Project Coordinator - Global Benefits Consulting

Marsh & McLennan Companies; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative global consulting firm is seeking a Project Coordinator for its Global Benefits Consulting team. This hybrid role involves managing client relationships and implementing global health and welfare benefit programs. You will work closely with local brokerage teams and global clients, ensuring high-quality service and support. The ideal candidate will have a strong background in project management, excellent communication skills in English and Spanish, and a passion for working in a diverse environment. Join a company committed to professional development and a vibrant, inclusive culture where your contributions will make a significant impact.

Benefits

Professional Development Opportunities

Inclusive Culture

Career Advancement

Flexible Work Arrangements

Qualifications

• 3+ years of experience in project management and multicultural client-facing roles.
• Proficiency in English and Spanish with strong communication skills.

Responsibilities

• Manage client relationships and oversee global health and welfare benefit programs.
• Track project status and serve as a liaison between local offices and global clients.

Skills

Project Management

Multicultural Client Management

Data Analysis

Bilingual Communication (English/Spanish)

Education

Bachelor's Degree in Business

Bachelor's Degree in International Affairs

Tools

Global Benefits Management Tools

Reporting Tools

Job description

Company: Mercer

We are seeking a talented individual to join our Global Benefits Consulting team at Mercer. This role will be based in Bogotá. It is a hybrid position requiring at least three days a week in the office.

As a Project Coordinator - Global Benefits Consulting, you will play a crucial role in managing client relationships and ensuring the successful implementation and ongoing management of global health and welfare benefit programs. You will collaborate with local brokerage teams and global clients to deliver high-quality service and support.

You will be responsible for:

1. Managing and executing project deliverables for client implementation, ongoing management, and renewals.
2. Tracking and reporting project status to brokers, clients, and internal management, including local discussions impacting insurance placement or plan design strategy.
3. Serving as a liaison between local brokerage offices and global clients.
4. Assisting global clients with monitoring their employee benefit programs worldwide by managing and summarizing renewal progress and terms to ensure governance and alignment with their objectives.
5. Providing renewal directions to local brokerage teams and managing project timelines.
6. Outlining data and reporting expectations within our proprietary Global Benefits Management tools and platforms.

Qualifications include:

• Bachelor's degree in Business, International Affairs, or related field.
• At least 3 years of experience in project management and managing multicultural client relationships.
• Proficiency in English.
• Strong oral and written communication and presentation skills in both English and Spanish.
• Excellent organizational and time management skills.

Preferred qualifications:

• Experience in global benefits consulting or related fields.
• Knowledge of benefits management (life, dental, health, pension, travel insurance, etc.).
• Familiarity with global insurance markets and vendor/carrier landscapes.
• Proficiency in data analysis and reporting tools.

Why join our team:

• We support your professional development through interesting work and supportive leadership.
• We foster a vibrant, inclusive culture where you can collaborate with talented colleagues to create innovative solutions and make an impact.
• Our scale offers diverse career opportunities, benefits, and rewards to enhance your well-being.

About Mercer and Marsh McLennan:

Mercer, part of Marsh McLennan (NYSE: MMC), is a global leader in helping clients achieve their investment goals, shape the future of work, and improve health and retirement outcomes. Marsh McLennan operates in 130 countries, with annual revenues of $24 billion and over 90,000 employees. We are committed to creating a diverse, inclusive, and flexible work environment, embracing diversity in all forms. We support hybrid work arrangements, including remote work and collaborative office days.