PROJ-2929 Network Support Engineer (L2, Site Lead)

Iron Systems, Inc; Chicago (IL); On-site; USD 44,000 - 130,000; Full time

Job summary

A leading company in IT services is seeking a Network Support Engineer to handle troubleshooting, equipment management, and maintenance for clients. Ideal candidates will have hands-on networking experience, relevant certifications, and a problem-solving mindset. The role offers opportunities for growth in a dynamic environment in Chicago, IL.

Qualifications

• Proven experience in a network administrator role.
• Hands-on experience in networking, routing, and switching.
• CCNA, Network+, CCNP, CCDP, CCIE or equivalent certifications are desired.

Responsibilities

• Visually inspecting devices to assess equipment status.
• Troubleshooting hardware problems on any device.
• Installing or replacing modular equipment components.

Skills

Networking

Troubleshooting

Organizing

Multitasking

Education

BSc degree in Computer Science

Associate's degree in electronics

Tools

Backup and recovery software

Job description

1 day ago Be among the first 25 applicants

• Visually inspecting devices to assess equipment status
• Rebooting routers, servers, storage devices or other equipment
• Providing loop-back cables in order to test circuits remotely
• Re-seating or replacing components or cables
• Removing Alternating Current (“AC”) or Direct Current (“DC”) power from equipment
• Cleaning equipment or connectors
• Connecting a client-provided test set or test router to equipment
• Swapping removable storage media
• Installing or replace modular equipment components
• Dispatching equipment for repair
• Cleaning fibers
• Installing loop backs
• Providing planned maintenance or circuit migration support
• Installing Small Form Factor Pluggables (each an “SFP”) or Gigabit Interface Converters (each a “GBIC”)
• Troubleshooting hardware problems on any device
• Racking and de-racking of any device installed
• Labeling/inventory equipment plus digital picture and serial number recording
• Tape backup: cassette exchange and storage in strongbox
• Power cycling a router, server, switch and soft-booting a server
• Follow Data Eradication process
  
  
• Install cables or optics for new circuits
• Testing of cables and optics
  
  

Break-fix

Job Responsibilities Include

• Visually inspecting devices to assess equipment status
• Rebooting routers, servers, storage devices or other equipment
• Providing loop-back cables in order to test circuits remotely
• Re-seating or replacing components or cables
• Removing Alternating Current (“AC”) or Direct Current (“DC”) power from equipment
• Cleaning equipment or connectors
• Connecting a client-provided test set or test router to equipment
• Swapping removable storage media
• Installing or replace modular equipment components
• Dispatching equipment for repair
• Cleaning fibers
• Taking light levels
• Installing loop backs
• Providing planned maintenance or circuit migration support
• Installing Small Form Factor Pluggables (each an “SFP”) or Gigabit Interface Converters (each a “GBIC”)
• Troubleshooting hardware problems on any device
• Racking and de-racking of any device installed
• Labeling/inventory equipment plus digital picture and serial number recording
• Tape backup: cassette exchange and storage in strongbox
• Power cycling a router, server, switch and soft-booting a server
• Follow Data Eradication process
  
  

Provisioning:

• Install cables or optics for new circuits
• Re-connect / disconnect / replace existing circuits
• Testing of cables and optics
  
  

Deployment:

• Physical Cabling
• Cable Management
• Northbound Cabling (Fiber/Copper/Power)
• Rack/Stack/Jack
• Installation Support (PDU, Network Switches, etc.)
• E-Waste and other clean-up activities
  
  

Job Requirements:

• Proven experience in a network administrator role
• Hands on experience in networking, routing and switching
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
• Ability to set up and configure server hardware
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking
• CCNA, Network+, CCNP, CCDP, CCIE or equivalent
• BSc degree in Computer Science or related field or equivalent
• Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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