Project Coordinator/Specialist-I

ZipRecruiter; San Francisco (CA); Remote; USD 150,000 - 200,000; Full time

Job summary

A leading online food ordering company is seeking a Remote Compliance & Photo Review Associate. In this role, you will enhance delivery success and compliance through monitoring and data analysis. You will work closely with delivery personnel to ensure high-quality service and improve user experience. The position offers flexible remote work and is expected to last 4-5 months.

Benefits

Comprehensive healthcare coverage

401(k) retirement savings plan

Employee assistance program

Legal support

Pet insurance

Qualifications

• Basic proficiency in Excel/Google Sheets.
• Comfort in fast-paced environments with quick decision-making.

Responsibilities

• Monitor and support successful delivery fulfillment.
• Review and grade delivery photos in real-time.
• Conduct outreach to delivery drivers and customers.

Skills

Excel

Communication

Project Management

Organizational Skills

Tools

Google Sheets

Job description

Job Description

Russell Tobin's client, an online food ordering company, is hiring a Remote Compliance & Photo Review Associate.

Job Title: Remote Compliance & Photo Review Associate / Logistics Compliance & Data Analyst

Location: Remote

Schedule: ~35 hours per week

Pay Rate: $25 - $27/hr

Duration: 4-5 months

About the Role:

We are forming a dynamic team focused on enhancing delivery success and drop-off compliance for a major logistics and delivery platform. This is a high-impact role helping shape the user experience and product direction for one of the company’s most strategic initiatives.

Key Responsibilities:

1. Monitor and support successful delivery fulfillment
2. Review and grade delivery photos in real-time to train a Machine Learning photo verification model
3. Provide direct feedback to delivery personnel on photo quality
4. Upload and organize photo score data for internal systems and product training
5. Conduct outreach to delivery drivers and customers to improve address and instruction clarity
6. Perform data scraping and editing to enhance delivery guidance and outcomes
7. Support with ad-hoc investigations and workflow improvements

Qualifications:

• Required: Basic proficiency in Excel/Google Sheets (formulas, formatting, and data entry)
• Familiarity with: Pivot Tables, cleaning datasets, and running pre-built queries
• Comfort working in a fast-paced environment with quick decision-making and escalation practices
• Strong organizational, communication, and project management skills
• High attention to detail and accuracy

Background:

• Parcel delivery monitoring, logistics compliance, or fraud detection (e.g., UPS/FedEx)
• Data entry within logistics or operational coordination
• Consulting or analytics experience involving goods delivery

Benefits that Russell Tobin offers:

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k) retirement savings plan, life & insurance, an employee assistance program, theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some vendors.