Project Coordinator 1

Pace® Analytical Services; Indiana (PA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401K retirement savings plan

Paid time off

Job summary

Pace® Analytical Services is hiring a Client Project Coordinator on-site to support project management and client intake processes. You will liaise between project management and sample receiving to ensure smooth setup, login, and execution of client work.

The role requires a Bachelor’s degree and at least 1 year of customer service experience. You will coordinate forms, schedules, and communication with clients and Pace® teams to drive project success and client satisfaction.

Qualifications

• Bachelor’s degree in business administration, chemistry, biology, or a closely related field.
• One (1) year of customer service experience.
• Or an equivalent combination of education, training, and experience.
• Well-organized with strong attention to detail and task prioritization.

Responsibilities

• Oversee, review, complete, and process project management forms, documents, databases, and related information
• Serve as a liaison for client project needs, providing guidance and recommended actions to internal Pace® teams to ensure successful project setup
• Direct client calls and requests to the appropriate Project Manager for follow-up
• Schedule and enter bottle orders into the container order system based on client sample needs
• Review login dashboards and update information and confirmations as needed
• Assist with project management and cross-functional initiatives, including budgets, timelines, materials, staffing, and project requirements
• Interpret and apply department policies and procedures; assist with compliance to applicable laws, rules, and regulations with guidance as needed
• Contribute to departmental efficiency by offering suggestions for improvements
• Promote Pace’s mission through professional, courteous, and cooperative interactions with clients and coworkers

Skills

Customer service experience

Education

Bachelor’s degree in business administration, chemistry, biology, or a closely related field

Job description

Shift:

Monday through Friday, 8:00 AM - 5:00 PM

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Client Project Coordinator

Compensation: $15.00 per hour

Hours: Monday through Friday, 8:00 AM - 5:00 PM

The salary for this position reflects a variety of factors. Compensation will be determined based on the candidate’s geographic location, relevant experience, education, skills, and alignment with internal equity. Market conditions, budgetary considerations, and organizational compensation guidelines may also influence the final offer.

Make an Impact. Build a Career.

At Pace®, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. Since 1978, we’ve continued developing innovative practices that drive sustainability and empower our partners with accurate quality data at every critical moment and milestone.

That’s why we need you – your curiosity, your talents, and your drive – to help us advance this important work, and your career.

We’re seeking curious, motivated individuals who are passionate about protecting our environment and the communities we serve. If you’re looking to develop your skills, contribute to meaningful scientific work, and build a long-term career in environmental science, Pace® could be the perfect place for you.

Find Your Place at Pace®

Join us as a Client Project Coordinator , where you’ll provide critical administrative and coordination support to our Project Management team. In this on-site role, you’ll act as a liaison between project management and sample receiving/log-in to ensure smooth intake, setup, and execution of client work.

What You’ll Do

• Oversee, review, complete, and process project management forms, documents, databases, and related information
• Serve as a liaison for client project needs, providing guidance and recommended actions to internal Pace® teams to ensure successful project setup
• Direct client calls and requests to the appropriate Project Manager for follow-up
• Schedule and enter bottle orders into the container order system based on client sample needs
• Review login dashboards and update information and confirmations as needed
• Assist with project management and cross-functional initiatives, including budgets, timelines, materials, staffing, and project requirements
• Interpret and apply department policies and procedures; assist with compliance to applicable laws, rules, and regulations with guidance as needed
• Contribute to departmental efficiency by offering suggestions for improvements
• Promote Pace’s mission through professional, courteous, and cooperative interactions with clients and coworkers

What You’ll Bring

• Bachelor’s degree in business administration, chemistry, biology, or a closely related field
• One (1) year of customer service experience
• Or an equivalent combination of education, training, and experience
• Well-organized with strong attention to detail and task prioritization

Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

Benefits
When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

• competitive salaries
• medical
• dental vision
• 401K retirement savings plan (100% vested immediately in the employer match)
• life, disability and voluntary benefits
• paid time off for holiday, sick and vacation days
• HSA
• wellness program
• flexible spending accounts
• tuition reimbursement
• Employee Assistance program
• parental leave
• optional legal coverage and ID theft

Equal Opportunity Employer

Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.