Programmer Analyst

Zenfreed, LLC; Town of Lansing (NY); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Job summary

Zenfreed, LLC is seeking a Salesforce Developer to design, implement, and customize Salesforce solutions for the Michigan Enterprise Contact Center. You will work with CRM needs, define technical requirements, and own release cycles for ongoing improvements.

The role requires deep expertise in Service Cloud, Experience Cloud, Apex, LWC, and integration with REST APIs, with a focus on secure, scalable implementations. Hybrid schedule; onsite two days a week near Lansing.

Qualifications

• Experience with Salesforce Service Cloud and Digital Experience Sites.
• Hands-on Apex, Visualforce, Aura, and Lightning Web Components.
• Experience with API integrations and SSO implementations.
• Familiarity with Salesforce lifecycle, deployments, and DX tooling.
• Ability to translate customer requirements into technical solutions.

Responsibilities

• Define technical requirements with stakeholders for new projects.
• Ensure alignment with customer goals and long-term strategy.
• Lead release cycles and deploy updates to Salesforce apps.
• Own all end-to-end technical aspects of Salesforce programs.
• Develop and enforce development guidelines for the team.
• Collaborate with other systems for cross-platform integration.
• Adhere to SOM security guidelines throughout the lifecycle.
• Communicate technical concepts to executives and drive decisions.
• Plan training for maintenance and operations transition.
• Support configuration-based solutions (Flows, Process Builder).

Skills

Salesforce

Apex

Lightning Web Components

Visualforce

Aura Components

SFDX / Salesforce DX

REST APIs

GoMeddo Scheduling

Azure DevOps

Conga Composer

Education

Bachelor's Degree

Tools

Azure DevOps

Conga Composer

GoMeddo Scheduling

Salesforce DX

Job description

Lansing, United States | Posted on 08/18/2026

• Minimum Education Requirement Bachelor's Degree
• City Lansing
• Country United States

Job Description

As a Salesforce Developer, you’ll be comfortable with the development, design, and implement customizable solutions within Salesforce based upon CRM needs for the Michigan Enterprise Contact Center team at the Department of Technology, Management, and Budget.

Job Duties

• Work with colleagues, customers, and end users to define technical requirements for new projects and any future enhancements.
  
• Ensure that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client's long-term strategy.
  
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code.
  
• Has overall technical responsibility for the technical aspects of the project environments
  
• Compile internal development guidelines/standards for the development team and ensure the team is following those standards.
  
• Collaborating with Developers for other systems in order to integrate across the business.
  
• Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
  
• Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
  
• Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations.
  
• Excellent written and verbal communication skills.
  
• Strong knowledge and working experience in Service Cloud and Experience Cloud.
  
• Participation in each phase of full Salesforce.com lifecycle implementations
  
• In-depth understanding of the capabilities and constraints of the Salesforce
  
• Strong hands-on experience in writing Apex programming, Visual force pages,Apex triggers, Aura Components, and lightning web components.
  
• Knowledge in implementing solutions using configurations(no-code) such as Flows, process builders, and workflow Rules, etc.
  
• Work with technical managers, architects, and business stakeholders in gathering requirements and driving the team to implement technical solutions.
  
• Hands-on experience with integrating Salesforce with cloud-based applications and on-premises applications using standard and custom REST APIs
  
• Hands-on experience in implementing various authentication protocols(oAuth) to integrate 3rd party applications.
  
• Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.
  
• Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications,AppExchange products, and custom development
  
• Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce technology efforts.
  
• Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform
  
• Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
  
• Support SFDX development, branch management, merging, and code deployment activities using Azure DevOps build CI/CD process.
  
• Identification of risks and issues from a technical perspective.
  

Requirements

Required Skills

6+ years:

5+ years:

• Experience working with Service Cloud
  
• Experience working with Salesforce Digital Experience Sites.
  
• Experience with GoMeddo Scheduling customization, or equivalent experience with similar scheduling products.
  
• Experience with Conga Composer.
  

4+ years:

3+ years:

• Hands on experience with Salesforce Lightning, including LWC
  

Demonstrated hands on experience with Salesforce, including SFDX and the Salesforce Development Lifecycle

Strong experience in migrating from Classic to Lightning.

Experience in migrating Legacy Visualforce Portals to Digital Experience Sites.

The successful candidate will be a self-motivated individual, who can work under dynamic conditions and within deadlines.

Desired Skills

5+ years:

• Experience working with Service Cloud and/or Health Cloud
  

2+ years:

• Experience with API integrations and Single Sign-On (SSO) implementations
  

Experience using Microsoft Azure DevOps or comparable tools for requirements tracking, CI/CD, or release management

Exposure to data migration and/or cloud integration projects

Salesforce Certified Platform Developer I and Salesforce Certified Administrator

Salesforce Certified Platform Developer II

Additional experience that is beneficial but not required, including:Familiarity with governmental processes and compliance, including prior experience working with FedRAMP-compliant tools and environments

Salesforce Certified Platform Developer II
Salesforce experience cloud ce

• Bachelor's Degree
  

Location

• Candidate must be within 90-miles of Lansing at the time of submission.
  
• Positionis a hybrid schedule withNO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. (Tue/Wed)
  
• Working hoursMonday-Friday, approximately 8:00 a.m. to5:00 p.m.
  

AdditionalRequirements

• Must be authorized towork in the United States; We are unable to offersponsorships at this time
  
• Must undergo a background checkand drug screening for employment.
  

EmploymentTerms

• This is a W2 position
  
• HYBRID schedule -NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. (Tue/Wed)
  

AtZenfreed, we are more than an IT company. We bridge thegap between people wanting to do the work they were meant to doand organizations needing the right talent.

We are dedicated to building a diverse,inclusive and authentic workplace, so if you’re excitedabout this role but your past experience doesn’t alignperfectly with every qualification in the job description,we encourage you to apply anyway. You may be just the rightcandidate for this or other roles.

We understand a comprehensive benefits package is crucial toemployment satisfaction. We offer medical, dental and vision coverageoptions for all employees.