Project Coordinator - Galloup

Galloup; Grand Rapids (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

The Kendall Group is seeking a Project and Quotations Coordinator to plan and oversee projects across the Galloup division, ensuring timely completion and stakeholder satisfaction. The role also provides backup support for the Quotations team and coordinates logistics like delivery and pickup to meet customer commitments.

You will track, forecast, and report on project progress, communicating with all stakeholders about issues and decisions.

Qualifications

• 3 years’ experience in project coordination, logistics coordination, sales, or related fields
• High school diploma or GED
• Excellent report-writing skills and proficiency in Microsoft Office
• Excellent work ethic, good verbal and written communication skills; ability to lead projects of various sizes
• Ability to work well cross-functionally/handle multiple projects in a fast-paced environment
• Ability to communicate well with all levels of the organization, as well as with customers

Responsibilities

• Identify the goals and requirements of each project
• Collect, enter, and maintain project startup information within the CRM
• Develop project strategy plans
• Coordinate truck delivery and pickup schedule
• Schedule and coordinate logistics for project deliveries, pickups, and material movement to support customer timelines
• Maintain project timeframes, objectives, communications, and status updates within the CRM
• Create and maintain open quote tracking within the CRM, including follow-up activity and documentation
• Provide backup support for the Quotations team, including quote entry, follow-up, documentation, and coordination as needed
• Manage project documentation, reports, pricing records, and related customer or internal communications within the CRM
• Verify data and analyze to suit the direction of the project
• Track, forecast, and report on project progress including metrics and challenges
• Work with Sales, Quotations, and Operations to implement/manage changes to ensure project goals are met
• Produce accurate and timely reporting of project status throughout its life cycle
• Meet with stakeholders regarding project issues, decisions, and progress
• Use the CRM as the central system for project and quotation coordination, tracking, documentation, and associate communication
• Host start, mid, and post-mortem meetings to review a project from start to finish, assessing project strengths and areas for improvement
• Ensure goals are met in areas including customer satisfaction, safety, quality, and team member performance
• Manage and track product returns
• Perform other duties and projects as assigned

Skills

Customer Focus

Results Oriented

Accountability

Teamwork

Time Management

Attention to Detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We’re that company where people stay! We’re proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you’ll work alongside incredible people who care about your success.

Role Summary: Reporting to the Project and Quotations Manager, the Project and Quotations Coordinator is responsible for planning and overseeing projects across the Galloup division to ensure they are completed in a timely fashion and to all stakeholders’ satisfaction. This role also provides backup support for the Quotations team and coordinates logistics scheduling, including delivery and pickup planning, to support customer commitments and project timelines. The Project and Quotations Coordinator will track, forecast, and report on project progress, including metrics and challenges, and communicate regularly with all stakeholders regarding project issues, decisions, and progress. The Project and Quotations Coordinator ensures goals are met in areas including customer satisfaction, team member performance, quality, and safety

Exciting work you will do:

The essential duties and responsibilities of the Project and Quotations Coordinator position will consist of, but are not limited to, the following:

• Identify the goals and requirements of each project
• Collect, enter, and maintain project startup information within the CRM
• Develop project strategy plans
• Coordinate truck delivery and pickup schedule
• Schedule and coordinate logistics for project deliveries, pickups, and material movement to support customer timelines
• Maintain project timeframes, objectives, communications, and status updates within the CRM
• Create and maintain open quote tracking within the CRM, including follow-up activity and documentation
• Provide backup support for the Quotations team, including quote entry, follow-up, documentation, and coordination as needed
• Manage project documentation, reports, pricing records, and related customer or internal communications within the CRM
• Verify data and analyze to suit the direction of the project
• Track, forecast, and report on project progress including metrics and challenges
• Work with Sales, Quotations, and Operations to implement/manage changes to ensure project goals are met
• Produce accurate and timely reporting of project status throughout its life cycle
• Meet with stakeholders regarding project issues, decisions, and progress
• Use the CRM as the central system for project and quotation coordination, tracking, documentation, and associate communication
• Host start, mid, and post-mortem meetings to review a project from start to finish, assessing project strengths and areas for improvement
• Ensure goals are met in areas including customer satisfaction, safety, quality, and team member performance
• Manage and track product returns
• Perform other duties and projects as assigned

Competencies you possess:

• Customer Focus
• Results, Action Oriented
• Accountability and Responsibility
• Teamwork and collaboration
• Time Management
• Attention to Detail

What you’ll need:

• Work Experience : 3 years’ experience in project coordination, logistics coordination, sales, or related fields
• Education : High school diploma or GED
• Analytics/Computer Skills : Excellent report-writing skills and proficiency in Microsoft Office
• Organization Skills : Excellent work ethic, good verbal and written communication skills; ability to lead projects of various sizes
• Cross-functional skills : Ability to work well cross-functionally/handle multiple projects in a fast-paced environment
• Communication Skills : Ability to communicate well with all levels of the organization, as well as with customers
• Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
  • Ability to see, talk and hear
  • Ability to sit for 8 hours a day
• Physical Environment : Normal office environment

Qualifications we prefer but don’t require:

• Work Experience : 5 years’ exp. in project coordination, exp. using project management software
• Education : Bachelor’s degree in business or other related field
• Analytics/Computer Skills : Knowledge of Smartsheets or MS Project

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.