Project Coordinator

Schneider Electric North America; Boston (MA); Hybrid; USD 68,000 - 102,000; Full time

Job summary

Schneider Electric North America in the United States is seeking a Project Coordinator to bridge customers and innovative solutions. This hybrid role offers exposure to pre-delivery coordination, governance, and delivery execution across complex projects.

You will collaborate with stakeholders, monitor orders, and support customer inquiries to ensure on-time, on-budget project delivery. The role emphasizes strong communication, problem solving, and a customer-oriented mindset.

Qualifications

• BA degree in Business or Technical field.
• Strong technical aptitude with ability to learn new products quickly.
• Excellent customer service with strong communication and problem-solving skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of contact center systems and customer service tools.
• Proven track record of contributing to team success and continuous improvement.
• Authorized to work in the United States on a full-time basis; no immigration sponsorship.

Responsibilities

• Pre-Delivery Coordination: communicate with stakeholders and define scheduling needs; plan services.
• Project Governance: monitor open orders and elevate risks using OMS.
• Delivery Execution: ensure deliveries meet service levels and site needs.
• Customer Service: respond to inquiries and close projects to customer satisfaction.

Skills

Project Management

Communication

Customer Orientation

Operational Efficiency

Prioritization

Digital Literacy

Analytical Thinking

Budgeting

Education

BA degree in Business or Technical field

Job description

Join our dynamic team as a Project Coordinator and be the bridge between our customers and innovative solutions! We're looking for tech-savvy problem solvers who are passionate about delivering exceptional customer experiences.

This is a hybrid role in a U.S. Schneider Hub location.

What will you do:

• Pre-Delivery Coordination- proactive communication with key project stakeholders, defining customer scheduling needs and setting expectations upon product and services supply. Categorize white glove delivery service needs for site, and plan services with regional carrier.
• Project Governance- monitor and track all open orders ensuring supply commitments are upheld for customer project milestones. Proactively elevate on all risks identified via supply reporting tools (OMS), certifying risks for customers and Sales.
• Delivery Execution- ensure all scheduled deliveries complete to service level and project on site needs. Confirm all shipments to key project stakeholders.
• Customer Service- support all customer inquiries related to each assigned project. Interface with Secure Power network of support organizations to close the loop upon customer needs. Action of follow up will apply but limited to, Supply Chain, Transportation, Sales, and Accounts Receivables. Close all projects to general customer satisfaction.

What will make you successful:

• BA degree in Business, Technical degree or related field
• Strong technical aptitude with ability to quickly learn new products and technologies
• Excellence in customer service with outstanding communication and problem-solving abilities
• Demonstrated ability to handle multiple tasks in a fast-paced environment
• Knowledge of contact center systems and customer service tools
• Proven track record of contributing to team success and continuous improvement initiatives
• Applicants must be authorized to work in the United States on a full-time, ongoing basis. The company does not provide immigration sponsorship now or in the future.

What are the key skills we are looking for?

• Project Management — developing level; coordinating timelines, resources, and deliverables across customer projects
• Communication — developing level; facilitating clear updates between teams, stakeholders, and customers
• Customer Orientation — developing level; building relationships and ensuring a positive customer experience throughout delivery
• Operational Efficiency — developing level; identifying process improvements to reduce costs while maintaining quality
• Prioritization — developing level; managing multiple project demands and adjusting focus as needs shift
• Digital Literacy — developing level; using project management tools and systems to track progress and report status
• Analytical Thinking — developing level; assessing project data to inform decisions and solve delivery challenges
• Budgeting — foundational level; tracking project expenses and supporting financial management activities

What's in it for you:

• Comprehensive training and development programs to enhance your technical expertise
• Opportunity to shape customer experience and drive product improvements
• Collaborative work environment focused on innovation and personal growth
• Clear career progression path with opportunities to expand your skill set
• Engaging team culture that values your contributions and ideas

What's in it for me:

• Diverse project portfolio that accelerates your skills and career development
• Collaborative culture with access to mentorship and learning opportunities
• Meaningful work that directly impacts customer success and satisfaction
• Clear pathways for advancement within project management and operations

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ’inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.