Programmer Analyst - Remote

DXC Technology; United States; Remote; USD 61,000 - 93,000; Full time

Job summary

Join DXC Technology, a leading IT services and consulting company, as part of a remote team. This role involves maintenance and support in an agile environment, emphasizing strong communication skills and technical expertise in key areas like COBOL and JCL. Successful candidates will be proactive in delivery and problem resolution while ensuring adherence to quality processes.

Benefits

Health, dental, and vision insurance

Life and disability insurance

Retirement savings plan

Paid holidays and time off

Qualifications

• Experience in COBOL, JCL, DB2, CICS, VSAM, and IMS DB/DC is essential.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Responsible for application maintenance and support.
• L3 problem management including analysis and code fixes.
• Coordination of problem/change/release activities.

Skills

COBOL

JCL

DB2

CICS

VSAM

IMS DB/DC

Analytical skills

Problem-solving skills

Communication skills

IT Service Management

Job description

• Application Maintenance and Support or Development or Modernization
• L2 Incident, Major Incidents, Represent team in war room/triage calls
• L3 Problem Management, analysis, and code fix
• Problem/Change/Release & deployment coordinator
• Release to Build and Test – Implement or adapt service support according to the defined project. Assist and prepare Acceptance-for-Support session.
• Configuration Management -- Keep Configuration Management tool up to date, upon build activities. Creates Configuration Item record in Configuration Management Database (CMDB).
• Being responsive to clients whilst following the principles and procedures of the quality management system
• Build strong working relationship with onshore/offshore team, customer and users.
• Good awareness of the customer’s business and in-depth knowledge of the customer’s environment and processes.
• Generate and submit reports/updates to management when needed.
• Follow training plans, requirements and schedules as outlined
• Must have a sense of ownership in handling project and technical issues and able to provide effective and timely resolution.
• Complete and keep up to date with all Mandatory trainings.
• Good to have the ITSM/ITIL knowledge/Certifications
• Ensure following of processes and best practices

Qualifications:

• Should have experience in COBOL, JCL, DB2, CICS, VSAM and IMS DB/DC .
• Strong analytical, good troubleshooting and problem-solving skills.
• Work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.
• Experience in identifying and delivering technical solutions to customer business problems.
• Excellent English both verbal and written communication skills and capable of independently communicating with customers.
• Should be flexible to work in shifts (24/7)
• Exposure to IT Service Management
• Good to have an experience working in Agile or Waterfall software development process
• Knowledge on Agile tools, Remedy and ServiceNow
• Vantage/wMA experience
• Life insurance experience

Nice to Have Skills:

• Knowledge / Development/Support experience on AS400, Assembler, Natural Adabas, Microfocus, DL/1, PL/1
• Strong exposure to schedulers - CA/7/CONTROL – M/ZEKE
• Strong exposure to version controllers – ENDEVOR/PANVALET
• Debugging tools like Intertest/EXPEDITOR
• Knowledge on Mainframe special tools and reports like ABENDAID, TELON, Easytrieve and FOCUS
• Knowledge on domain skills like Telecom, Banking, Retail, Travel & Transport
• 100% Remote

Job Description:

Responsibilities:

• Application Maintenance and Support or Development or Modernization
• L2 Incident, Major Incidents, Represent team in war room/triage calls
• L3 Problem Management, analysis, and code fix
• Problem/Change/Release & deployment coordinator
• Release to Build and Test – Implement or adapt service support according to the defined project. Assist and prepare Acceptance-for-Support session.
• Configuration Management -- Keep Configuration Management tool up to date, upon build activities. Creates Configuration Item record in Configuration Management Database (CMDB).
• Being responsive to clients whilst following the principles and procedures of the quality management system
• Build strong working relationship with onshore/offshore team, customer and users.
• Good awareness of the customer’s business and in-depth knowledge of the customer’s environment and processes.
• Generate and submit reports/updates to management when needed.
• Follow training plans, requirements and schedules as outlined
• Must have a sense of ownership in handling project and technical issues and able to provide effective and timely resolution.
• Complete and keep up to date with all Mandatory trainings.
• Good to have the ITSM/ITIL knowledge/Certifications
• Ensure following of processes and best practices

Qualifications:

• Should have experience in COBOL, JCL, DB2, CICS, VSAM and IMS DB/DC .
• Strong analytical, good troubleshooting and problem-solving skills.
• Work with a team to provide written responses to technical proposals and /or reports/documentation for delivery.
• Experience in identifying and delivering technical solutions to customer business problems.
• Excellent English both verbal and written communication skills and capable of independently communicating with customers.
• Should be flexible to work in shifts (24/7)
• Exposure to IT Service Management
• Good to have an experience working in Agile or Waterfall software development process
• Knowledge on Agile tools, Remedy and ServiceNow
• Vantage/wMA experience
• Life insurance experience

Nice to Have Skills:

• Knowledge / Development/Support experience on AS400, Assembler, Natural Adabas, Microfocus, DL/1, PL/1
• Strong exposure to schedulers - CA/7/CONTROL – M/ZEKE
• Strong exposure to version controllers – ENDEVOR/PANVALET
• Debugging tools like Intertest/EXPEDITOR
• Knowledge on Mainframe special tools and reports like ABENDAID, TELON, Easytrieve and FOCUS
• Knowledge on domain skills like Telecom, Banking, Retail, Travel & Transport

Work Environment

• 100% Remote

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $61,400 - $92,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off; and much more.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer . All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for theFederal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link

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Please note: DXC will respond only to requests for accommodations due to a disability.

About the company

DXC Technology is an American multinational information technology services and consulting company headquartered Ashburn, Virginia.

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