Project Coordinator

ICP; Atlanta (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

ICP is seeking an Engagement Lead & Project Coordinator to guide the DAM Engagement Roadmap, coordinating with TCCC Engagement Leads, OUs, agencies, and bottlers to ensure timely, aligned delivery of engagement activities and metrics.

The role partners with the Global Operations Director to drive adoption, create impact narratives, and develop training materials that support stakeholder understanding and DAM value realization across engagements.

Qualifications

• Minimum 5 years of experience in project management or a related field.
• Experience coordinating cross-functional initiatives with stakeholders.

Responsibilities

• Lead planning, project management, and execution of the Engagement Roadmap.
• Partner with Engagement Leads, agencies, and bottlers to align with objectives.
• Develop engagement recommendations and track progress with risk management.
• Deliver client storytelling, training materials, and enablement.
• Provide reporting on engagement success and continuous improvement.

Skills

Project management

Client engagement

Marketing operations

Training & enablement

Communications

Job description

The DAM Engagement Lead & Project Coordinator plays a pivotal role in leading the planning, project management, and execution of the KO Assets Engagement Roadmap in partnership with TCCC Engagement Leads, Operating Units (OUs), agencies, and bottlers. This role ensures engagement activities are strategically aligned, effectively managed, and executed against established timelines, objectives, and success measures.

As a key partner to the Global Operations Director and TCCC Engagement Leads, this role drives the adoption and value of the DAM through client engagement, training delivery, and impactful storytelling. They ensure the DAM value story is consistently represented across engagement activities, storytelling decks, and training materials, while developing compelling impact narratives that demonstrate value and strengthen stakeholder understanding.

The role also serves as a key connection point between internal teams, client stakeholders, agencies, bottlers, and cross-functional partners. Through structured project management, engagement planning, team readiness, and data-driven reporting, you support successful roadmap execution, identifies opportunities to enhance engagement effectiveness, and contributes to the overall success, visibility, and reputation of KOA.

How You Will Make an Impact:

• Engagement Roadmap & Project Management
• Lead project management of the full-year Engagement Roadmap in partnership with
• TCCC Engagement Leads, agencies, and bottlers, ensuring alignment with business objectives.
• Maintain roadmap plans, timing matrices, milestones, and deliverables to ensure
• successful execution.
• Partner with the Global Operations Director and TCCC Engagement Leads to track progress, manage risks, and coordinate engagement planning and execution.
• Develop engagement recommendations that maximize the impact and adoption of the DAM.

Client Engagement, Storytelling & DAM Adoption

• Drive DAM adoption and value through client engagement, stakeholder collaboration, and impactful storytelling.
• Ensure the DAM value story is consistently represented across storytelling decks, engagements, and communications.
• Develop impact narratives and storytelling materials that demonstrate the value and business impact of the DAM.
• Identify engagement opportunities and share best practices to strengthen stakeholder engagement and platform adoption.

Training, Content Creation & Team Readiness

• Plan and support training and enablement activities that improve stakeholder understanding and adoption of the DAM.
• Recommend and support the creation and delivery of training materials and content aligned with engagement priorities.
• Partner with the Global Operations Director and relevant stakeholders to ensure team readiness through appropriate training, resources, and guidance.
• Identify readiness gaps and opportunities to improve training, content, and engagement effectiveness.

Reporting, Success Measures & Continuous Improvement

• Track Engagement Roadmap progress, deliverables, and success measures to monitor performance and execution.
• Maintain reporting that supports consolidated account reporting, team readiness, and engagement success.
• Communicate engagement achievements, insights, and recommendations to demonstrate the value and impact of the DAM.
• Identify opportunities to improve engagement planning, storytelling, training, and reporting through data and stakeholder feedback.

What You Will Bring

Requires a minimum of 5 experience in project management, client engagement, marketing operations, training and enablement, communications, or a related field, including experience managing cross-functional initiatives and stakeholder relationships within a client-facing environment; or any combination of education and experience, which would provide an equivalent background.

Role Success

Success in this role will be demonstrated through effective planning and execution of the full-year Engagement Roadmap, strong stakeholder engagement and adoption of DAM Assets, consistent and impactful storytelling, effective training and enablement delivery, team readiness, and accurate tracking and reporting of engagement success measures.

Additional indicators of success include strong cross-functional collaboration, continuous improvement of engagement processes, clear communication of the value, and consistent demonstration of ICP and the clients’ values in delivery and ways of working

Someone who exemplifies our ICP Values

• Curiosity – keen to learn and understand how things work.
• Inclusivity – works positively and respectfully with others.
• Focus – organised and committed to delivering accurate work.
• Creativity – looks for practical ways to solve day-to-day problems.
• Trustworthiness – reliable, accountable and careful with client assets and information.