Project Coordinator - Mail Services (NY, Syracuse)

Witt/Kieffer; New York (NY); On-site; Full time

Job summary

An established industry player is seeking a Project Coordinator for Mail Services to manage mailing projects and ensure client satisfaction. This role involves planning, coordinating, and overseeing the mailing of printed materials while ensuring compliance with postal regulations. The ideal candidate will possess strong organizational skills, project management experience, and a client-focused approach. Join a supportive team that values growth and offers a dynamic work environment where your contributions will make a significant impact. If you thrive in a fast-paced setting and are passionate about delivering exceptional service, this opportunity is perfect for you.

Benefits

Paid Time Off Available at Time of Hire

Insurance Benefits Available at Time of Hire

Casual Dress Code

Climate-Controlled Work Environment

Company-Sponsored Events

Creative and Supportive Colleagues

10 Paid Holidays per Year

80 Hours of Paid Time Off to Start

Qualifications

• Strong organizational skills and attention to detail are crucial.
• Proven experience in project management, preferably in mailing or printing.

Responsibilities

• Oversee end-to-end mailing processes ensuring accuracy and timely delivery.
• Lead cross-functional teams to execute projects efficiently.

Skills

Organizational Skills

Project Management

Communication Skills

Problem-Solving Skills

Client-Focused

Education

Bachelor's Degree in Business

Equivalent Experience

Tools

Microsoft Office

Job description

• 90-Day Performance Reviews: At Dupli, we value your growth and development. You'll receive feedback and performance evaluations just 90 days into your journey with us.
• Paid Time Off Available at Time of Hire: Your work-life balance matters to us. Enjoy paid time off benefits right from the start of your employment.
• Insurance Benefits Available at Time of Hire: Your well-being is important. Access insurance benefits as soon as you join our team.
• Small Company Culture: Experience the warmth and camaraderie of a close-knit, family-owned company where you're not just an employee, but a valued member of the Dupli family.
• Training Program: We invest in your success with comprehensive training programs to help you excel in your role.

About Dupli

Dupli is a private, family-owned company and began as an envelope printing company focused on servicing major Colleges/Universities, Banks, Credit Unions and Insurance companies in upstate NY. Over the years we have diversified our products to include Stationery, Marketing Collateral, Direct Mail and Repositionable Adhesive products (sticky note pads, wall/floor safe signage). We have also diversified our geography to include plants in Newington, CT and Malvern, PA. One of our key differentiators is our ability to ship lots of small orders. Our technology and online ordering system (DupliOnline) have enabled us to cost efficiently ship over 1200 orders daily. Nearly 90% of our orders come from 250 online platforms that are set up for our customers to order quickly and easily.

Job Summary:

As a Project Coordinator for Mail Services at Dupli, you will play a pivotal role in overseeing the end-to-end process of mailing services for our clients. You will be responsible for managing projects related to the mailing of printed materials, ensuring that they are accurately processed, organized, and delivered to meet clients' expectations and deadlines. Your role will encompass project planning, coordination, communication, and quality assurance.

Responsibilities:

Project Planning:

• Collaborate with clients and internal teams to understand project requirements and objectives.
• Develop detailed project plans, timelines, and budgets.
• Identify and allocate necessary resources, including personnel, equipment, and materials.

Project Coordination:

• Lead cross-functional teams to execute mailing projects efficiently and on schedule.
• Monitor project progress and make adjustments as needed to ensure targets are met.
• Maintain effective communication with team members, clients, and stakeholders.

Quality Assurance:

• Implement and enforce quality control measures to guarantee the accuracy of mailing lists, printed materials, and postage.
• Conduct regular quality checks and address any issues that may arise during the mailing process.

Budget Management:

• Monitor project budgets and control expenses to achieve cost-efficiency.
• Monitor and manage postage invoicing, payments, and account reconciliation.

Compliance:

• Ensure that all mailing projects comply with postal regulations and industry standards.
• Stay informed about changes in mailing regulations and adjust processes as necessary.

Client Engagement:

• Serve as the main point of contact for clients, addressing inquiries, providing updates, and managing expectations.
• Build and maintain strong client relationships to foster trust and repeat business.

Problem Solving:

• Identify and resolve any issues or obstacles that may arise during the mailing process.
• Implement effective solutions to ensure project success.

Qualifications:

• Strong organizational skills with an attention to detail.
• Proven experience in project management, preferably in the mailing or printing industry.
• Bachelor's degree in business, project management, or a related field preferred (or equivalent experience).
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office applications as well as data handling and governance.
• Knowledge of mailing regulations and postal services is a plus.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Strong problem-solving and decision-making abilities.
• Client-focused with a commitment to delivering exceptional service.

This Project Coordinator of Mail Services position at Dupli is a critical role that ensures the successful execution of mailing projects and client satisfaction. If you are a detail-oriented, organized, and client-focused individual with project management experience, we encourage you to apply and join our team to drive excellence in mailing services.

Hourly Rate: Pay is based on experience, with an hourly rate starting at $18.00 per hour and up to $24.00 per hour.

• Casual dress code
• Climate-controlled work environment
• Company-sponsored events
• Creative and supportive colleagues
• 10 paid holidays per year
• 80 hours of paid time off to start

Basic Beliefs

• Everybody Counts - 'If you want to fix a problem ask the person doing the job. A concept my Grandfather taught my Father.'
• Positive Attitude - 'Whether you think you can or you think you can't…You are right.'
• Ownership - 'Taking responsibility of what we do as a company or as an individual is fundamental to any relationship.'
• Fun - Life is too short.
• Continuous Improvement - We always need to be getting better.

Dupli Envelope & Graphics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Location Dupli Syracuse

Full-Time/Part-Time Full-Time

Shift First

Number of Openings 1

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.