Project Coordinator

Cook & Boardman, LLC; Bedford (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Cook & Boardman, LLC is seeking a Project Coordinator to support the Project Management team, handle basic customer service, and organize reporting and order tracking in a combined office/warehouse setting.

You will assist scheduling, prepare quotes and work orders, communicate status with General Contractors, customers, and field technicians, and help coordinate submittals and close-out documents. This role requires strong communication, organization, and multitasking abilities.

Qualifications

• Proficient with Microsoft Office (Word, Excel, Outlook).
• Strong written and verbal communication skills.
• Ability to pass a pre-employment background check and drug screen.
• Blueprint reading or construction knowledge is a plus.

Responsibilities

• Assist project management in coordination and timely communication to meet construction schedules.
• Prepare and submit quotes and work orders within agreed timeframes; perform construction take-offs as needed.
• Communicate status of orders to General Contractors, customers, field technicians and internal teams; prepare timely reports.
• Follow-up correspondence primarily via email and respond to phone inquiries promptly.
• Coordinate order tracking and provide shipment status; liaise with factories and suppliers.
• Prepare submittal process documents (product data sheets, samples, schedules) and close-out documents.
• Resolve project issues quickly and escalate to Project Manager when necessary.
• Coordinate orders across the US, Canada, and Puerto Rico; demonstrate knowledge of doors, frames, and hardware.

Skills

MS Office Proficiency

MS Excel

MS Word

MS Outlook

Time Management

Communication Skills

Blueprint Reading

Tools

None

Job description

The Project Coordinator works closely with the Project Management team, and provides basic customer service, organization, inside support, preparation of standard reporting, tracking all orders to ensure they are current and in good standing.

Essential Functions

• Assist project management team in coordination and communication in a timely manner in order to meet the construction schedule
• Prepare and submit quotes and work orders to customers and technicians within the agreed upon timeframe. Including, the ability to perform a construction take off from blue prints, and process Architectural revisions and bulletins (As Required By Account)
• Communicate effectively through verbal and written communication to General Contractors, Customers, and Field Technicians and to Internal Departments regarding the status of orders. Prepares timely update reports for management, customers as needed.
• Follow-up correspondence in writing (email primarily)
• Responsive to returning phone calls in a timely manner
• Communicate with factories and suppliers
• Monitor orders, and provide tracking for shipments.
• Prepare direct entry sales orders
• Coordinate project submittal process-product data sheets, samples, schedules, etc.
• Provide close-out documents as required
• Ability to resolve project issues quickly and efficiently and communicates not only the problem but also a resolution to all required parties. If unable to find an acceptable solution will escalates to the Project Manager / Team Lead.
• Coordinate orders across the US, Canada and Puerto Rico.
• Displays working product knowledge of materials: Doors, Frames, Door Hardware.

Minimum Qualifications

• Proficient in Microsoft Products, including but not limited to Excel, Word, and Outlook
• Functional and working knowledge of computers
• Must pass pre-employment background check and drug screen

Knowledge, Skills and Abilities

• Effective time management and organizational skills
• Detail oriented
• Good mathematical skills
• Effective communication skills both verbal and in writing
• Self-motivated and proactive with ability to multi-task
• Blue print reading and specification interpretation preferred Construction Engineering, Construction Management, Construction Technology, or equivalent experience a plus

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this role, the employee is regularly required to talk, hear, and see. The employee is frequently required to stand, walk, use hands to handle or feel objects, and reach with hands and arms. This role requires frequent lifting of items weighing 5–25 pounds and occasional lifting of up to 50 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. This position operates in both a professional office setting and a warehouse environment. The role routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. Occasional travel to project sites may be required. Warehouse conditions include proximity to forklifts and other heavy machinery and the use of various tools and hardware. Employees may be subject to frequent heavy lifting and exposure to variable weather conditions, including extreme heat and cold. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this job description are representative of the knowledge, skills, and/or abilities required to fulfill the essential functions of the role. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.