ad-hoc fulfillment investigations.

What we're looking for :

1. Must have basic proficiency in Excel / Google Sheets [mandatory].
2. Understand Excel formulas, formatting, data entry.
3. Preferred: Comfortable with Pivot Tables, cleaning data, and experience pulling data with pre-built queries.
4. Ability to be comfortable in a fast-paced environment [making quick decisions, escalating issues].
5. Strong project management, organization, and communication skills.
6. Should be detail-oriented!

Previous work history that would be a good fit for this role:

1. Experience with monitoring parcel delivery monitoring and/or fraud (e.g., UPS / FedEx parcel fraud or compliance).
2. Data Entry in logistics monitoring or coordinator roles.
3. Consulting or data analytics with delivery of goods.

To know more about current opportunities at LeadStack, please visit us at:

https://leadstackinc.com/careers/

Should you have any questions, feel free to call me or send an email to [emailprotected].