Project Associate, Cyber Breach

Contact Discovery Services, LLC; Denver (CO); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Remote work

On-call rotation

Flexible schedule

Job summary

Contact Discovery Services LLC is seeking a Project Associate, Cyber Breach to support breach response operations and handling of compromised datasets. The role involves on-call rotation, coordinating intake and processing, and producing regulatory and client-facing reports.

The ideal candidate will have experience with Relativity or similar eDiscovery platforms, strong analytical skills, and an understanding of incident response lifecycle within a consultative client-service context.

Qualifications

• Undergraduate degree or equivalent practical experience in a relevant field.
• 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery.
• Comfort working with structured and unstructured data.
• Ability to communicate effectively to all relevant stakeholders including attorneys and client support staff.
• Knowledge of breach response concepts, PII and PHI handling, and eDiscovery workflows.
• Proficiency with Windows operating systems and Office suite.

Responsibilities

• Perform contact discovery and breach analysis in on-call and standard work settings.
• Coordinate intake, processing, and analysis of datasets for hosting.
• Extract, classify, and validate sensitive data, including PII and PHI.
• Build notification lists and support regulatory and client-facing reporting.
• Maintain quality control and documentation across all deliverables.
• Collaborate with project managers and technical teams to meet deadlines.
• Assist with procedure development and continuous process improvement.
• Adhere to SOPs and chain of custody requirements.
• Provide ongoing consultation to case teams for incident response related review and workflows.
• Proactively communicate project status and guidance to clients, partners, and internal teams.
• Participate in on-call rotation including nights and weekends.

Job description

Project Associate, Cyber Breach

Contact Discovery Services LLC
Location: Remote
Start date: Negotiable

A leadingeDiscovery technology and Cyber Incident Response firm headquartered inWashington,DC is looking for aProject Associate, Cyber Breachwithstrong analytical skills, excellent organization, and a passion for client service. Therole supportsbreachresponse operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation.

The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team.

This position includes working with a variety of internal & external team members includingOperation/Technical team members,Project Managers,BusinessDevelopment team, attorneys, company or government representatives, and other legal staff.

Duties of the position

• Perform contact discovery and breach analysis in on-call and standard work settings
• Coordinate the intake, processing, and analysis of datasets for hosting
• Extract, classify, andvalidatesensitive data, including PII and PHI
• Build notification lists and support regulatory and client-facing reporting
• Conduct andmaintainconsistent quality control and documentation across all deliverables,includinganalysis and remediation files
• Collaborate with project managers and technical teams to meet deadlines
• Assistwith procedure development and continuous process improvement
• Adhere to standard operating procedures and chain of custody requirements
• Provideongoingconsultation to case teams for incident response related documentreview, data mining workflows
• Proactively communicateongoing projectstatus and guidance to clients, partners, and internal teams
• Participate in an on-call rotation as needed, including nights and weekends
• Completeadditionalduties assigned by management as needed

Experience and qualifications

• Undergraduate degree or equivalent practical experience in a relevant field
• 3+years' experiencehandling data operations or reviews in legal technology, cyber, or eDiscovery
• Comfort working with structured and unstructured data
• Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members
• Knowledgewith breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations
• Proficiencywith Windows operating systems and the Office product suite
• Ability todemonstratesuperior organizational skills with an acute attention to detail
• Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines,with occasional extended hours

The following skills are preferred but not required

• Understanding of the electronic discovery reference model(EDRM)
• Relativity experience or similar review platforms
• Experience with OCR, data validation, and dataset normalization
• RelativityCertifiedAdministrator certification
• Familiarity with scripting, data manipulation, or reporting tools

Salary Range: $70,000 - $110,000

About Contact

Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members arecomprisedof talented engineers, analysts, and project managers from allwalks of life. We concentrate on engineering “outside-the-box” solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to activelyparticipatein the development ofnew ideas, technology, and processes to ensure our customers receivethe highestlevel of service. We offer competitivebenefits, work schedule flexibility,andcoordinatevarious company activities throughout the year. If you are looking to be part of an exciting, fast-pacedenvironment,then we want to hear from you.