Project Account Manager

Border States

Fargo (ND)

On-site

USD 64,000 - 96,000

Full time

14 days+

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Benefits offered by this job

Health, Dental and Vision Benefits

Employee Stock Ownership Plan (ESOP)

401(k) Retirement Plan

Paid Holidays

Job summary

Border States is seeking a Project Account Manager to manage project flow within the Grid Solutions Group. This role involves project management skills to oversee materials from planning to completion, ensuring customer needs are met.

The ideal candidate will have experience in customer service and a solid understanding of electrical products. Benefits include health, dental, and vision plans, along with an employee stock ownership plan, among others.

This position is available in various locations including Fargo, ND.

Qualifications

2 years of prior customer service, quotation, or sales experience with strong knowledge of electrical products and utility systems preferred.
Technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.
Ability to read, write, and speak in English.

Responsibilities

Manage the flow of material from the planning phase to the completion of each assigned project.
Work closely with Business Development Managers, Regional Managers, and sales staff.
Provide customers with timely follow-up on technical inquiries and requests.

Skills

Customer service

Electrical product knowledge

Project management

Communication skills

Education

Business or trade degree preferred

Equivalent in work experience

Tools

Microsoft Office

SAP software

Job description

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee‑owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Bismarck, ND or Rapid City, SD, or Phoenix, AZ, or Albertville, MN, or Billings, MT, or Pewaukee, WI, or Fargo, ND

Application Deadline: July 15, 2026 or Posted Until Filled

Job Summary: The Project Account Manager provides project management skills for managing the projects of the Grid Solutions Group. Manages the flow of material from the planning phase to the completion of each assigned project. Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress. Actively participates in coordinating, analyzing and acting upon information and feedback of customer needs, pricing, products, competition, and procedures. Obtains orders and provides order entry, expediting, pricing, follow-up and other value-added services, as required.

Responsibilities

Essential Functions

Works closely with Border States' Business Development Managers, Regional Managers, and sales staff to provide product management for the assigned projects in order to meet and exceed sales and gross profit objectives.
Projects may deal with substations, power transmission, wind and solar energy, battery energy storage, data center, Telco, or HV industrial.
Manages the flow of material from the planning phase to the completion of each assigned project.
Maintains the schedule of jobs being handled, maintains accurate database on current projects, and assures required specifications are met for all jobs in progress.
Maintains a high level of teamwork and communication in ensuring a balanced workload within the team.
Consistently provides responsive, quality service to our customers.
Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
After bid date, responsible for following-up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet customer's required deadlines.
Responsible for the completion of each assigned project.
Provides customers with timely follow-up on technical inquiries and requests.
May perform material takeoff of bids that could include products such as wire and cable, transformers, splices, terminations, switchgear, apparatus and specialty equipment.
May develop quotations for customers within the company profit objectives and guidelines.
May assist with negotiating with vendors for best pricing and best delivery of products to customers and/or jobsites.
Works with the legal department with contract review and identifies areas of risk as necessary.

Non-essential Functions

Completes project group job form with customer information for each project handled.
Responsibilities may include overseeing all or some of the following; product application and support, estimating, procurement, material management, staging, kitting, storage, job site delivery, back hauling and project close out.
May be responsible for calls on customer accounts and actively seek to develop new accounts to secure orders and generate sales of products and services.
May be required to consult with engineers and developers on given projects. Provides customers with timely follow-up on technical inquiries and requests.
Provides assistance in purchasing functions, product evaluations, inventory management, pricing development, and other related services.
Contacts vendors for pricing, as needed.
Attends training programs, as required. May assist with trade shows, as needed.

Qualifications

Business or trade degree preferred or the equivalent in work experience.
2 years of prior customer service, quotation, or sales experience with strong knowledge of electrical products and utility systems preferred.
Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.
Ability to read, write, and speak in English.
Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software.

Skills and Abilities

Technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.
Technical ability to read specifications and drawings highly preferred.
Excellent interpersonal, written and verbal communication, reading, and customer service skills preferred.
Ability to effectively plan, organize, and work well on a team.
Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency): Occasionally 0 - 33% Frequently 34 - 66% Continuously 67 - 100%

Lift from Floor to Waist:
- < 10 lbs. - Occasionally
- 10 to 25 lbs. - Occasionally
- 26 to 50 lbs. - Occasionally
- 51 to 75 lbs. - Occasionally
- 76 to 100 lbs. - Occasionally
- 101 + lbs. - Occasionally
Above Waist Lift:
- < 10 lbs. - Occasionally
- 10 to 25 lbs. - Occasionally
- 26 to 50 lbs. - Occasionally
- 51 to 75 lbs. - Occasionally
- 76 to 100 lbs. - Not at all
- 101+ lbs. - Not at all
Unilateral Carry:
- < 10 lbs. - Occasionally
- 10 to 25 lbs. - Occasionally
- 26 to 50 lbs. - Not at all
- 51 to 75 lbs. - Not at all
- 76 to 100 lbs. - Not at all
- 101+ lbs. - Not at all
Bilateral Carry:
- < 10 lbs. - Occasionally
- 10 to 25 lbs. - Occasionally
- 26 to 50 lbs. - Occasionally
- 51 to 75 lbs. - Occasionally
- 76 to 100 lbs. - Not at all
- 101+ lbs. - Not at all

Physical Activity

Sitting (a continuous period of being seated) - Not at all
Standing (for sustained periods of time) - Frequently
Walking (moving about on foot to accomplish tasks) - Continuously
Bending/Stooping (downward and forward) - Not at all
Crawling (moving about on hands and knees or hands and feet) - Not at all
Climbing/Walking Stairs (ascending or descending) - Occasionally
Reaching (extending arms in any direction) - Occasionally
Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally
Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
Balancing (maintaining body equilibrium to prevent falling) - Frequently
Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally
Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Not at all
Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
Handling (applying pressure to an object with the fingers and palm) - Frequently
Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Occasionally
Talking (expressing or exchanging ideas by means of the spoken word) - Continuously
Driving (the control and operation of a fork lift) - Not at all
Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Continuously
Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently
Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously
Exposure (to adverse weather & temperature conditions) - Frequently
Travel (travel needed to perform job duties) - Not at all

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. The pay range for this position is $64,000/year to $96,000/year, depending on experience.

Benefits

Health, Dental and Vision Benefits
Accident, Critical Illness, Hospital Indemnity
FSA & HSA
Employee Stock Ownership Plan (ESOP)
Disability Benefits
401(k) Retirement Plan
Life Insurance
Employee Assistance Program
Paid Holidays
Paid Volunteer Time
Personal Leave time and more!
Border States provides bonuses to employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings: