Project Coordinator - Compliance & Revenue Division (Toll Road)

Harris County; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Harris County is seeking a full-time Project Coordinator to assist in collecting unpaid tolls and manage legal cases. The role involves coordinating with clients, supporting administrative hearings, and analyzing data sets. Candidates must possess strong organizational skills and a relevant degree, with a focus on process improvement and effective communication. This position offers a competitive salary with benefits and is located in downtown Houston.

Benefits

Paid leave programs

Health benefits

Retirement plans

Compensatory time off for hours over 40

Qualifications

• Bachelor's degree or related field and 2 years of relevant experience.
• Strong organizational, communication, and data analysis skills.
• Proficient with Microsoft Office 365 and database systems.

Responsibilities

• Support collection efforts by preparing evidence for lawsuits.
• Assist with administrative hearings and manage active cases.
• Coordinate payments with toll road users and maintain records.

Skills

Organizational skills

Communication skills

Problem-solving skills

Attention to detail

Data analysis

Education

Bachelor's degree in Business Administration or Project Management

Associate's degree in Business Administration or Project Management

High School Diploma or G.E.D.

Tools

Microsoft Office 365

Database systems

PDF software

Job description

Under general supervision, the Project Coordinator will assist in collecting unpaid toll amounts by supporting in-person and virtual Administrative Hearings, preparing reports, and entering defendant PII into tracking systems for active cases. Individuals in this role will be responsible for coordinating payments with toll road users, supporting collection projects, analyzing data sets, and preparing evidence for multi-vehicle lawsuits. Additional responsibilities include assisting with record requests, verifying ownership details through databases, and handling administrative tasks such as mailing, printing, and refining Standard Operating Procedures.

The Project Coordinator is expected to possess strong organizational and communication skills, the ability to manage multiple tasks efficiently, attention to detail, proficiency with various software and database systems, and a proactive approach to problem-solving and process improvement.

Duties and Responsibilities:

• Collection Support: Supports collection efforts for multi-vehicle lawsuits by preparing evidence exhibits through building and executing queries in proprietary software and by compiling, reviewing, validating, and summarizing large data sets generated from those queries.
• Administrative Hearing Support: Assists with in-person and virtual administrative hearings three (3) to four (4) times a week.
• Tracking & Reporting: Prepares periodic reports and enters information, including defendant personally identifiable information (PII), into database systems and spreadsheets to support the accurate tracking and management of several hundred active cases.
• Records Review and Support: Reviews images in records and confirms ownership details using multiple skip-tracing and risk management databases. while also. Provides support in the request and retrieval of records from various government agencies.
• Payment Coordination: Meets with toll road users to coordinate payments and provide clear explanations regarding outstanding balances, ensuring a thorough understanding of the amounts due and available payment options.
• Administrative Responsibilities: Performs administrative tasks, including mailing, printing, record organization, and continuous evaluation and enhancement of Standard Operating Procedures.

Other Duties:

• This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.

Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call [phone] or email

[e-mail] .

This position is subject to a criminal history check.

Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Supporting Job Application Documents:

• Applicants should provide a cover letter and resume with three (3) professional referenceswith their application.

Education and Experience:

• Bachelor's degree in Business Administration, Project Management, or a directly related fieldfrom an accredited college or university and
• Two (2) years of experience in project coordination, administrative support, or related work involving task tracking, reporting, and communication across teams.

OR

• Associate's degree in Business Administration, Project Management, or a directly related field from an accredited college or university and
• Four (4) years of experience in project coordination, administrative support, or related work involving task tracking, reporting, and communication across teams.

OR

• High School Diploma or G.E.D. equivalent from an accredited educational institution and
• Six (6) years of experience in project coordination, administrative support, or related work involving task tracking, reporting, and communication across teams.

Licensure:

• Must possess a valid Texas Driver License.

Knowledge, Skills, and Abilities:

• Exceptional verbal and written communication skills and ability to establish and maintain effective professional relationships.
• Proficiency with technology and legal tools such as Microsoft Office 365, Westlaw, and PDF software.
• Ability to organize and prioritize assignments to meet deadlines and goals, and efficiently handle a very large caseload, ensuring each case is managed and tracked appropriately.
• Ability to draft a wide range of legal documents and correspondence with accuracy and clarity.
• Ability to self-motivate/initiate, and implement a high degree of quality control.
• Ability to manage highly confidential and sensitive information.
• Ability to comply with office policies and training requirements.

NOTE : Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resume will not be accepted for qualifications.

Located in downtown Houston, the Harris County Attorney’s Office represents Harris County government, the Harris County Flood Control District, the Harris County Toll Road Authority, and the Greater Harris County 9-1-1 Emergency Network in all civil matters, including lawsuits. The office also provides legal advice to county officials and employees.

Position Type and Typical Hours of Work :

• This is a full-time position with the typical work hours of Monday-Friday from 8 AM to 5 PM.

• Occasional weekends, holidays, and overtime may be required based on the specific needs and demands of the department.

Work Environment and Physical Demands:

• This position is performed in a typical office setting and involves regular use of standard office equipment, including computers, telephones, scanners, and filing cabinets. The work is primarily sedentary, involving extended periods of sitting, with occasional walking or standing as needed.

• In some cases, the role may require standing for extended periods depending on the task. The position also requires manual dexterity, with frequent use of hands for fine motor tasks such as typing, data entry, or handling small tools and equipment. Physical exertion is minimal, though the role may occasionally involve lifting or moving items weighing up to 10 pounds.

Compensation:

• The base compensation for this position will be determined on the candidate’s qualifications and the pay of other employees in the job function. Total compensation includes attractive paid leave programs, health benefits, and retirement plans.

• In addition, the position is eligible for the accrual of compensatory time off for hours worked over 40 in a workweek, consistent with Harris County personnel policies and procedures.

Employment may be contingent on passing a drug screen and meeting other standards. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.