Project Coordinator for CNB Application Management

University of Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 33,351 - 43,050; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Generous retirement plans

Paid time off

Wellness programs

Professional development resources

Access to campus events

Flexible work hours

Job summary

The University of Pennsylvania is seeking a Project Coordinator for the Penn Computerized Neurocognitive Battery (CNB) Application. This role involves supporting researchers globally, managing timelines, and optimizing workflows within the team.

The ideal candidate will have a Bachelor's degree in a relevant field and 2-3 years of experience. Strong communication skills and a detail-oriented mindset are essential. This position offers a range of benefits, including health insurance and retirement plans.

Qualifications

• 2-3 years of experience or equivalent combination of education and experience is required.
• Strong communication and interpersonal skills are essential.
• Understanding of software development lifecycle (SDLC) preferred.

Responsibilities

• Lead daily stand-up meetings and support project coordination.
• Ensure effective communication with project clients throughout the lifecycle.
• Handle billing data entry and reconcile records as needed.

Skills

Communication skills

Organizational skills

Interpersonal skills

Agile/Scrum methodologies

Detail orientation

Education

Bachelor's degree in a relevant field

Tools

iLabs or similar platforms

Job description

Project Coordinator for CNB Application Management

Job Profile Title

Coordinator, Program

Job Description Summary

As part of the Department of Psychiatry, the Neurodevelopment & Psychosis Section, the Lifespan Brain Institute (LiBI), and the Brain Behavior Laboratory (BBL), the Penn Computerized Neurocognitive Battery (CNB) team seeks a graduate student to serve as a Project Coordinator. The role supports researchers and investigators worldwide, overseeing the PennCNB Application—a web‑based and tablet‑administered tool for neurocognitive and behavioral assessment used in global genomic and clinical studies.

Responsibilities

Workflow Optimization & Support

• Lead daily stand‑up meetings and facilitate sprint planning, sprint reviews, and retrospectives.
• Support the project team in coordinating tasks across the software development lifecycle (SDLC).
• Help manage project timelines, track progress, and remove roadblocks to keep delivery on schedule.
• Continuously improve team processes through structured retrospective feedback.

Client & Product Management

• Serve as liaison for CNB project clients, including information gathering, negotiation of project scope, account setup, battery configuration, and documentation.
• Ensure effective and timely communication with clients needing customer or technical support throughout the project lifecycle.
• Build and maintain detailed documentation for projects, users, and tests.
• Coordinate administrative and technical support across internal teams and external institutions.

Billing & iLabs Administration

• Handle billing data entry into iLabs for client projects.
• Ensure accurate record‑keeping and timely invoicing aligned with project milestones.
• Coordinate with the Operations Lead to reconcile billing records and resolve discrepancies.

Training & Documentation

• Maintain the online CNB training platform with updated materials and new feature documentation.
• Provide feedback on mock video sessions from trainees and deliver in‑person training as needed.
• Establish and maintain all necessary SOPs and documentation related to CNB project management.

Additional Responsibilities

• Assist with data management and data requests.
• Administer the CNB to research subjects as a backup for section studies.
• Assist the DevOps Team in delivering new features and debugging as needed.

Qualifications

Bachelor's degree in business, Information Technology, Computer Science, Clinical Psychology, Biomedical Science, or a related field and 2‑3 years of experience (or equivalent combination of education and experience) is required. Recent graduates are encouraged to apply. Strong communication and interpersonal skills, comfort with technical and non‑technical stakeholders, understanding of or interest in the software development lifecycle (SDLC) and Agile/Scrum methodologies, detail‑orientation, excellent organizational and multitasking skills, and ability to facilitate meetings and support training activities are essential. Experience with iLabs or similar billing/service‑center platforms is preferred but not required. Background check required.

Working Conditions

Office, Library, Computer Room; Requires extensive safety awareness.

Physical Effort

Typically sitting at a desk or table; Occasional lifting 25 lb. or less.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

Perelman School of Medicine

Pay Range

$24.21 – $31.25 Hourly Rate

Equal Opportunity Statement

The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state, or local law.

Special Requirements

Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

• Health, Life, and Flexible Spending Accounts: Comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits, plus flexible spending accounts.
• Tuition: Assistance for employees, their spouses, and eligible dependent children, including at other institutions.
• Retirement: Generous retirement plans with pre‑tax or Roth contributions and investment options through TIAA and Vanguard.
• Time Away from Work: Substantial paid time off for vacations, personal affairs, illness or injury, and family responsibilities.
• Long‑Term Care Insurance: Coverage for employees and eligible family members, with underwriting waived for new hires.
• Wellness and Work‑life Resources: Programs and resources to support health, family, and work‑life balance.
• Professional and Personal Development: Resources to advance personal and professional growth.
• University Resources: Access to libraries, athletic facilities, cultural and recreational activities, and campus events.
• Discounts and Special Services: Free or discounted admission to university arts and cultural centers, museums, and other services.
• Flexible Work Hours: Options for non‑traditional work hours, locations, or job structures.
• Penn Home Ownership Services: Forgivable loan for eligible employees purchasing a home or improving a home in West Philadelphia.
• Adoption Assistance: Reimbursement for qualified expenses related to the legal adoption of an eligible child, up to two adoptions per household.