Project Associate, Cyber Breach

Contact Discovery Services, LLC; Nashville (TN); Remote; USD 70,000 - 110,000; Full time

Job summary

Contact Discovery Services LLC is seeking a Project Associate, Cyber Breach, to support breach response operations and client service in a remote role. You will handle dataset analysis, identify impacted individuals, and prepare notification deliverables across on-call and standard schedules.

The role requires experience with Relativity or similar platforms, strong written and verbal communication, and an understanding of incident response life cycle.

Qualifications

• Undergraduate degree or equivalent practical experience in a relevant field.
• Experience handling data operations or reviews in legal tech, cyber, or eDiscovery.
• Ability to communicate effectively with technical and non-technical stakeholders.

Responsibilities

• Perform contact discovery and breach analysis in on-call and standard work settings.
• Coordinate intake, processing, and analysis of datasets for hosting.
• Extract, classify, and validate sensitive data, including PII and PHI.
• Build notification lists and support regulatory and client-facing reporting.
• Maintain quality controls and documentation across deliverables.
• Collaborate with project managers and technical teams to meet deadlines.
• Assist with procedure development and continuous process improvement.
• Adhere to SOPs and chain of custody requirements.
• Provide ongoing consultation to case teams for incident response-related review.
• Proactively communicate project status to clients and internal teams.

Skills

Analytical skills

Organizational skills

Client service

Education

Undergraduate degree or equivalent

Tools

Relativity

OCR

Data normalization

Windows

Office suite

Job description

Project Associate, Cyber Breach

Contact Discovery Services LLC
Location: Remote
Start date: Negotiable

A leading eDiscovery technology and Cyber Incident Response firm headquartered in Washington, DC is looking for a Project Associate, Cyber Breach with strong analytical skills, excellent organization, and a passion for client service. The role supports breach response operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation.

The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team.

This position includes working with a variety of internal & external team members including Operation/Technical team members, Project Managers, Business Development team, attorneys, company or government representatives, and other legal staff.

Duties of the position

• Perform contact discovery and breach analysis in on-call and standard work settings
• Coordinate the intake, processing, and analysis of datasets for hosting
• Extract, classify, and validate sensitive data, including PII and PHI
• Build notification lists and support regulatory and client-facing reporting
• Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files
• Collaborate with project managers and technical teams to meet deadlines
• Assist with procedure development and continuous process improvement
• Adhere to standard operating procedures and chain of custody requirements
• Provide ongoing consultation to case teams for incident response related document review, data mining workflows
• Proactively communicate ongoing project status and guidance to clients, partners, and internal teams
• Participate in an on-call rotation as needed, including nights and weekends
• Complete additional duties assigned by management as needed

Experience and qualifications

• Undergraduate degree or equivalent practical experience in a relevant field
• 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery
• Comfort working with structured and unstructured data
• Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members
• Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations
• Proficiency with Windows operating systems and the Office product suite
• Ability to demonstrate superior organizational skills with an acute attention to detail
• Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours

The following skills are preferred but not required

• Understanding of the electronic discovery reference model (EDRM)
• Relativity experience or similar review platforms
• Experience with OCR, data validation, and dataset normalization
• Relativity Certified Administrator certification
• Familiarity with scripting, data manipulation, or reporting tools

Salary Range: $70,000 - $110,000

About Contact

Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering "outside-the-box" solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-pacedenvironment, then we want to hear from you.