Project Coordinator

Doist; United States; Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health and Welfare (Medical, Dental, Vision)

401(k) with matching contribution

Paid Time Off starting at 15 days annually

Pet Insurance

Wellness Program Offerings

Job summary

Net at Work is seeking a Project Coordinator to oversee the planning, coordination, and delivery of projects. This role emphasizes operational excellence, requiring strong communication abilities and project management skills. The ideal candidate will support processes to drive project outcomes effectively.

The position comes with a competitive salary range of $70,000 to $80,000, complemented by diverse benefits such as health coverage and paid time off.

Qualifications

• 2–4 years of experience in project coordination or support, ideally within information systems.
• Proven track record of delivering projects on time and within budget.
• CAPM (Certified Associate in Project Management) or equivalent preferred.

Responsibilities

• Lead and coordinate project tasks ensuring alignment with objectives.
• Track deliverables and milestones to keep projects on course.
• Prepare and distribute project reports providing actionable insights.

Skills

Project coordination

Analytical skills

Communication skills

Problem resolution

Client relationship management

Education

Bachelor’s degree in Computer Science, Business or related field

Tools

Smartsheet

ChangePoint

Job description

About this Position

The Project Coordinator (PC) is responsible for supporting the successful planning, coordination and delivery of small projects or defined workstreams within the PMO. This role centers on operational excellence—maintaining schedules, reports and dashboards, ensuring timely communication and supporting cross‑functional teams. The PC works closely with project managers and stakeholders to drive project progress, uphold documentation accuracy and contribute to process improvement initiatives. They serve as a key resource for project tracking, reporting and stakeholder coordination, helping to maximise the benefits of business applications and project investments.

Job Responsibilities

• Lead and coordinate project tasks or manage small projects, ensuring alignment with objectives, timelines and Net at Work’s standards.
• Track deliverables, milestones and resource allocations to keep projects on course.
• Support project financials, including budget monitoring, reconciliation, milestone invoicing and identifying opportunities for additional client value.
• Prepare and distribute project reports and dashboards, providing actionable insights to stakeholders.
• Maintain accurate project documentation, recordings, schedules and budgets.
• Organise meetings and facilitate team communications, serving as a reliable point of contact.
• Schedule consultants to hold client training sessions at the PM’s discretion.
• Ensure timely completion of deliverables and adherence to deadlines.
• Champion process improvement and data accuracy in PMO tools (e.g. Smartsheet, ChangePoint).

Stakeholder Communication & Relationship Management

• Serve as a trusted secondary point of contact for clients, advocating for their needs and ensuring expectations are met throughout the project life‑cycle.
• Communicate project status, risks and issues promptly and professionally to clients and teams.
• Build strong, trust‑based relationships with internal and external stakeholders.
• Proactively identify and elevate risks, recommending mitigation strategies to ensure successful outcomes.

Issue Management & Problem Solving

• Analyse and resolve issues that could impact project performance or deliverables.
• Manage scope changes, document change requests and communicate impacts to stakeholders.
• Apply analytical and creative problem‑solving skills to resolve systems and project challenges.
• Collaborate with teams to maintain project momentum and deliver results.

Process Improvement & Strategic Input

• Support process analysis and contribute to continuous improvement initiatives within the PMO.
• Provide recommendations to enhance administrative and operational processes, driving efficiency and innovation.

Job Requirements

• Bachelor’s degree preferred (BA or BS in Computer Science, Business or related field).
• 2–4 years of experience in project coordination or support, ideally within information systems development or implementation.
• Proven track record of delivering projects on time, on budget and in scope.
• CAPM (Certified Associate in Project Management) or equivalent preferred.

Customer Requirements

This job may require access to customer information, systems and/or premises. Such access may be subject to customer approval and is an essential job function.

Core Competencies

• Client Champion – Relentlessly exceed client expectations and anticipate needs to deliver valuable solutions.
• Problem Solver – Smart, analytical, inquisitive and a knowledge‑seeker who thrives on a challenge.
• Promise Keeper – Place high value on keeping our word and doing the right thing, demonstrating honesty, integrity and commitment.
• Collaborative Integrator – Team player, unifier, relationship‑oriented and win‑win seeker, exemplifying trust and unity.
• Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self‑confidence and a can‑do attitude.
• Inspiring Coach – Help employees, clients and partners grow through knowledge, expertise, experience and situational fluency.

Compensation and Benefits

Base salary range: $70,000 to $80,000. This position is also eligible for a bonus in accordance with the terms of the company’s plan. The quoted pay range is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include experience, education, knowledge, skills and internal equity.

We provide competitive, affordable and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits include:

• Health and Welfare (Medical, Dental, Vision)
• Accident, Critical Illness and Hospital Indemnity
• Employee Assistance Program (EAP)
• Life and AD&D Insurance
• Short‑ and Long‑Term Disability Insurance
• Flexible Spending Accounts
• Transportation and Parking Accounts
• Health Savings Accounts (with company contribution)
• Retirement Planning (401(k) with matching contribution)
• Identity Theft Protection
• Pet Insurance
• Wellness Program Offerings
• Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.
• 8 Paid Holidays per year, including 1 floating holiday.

Equal Opportunity / Diversity & Inclusion Statement

Net at Work is dedicated to creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating and preserving a culture of diversity and inclusion, embracing equitable treatment and encouraging a work environment free of discrimination at all organizational levels. Net at Work is a proud equal‑opportunity employer and commits to fair hiring practices and a welcoming environment for all team members.

All employment decisions at Net at Work are based on business needs, job requirements and individual qualifications without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, veteran or disability status or any other status protected by law.