Project Coordinator - Hilton Atlanta

Hargrove, Inc.; Atlanta (GA); On-site; USD 32,000 - 41,000; Full time

Job summary

Encore is seeking a Project Coordinator, Venues to oversee planning and execution of events at venues. You will coordinate with sales and operations to deliver profitable events, mentor team members, and ensure adherence to production processes and standards.

The role requires strong communication, multitasking, and the ability to manage schedules and client needs. Expect on-site work in a hotel/convention environment with irregular hours and travel as needed.

Qualifications

• High School Diploma required.
• 3+ years tech experience in the event technology or Broadcast industry.
• 2+ years of administrative and customer service experience, preferred.
• Strong written and oral communication skills.
• Strong client relationship skills.
• Works well under pressure.
• Ability to multitask.
• Ability to read technical diagrams preferred.

Responsibilities

• Prepare and communicate production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue.
• Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and problems.
• Review sales documents to confirm that the equipment and technical positions meet client’s needs.
• Communicate event execution plan and on-site changes including billing, production schedules and client requests.
• Review all necessary information with crew leads to ensure a successful and profitable event.
• Operate equipment and assist crew as necessary/qualified.
• Mentor Encore Team Members on event execution and best practices.

Skills

Communication

Client relations

Pressure handling

Multitasking

Technical diagrams

Education

High School Diploma

Job description

• Pay or shift range: $22.90 USD to $29.77 USD
  The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.


• Ops - Project Mgmt


• Full-Time


• Requisition #: PROJE045960

Description

Position Overview

The Project Coordinator, Venues is responsible for the planning and execution of small events or a portion of a large event. This position will ensure successful and profitable execution of events by following Encore’s Production Process and Technical Standards and will partner with the sales and operations team to deliver on event execution plans. The Project Coordinator, Venues reports to a designated Venue Operations lead (DET / DOO).

Key Job Responsibilities

Event Planning

• Prepare and communicate production & labor schedules, sub-rental requirements, project scope, execution plan and individual responsibilities to lead crewmembers, vendors and venue.


• Maintain focus on client needs by attending client meetings, creating and maintaining organized show files, and responding to client concerns, questions, and problems.


• Review sales documents to confirm that the equipment and technical positions to ensure they meet client’s needs.

Event Execution

• Communicate event execution plan and on-site changes including billing, production schedules and client requests.


• Review all necessary information with crew leads to ensure a successful and profitable event.


• Operate equipment and assist crew as necessary/qualified.


• Mentor Encore Team Members on event execution and best practices to help improve the local knowledge base and experience in the market.

Administrative & Training

• Assist Venue Operations leaders with completion and analysis of the EPT tool for events as necessary.


• Process Encore post-event items, including review of timesheets, timely processing of invoices and post-show reporting.


• Work with Venue Operations leaders to identify training opportunities for onsite and regional workforce.

Job Qualifications

• High School Diploma required


• 3+ years tech experience in the event technology or Broadcast industry


• 2+ years of administrative and customer service experience, preferred.


• Strong written and oral communication skills


• Strong Client relationship skills


• Works well under pressure


• Ability to multitask


• Ability to read technical diagrams preferred

Deliver World Class Service

Do The Right Thing

• Instills Trust


• Safety Conscious

Drive Results

See The Big Picture

• Tech Savvy

Value People

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Physical Requirements

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never.

• Sitting: 2-3 Hours


• Reaching (above your head): 2-3 Hours

Lifting Requirements

Carrying Requirements

Auditory/Visual Requirements

• Distance Vision: Continuously


• Color Vision: Frequently

Pushing/Pulling Requirements

Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations.

Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications

Behaviors

Preferred

• Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well


• Dedicated : Devoted to a task or purpose with loyalty or integrity


• Team Player : Works well as a member of a group

Motivations

Preferred

• Self-Starter : Inspired to perform without outside help


• Flexibility : Inspired to perform well when granted the ability to set your own schedule and goals

Education

Preferred

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.