Project Coordinator

International Paper; Carol Stream (IL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

401(k)

Tuition reimbursement

Paid time off

Student loan assistance

Vision and pet insurance

Job summary

International Paper in Carol Stream, IL is seeking a detail-oriented coordinator to support sales through quoting, order management, and materials planning. You will coordinate production, shipping, and inventory while interfacing with multiple departments to ensure on-time delivery and accurate billing.

The role emphasizes strong administrative, organizational, and communication skills, with experience in SAP and MS Office.

Qualifications

• One to three years of experience in customer service, B2B inside sales, order management, purchasing, or manufacturing planning.
• Associate’s or BA/BS preferred; commensurate work experience in customer service, inside sales, or order management roles.
• Basic understanding of equipment capabilities and how orders flow through the facility.
• Strong administrative, organizational, and communication skills including phone and e-mail etiquette.

Responsibilities

• Support sales in quoting and estimating projects by applying established pricing methodologies.
• Price under established margins and deliver quotations.
• Build order specifications, prepare material plans, place orders with pre-approved vendors, create BOMs, enter sales orders, handle invoicing, and maintain records.
• Coordinate production requirements, inbound product, shipping, and inventory management; lead preproduction meetings and develop timelines.
• Investigate and resolve customer complaints; involve appropriate departments as needed.

Skills

Customer service

Inside sales

Order management

Purchasing

Manufacturing planning

Education

Associate’s degree

BA/BS degree

Tools

Excel

Word

PowerPoint

SAP

Job description

Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP’s annual incentive plan.

Category/Shift:

Physical Location:

Carol Stream, IL

The Job You Will Perform:

Support sales in quoting and estimating projects by applying established pricing methodologies. Price under established margins and deliver quotations.

Build order specifications, prepare material plans, place orders for materials with pre-approved vendors, create bill of materials, enter sales orders in the order entry system, handle miscellaneous invoicing, and maintain appropriate records.

Coordinate production requirements, inbound product, shipping, and inventory management. Lead preproduction meetings and develop timelines for order/project execution by filtering information and facilitating communication flow between departments in the facility and external parties. May recommend order changes based on account and manufacturing knowledge.

Investigate and resolve customer complaints by involving appropriate departments within facility. Seek guidance for process solutions; limited authority to resolve issues within current processes.

Handle project based accounts with frequent changes versus repeat business.

Coordinate appropriate approvals including proof approvals, draw-downs, press checks, and design changes incorporating understanding of art, bleed, and registration for production. May lead or participate in First Article Check/Press Checks to validate that the display is built according to specifications.

Set up new warehouse accounts requiring building, monitoring, and replenishing of inventory.

Learn the various aspects of contract packaging.

Be skilled at the basic fundamentals of project management and apply project management principles and established systems in the execution of the work.

High level of internal collaboration, frequent interaction, and effective communication with sales, project management, manufacturing, contract packaging, logistics, and finance in a fast-paced, constantly changing culture.

Support information flow with external and internal business contacts. Position has moderate interaction with customers, internal and external vendors, suppliers, and contractors.

The Skills You Will Bring:

One to three years of experience in customer service, business-to-business inside sales, order management, purchasing, or manufacturing planning.

Associate’s or BA/BS preferred; commensurate work experience in customer service, inside sales, or other order management roles.

Limited corrugated and printing industry knowledge; basic understanding of equipment capabilities and how orders can most effectively flow through the facility. Fundamental knowledge of company procedures, products, and services.

This position requires a high level of administrative, organizational, and communication skills, including exemplary telephone and e-mail etiquette and ability to present self in a professional manner.

Accuracy, thoroughness, attention to detail, timeliness/responsiveness, reliability, patience, listening skills, and interpersonal savvy are crucial.

Ability to multi-task and effectively use priority management skills is critical.

Must possess a disposition that thrives on a deep understanding of the details and ensures their execution.

Must possess a proven track record of accurate data entry; well-developed skills in Excel, Word, PowerPoint, and SAP are a plus

Ability to use industry- and customer-specific computer systems.

Must be comfortable working independently on a day-to-day basis but equally adept at working closely with and influencing internal stakeholders to support the execution of projects.

About Us

International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets

The Career You Will Build

Leadership training, promotional opportunities

The Impact You Will Make

We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you’ll see why our team members say they’re Proud to be IP.

The Culture You Will Experience

International Paper promotes employee well‑being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.

The Company You Will Join

International Paper (NYSE: IP; LSE: IPC) creates sustainable packaging solutions that enable our customers, teammates and shareowners to thrive in an ever-changing world. We are a leader in corrugated packaging, partnering with customers across industries to protect what matters most, strengthen supply chains and create lasting value. Learn more at internationalpaper.com. International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail] or [phone].

Job Info

• Job Identification 2003621


• Posting Date 08/11/2026, 02:18 PM


• Job Schedule Full time


• Job Shift Day


• Locations 4140 Campus Dr, Aurora, IL, 60504, US