Programmer - ClearWater Ceramics Center

City of Concord; Concord (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

The City of Concord is seeking a Ceramic Programs Leader to guide participants of all ages in wheel-throwing, hand-building, and glazing, while teaching clay preparation, firing formats, and safety workflows.

You will manage studio inventory, support new pottery programming, handle registrations, and help market offerings. The role requires adaptable instruction, strong customer service, and adherence to city policies.

Qualifications

• Experience with ceramics programming and classes.
• CPR/First Aid certification preferred.
• Valid driver's license required.
• Knowledge of safety, rules, and regulations for public recreation.
• Ability to adapt programs for all ages and abilities.

Responsibilities

• Lead and instruct participants in wheel-throwing, hand-building, and glazing, with clear guidance on clay prep, firing formats, and safety.
• Assist inventory of ceramics supplies and manage kiln room resources to minimize waste.
• Support pottery programming to create new opportunities and growth based on community feedback.
• Provide customer service by answering clay-related questions, processing studio transactions, and helping with registrations.
• Create and distribute engaging marketing materials such as flyers and social posts.
• Instruct class participants, communicating lengths, formats, and modifications for various ages and abilities.
• Prepare classrooms and maintain the studio, including setup and reporting damages to supervisors.
• Respond quickly and effectively to emergencies.
• Facilitate special events and trips, serve as a city liaison at non-city facilities, and assist with events as needed.
• Follow City of Concord Parks & Recreation rules, policies, and procedures.

Job description

The purpose of this position is to lead and instruct participants in ceramic and pottery programs for all ages and abilities.

Essential Duties and Responsibilities:

• Lead and instruct participants in wheel-throwing, hand building, and glazing techniques, clearly communicating clay preparation steps, firing formats, and safety workflows. Programs should be adapted for a variety of skill levels.
• Assist the tracking and inventory of ceramics supplies and manage kiln room resources responsibly to minimize waste.
• Assist with Pottery programming to create new opportunities, organizations, modifying current workshops and future growth based on community feedback.
• Deliver exceptional customer care by answering clay related technical questions, managing studio transactions and assisting participants with registrations.
• Create and distribute engaging marketing materials. This may include flyers and social media updates to help bring awareness of the facility and its offerings.
• Instructs class participants. Communicates with participants concerning class lengths, training formats, and adapted modifications. Adapts programs to accommodate a variety of age predictable health concerns.
• Classroom preparation. Maintains the studio area by performing housekeeping duties. Responsible for classroom or facility set up as needed. Reports any damages to classroom or facility to supervisor.
• Emergency response. Responds quickly and effectively to emergency situations.
• Special event facilitator. Plans and executes trips using the Parks & Recreation vehicles. Serves as a City liaison at special recreation programs at non-City facilities. Assists with Parks & Recreation programs, festivals and events on an as-needed basis.
• Follows rules, policies and procedures established by the City of Concord and the Parks & Recreation Department.

Supplemental Functions:

Performs other similar duties as required.

Job Specifications and Qualifications:

Knowledge:

• Activity planning principles and practices
• CPR/First aid practices and techniques
• Applicable federal, state, and local laws, rules, and regulations.
• Ceramic equipment operations
• Ceramic programming
• Philosophy and objectives of public recreation, personal health and hygiene
• Prioritize work assignments
• Customer Service principles

Licensing and Certifications:

• Valid North Carolina Driver’s License
• Cardiopulmonary Resuscitation (CPR) Certification/Automated External Defibrillator (AED)

PLEASE NOTE: Applicants must meet the City criteria for an acceptable driving record.

Preferred Licensing and Certifications:

Program Specific Certification

Working Conditions / Physical Requirements:

• Positions in this class require: standing, fine dexterity, walking, lifting, carrying, sitting, reaching, handling, kneeling, pushing/pulling, climbing, vision, foot controls, balancing, bending, crouching, hearing, twisting, talking.
• Medium Work: Exerting 20 to 50 pounds occasionally, 10-25 pounds frequently, or from 10 up to 20 pounds constantly.
• Incumbents may be subjected to extreme temperature, wetness and/or humidity.