Project Coordinator Senior

Northwestern University; Chicago (IL); Presencial; USD 57 000 - 73 000; Tempo integral

Resumo da oferta

Northwestern University Feinberg School of Medicine is seeking a Transition To Residency (TTR) Coordinator for the Augusta Webster Office of Medical Education (A.W.O.M.E.).

The role directs scheduling and curricular support for the Transition To Residency longitudinal curriculum, Capstone, and Skills Bootcamp, collaborating with faculty, staff and student bodies to ensure smooth operation and continual curricular improvement.

Qualificações

• Strong interpersonal, communication, organizational, and customer service skills.
• Strong computer skills, especially with word processing, and spreadsheets.
• Ability to troubleshoot, problem-solve, multitask, and prioritize work assignments.
• Ability to work with limited supervision, project a professional demeanor and attention to detail.

Responsabilidades

• Oversees day-to-day operations ensuring efficiency and effectiveness.
• Develops, maintains and reports on performance measures.
• Liaises with IT to ensure hardware, software and network needs are met.
• Manages budgeting, financial reporting and cost controls.
• Oversees marketing and outreach for programs and initiatives.
• Develops program evaluation metrics and KPIs.
• Plans and coordinates events, meetings and capstone activities.
• Recruits and supports faculty and curricular staff.
• Supports grants, contracts and compliance processes.
• Oversees human resources processes and staff development.
• Coordinates program development and stakeholder relationships.
• Ensures regulatory compliance and strategic planning alignment.
• Supports student recruitment, orientation and advising.

Conhecimentos

Interpersonal skills

Communication skills

Organizational skills

Customer service

MS Office proficiency

Formação académica

Bachelor's degree or equivalent

2 years program management experience

Ferramentas

MS Office

Descrição da oferta de emprego

Department: MED-Dept of Medical Education

Salary/Grade: EXS/6

Job Summary

Named after a prestigious woman in American medicine, the Augusta Webster, MD, Office of Medical Education (A.W.O.M.E.) is the heart of the medical school and a hub for many student activities. AWOME is responsible for supporting students and faculty of Northwestern University Feinberg School of Medicine, including the academic, personal, and professional development of Feinberg medical students. The TTR (Transition To Residency) Coordinator provides direction in reviewing & recommending policy & procedure designed to enhance operational excellence of a program/project in order to ensure success. Ensures the effective, compliant, & efficient daily management of all functions in support of the educational mission. The Coordinator provides administrative direction and curricular support as it relates to the orientation, coordination, and complex scheduling of students within the Zellis Family Foundation Longitudinal Transition to Residency course (TTR), proactively manages the day-to-day operations of the Transition to Residency Longitudinal Curriculum to meet the needs of students as they navigate through their Phase 3 year. This individual is responsible for cultivating a culture of support as students continue to develop their skills and professionalism as they transition to residency. The TTR Coordinator is also responsible for coordination and oversight of Capstone, as well as scheduling and planning of TTR Skills Bootcamp. The creative and team-centered individual in this role collaborates with staff, physician educators, scientists, and students in the comprehensive development, organization, implementation, maintenance and assessment of the Undergraduate Medical Education Curriculum of the Feinberg School of Medicine. The person in this position reports to the Associate Director for Curriculum and works closely with the Curriculum Coordinator team, Associate Dean for Curriculum, other education leadership, and AWOME staff and faculty. Attendance at all clerkship coordinator meetings within AWOME is required, as well as participation in continual improvement and curricular innovation based on feedback and evaluations. On-site expectations include clinical skills exam days, TTR skills bootcamp weeks, and capstone weeks. Position requires an individual who can work occasionally on weekends and evenings based on workload and program activity. Some travel may be required for training.

Specific Responsibilities

Administration

• Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
• Develops, maintains & reports on quantitative and qualitative performance measures.
• Oversees documentation of agreements between NU and partner organizations, ensuring that agreements are completed, appropriately reviewed, approved, and adhered to by all parties.
• Acts as liaison to IT to ensure technology systems are properly installed & maintained & meet the informational, analytical & computing needs of users.
• Ensures necessary hardware, software & network infrastructure services are appropriated from central or internal IT.
• Issues work order requests for maintenance, repairs & upgrades.

Budget & Finance

• Oversees accurate, efficient and compliant workflow of all transactional processes across areas/units.
• Creates & oversees finances, budget, associated analysis & reports.
• Creates/enhances internal daily, monthly & annual processes & training.
• Reviews exceptions forms and reimbursements that require special attention.
• Develops fees, charges, recharge rates, etc. for services.
• Approves funds reallocation within budget as necessary & appropriate.
• Recommends changes to tools to improve analysis, forecasting, modeling & reporting & ultimately quality of financial information & analyses provided to management for planning, evaluating & controlling operations.

Communication, Outreach & Recruitment

• Ensures program/project success in regard to revenue & expense goals including recruitment, participation, etc.
• Identifies opportunities and strategies for short- and long-term growth & expansion.
• Creates & implements program/project brand identity and marketing & advertising strategy.
• Oversees marketing of new and current programs, working with partner institutions & media to ensure marketing plan effectively targets applicants, sponsors, etc.
• Ensures that all advertising and marketing materials accurately represent programs.
• Pursues opportunities for alumni contact & solicitation.

Evaluation

• Manages development and maintenance of evaluation processes including associated metrics and key performance indicators.
• Reviews & analyzes outcome measurements and recommends changes & enhancements to improve program/project.
• Collaborates with internal/external partners to implement changes designed to improve/increase program/project goals/objectives

Events

• Manages programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
• Manages planning and arrangement of meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
• Manages event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.

Faculty Support

• Manages recruitment of faculty.
• Provides logistical/operational recommendation for management of faculty appointments, credentialing & exit (retirement & termination) processes.
• Applies policies, recommends changes, implements new & ensures consistent interpretation.
• Manages all aspects of faculty administrative tasks (colloquium, seminar, travel, faculty COI survey, annual report, ) ensuring optimal faculty support.

Grants & Contracts

• Supervises professional research administration support staff in order to facilitate & enhance all administrative grant processes & related compliance.
• Responsible for pre- & post-award administration; may be completed by research administrators.
• Builds relationships with Principal Investigators (PIs) & NU research associated offices
• Transfers knowledge & advises on research policy & procedure.
• Supervises payroll administration for research appointments

Human Resources

• Recommends organizational structures to align with strategic mission.
• Supervises implementation of human resource programs, policies, procedures & talent management lifecycle & related mentoring & training.
• Manages recruitment & selection process; Performance Excellence plan for each employee; & merit increase process.
• Supervises & provides consultation regarding complex performance problems & issues; administers leaves; approves timesheets & oversees completion of annual staff Conflict of Interest survey.
• Applies HR policy to maximize effectiveness of HR administration to meet strategic plan objectives.

Program Development

• Researches competitor, and state-of-the art developments to enhance, improve, and innovate program curricula and delivery to better meet goals & objectives.
• Coordinates with program/project sponsors on the delivery of all onsite instruction and provision of logistical support.
• Recruits, trains and assigns faculty/instructors to teach programs.
• Supervises creation of components, including curriculum development, lectures, conferences, seminars, support groups, etc.
• Oversee development and implementation of new program/project initiatives.
• Manages relationships with partners, foundations, etc. and coordinates logistical support
• Continually assesses and innovates program/project to achieve educational goals.
• Develops strategy for program/project growth and expansion.

Regulatory Compliance

• Manages development & implementation of processes & procedures for all safety, security & compliance programs.
• Manages compliance with all applicable federal, state, local & NU laws, regulations, policies & procedures.
• Develops the creation &/or implementation of associated training.

Strategic Planning

• Manages & implements strategic plans.
• Reviews plans, meets with leadership & key faculty & staff.
• Provides advice & counsel & recommends changes & improvements to functional operations to better meet organizational needs & objectives.

Student Support

• Manages recruitment, application evaluation, interview, selection and notification of students or participants.
• Implements admissions criteria in accordance with associated NU policy.
• Supervises student orientation, registration, student life, graduation, etc.
• Supervises student matters, such as academic probation and other issues escalated from staff.
• Implements an advising system to support all students, including working directly with prospective and enrolled students on issues ranging from qualifications for enrollment, course and placement planning, as well as career planning.
• Implements a department strategy for structure, process, & staff support of students.
• Prepares academic year course schedule; monitors course registration & enrollments.

Supervises

• Supervises 1-2 staff

Performs other duties as assigned.

Minimum Qualifications

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 2 years program/project administration or other relevant experience.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Strong interpersonal, communication, organizational, and customer service skills.
• Strong computer skills, especially with word processing, and spreadsheets.
• Ability to troubleshoot, problem-solve, multitask, and prioritize work assignments.
• Ability to work with limited supervision, project a professional demeanor and attention to detail.

Preferred Qualifications

• The preferred qualifications include:bachelor degree in education, business or social sciences or the equivalent combination of education, training and experience from which comparable skills can be acquired.
• Experience in an academic institution with medical education
• Experience with credentialing or compliance.
• Experience with online learning management systems.
• Experience with LCME and/or ACGME accreditation processes

Preferred Competencies: (Skills, knowledge, and abilities)

• Commitment to supporting student success and faculty engagement
• Successfully function independently as well as in a team-oriented environment
• Demonstrated self-starter mentality and strengths in initiative, prioritization of assignments, and meeting deadlines
• Astute problem-solver
• Excellent computer skills, including MS Office Suite

Target hiring range for this position will be between $56,780 - 73,200 per year. Offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Benefits

At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parentalleave;tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life And Wellness

Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development

Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.