Programmatic Compliance Analyst

Volunteers of America Los Angeles; Los Angeles (CA); On-site; USD 78,878 - 83,030; Full time

Job summary

Volunteers of America Los Angeles is hiring a Programmatic Compliance Analyst to enhance and maintain compliance across various programs. This role involves developing and managing policies to ensure clarity and adherence to regulations.

The ideal candidate will bring a Bachelor’s degree, a solid background in legal or technical writing, and the ability to communicate effectively with stakeholders. Responsibilities also include monitoring compliance issues and creating documentation systems.

The position is on-site, emphasizing the necessity for applicants to handle emotional stress while contributing to the welfare of vulnerable community members.

Qualifications

• Ability to pass background checks, including criminal history and employment verifications.
• Valid California driver license and transportation access.
• Ability to handle emotional stress dealing with difficult clients.

Responsibilities

• Monitor compliance issues with funders and regulatory agencies.
• Create and manage compliance documentation.
• Ensure policies and consent forms are approved prior to dissemination.

Skills

Policy creation

Document management

Compliance monitoring

Stakeholder communication

Problem-solving

Education

Bachelor’s Degree or equivalent

Job description

Career Opportunities with Volunteers of America Los Angeles

A great place to work.

Careers At Volunteers of America Los Angeles

Current job opportunities are posted here as they become available.

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non‑profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low‑income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org .

PAY RATE: $78,878.50 - $83,030.00

JOB SUMMARY AND PURPOSE

Under the direction of the Director of CQI and CQI Supervisor of Business Insights, the Programmatic Compliance Analyst will support in the overall programmatic compliance at VOALA, in addition to with supporting in the attainment and ongoing accreditation of CARF.

The Programmatic Compliance Analyst will develop, review, modify, and maintain new and current Program and VOALA‑wide policies and guidelines. The main responsibility is to ensure that these policies are clear and easy to understand by employees and stakeholders. This role will be in charge of keeping records of any policy changes, including revisions, updates, and deletions.

The Programmatic Compliance Analyst is also responsible for supporting in the develop, review, modification, and maintenance of new and current consent forms and program documentation. This role will be in charge of keeping records of any consent forms and document changes, including revisions, updates, and deletions.

DUTIES AND RESPONSIBILITIES

• Monitor and respond to funder, governmental, and regulatory agencies regarding compliance issues
• Create systems and processes to ensure existing policies, consent forms, and documents comply with contractual and grant requirements.
  • Updating systems, policies, consent forms, documents, procedures, and postings to ensure compliance.
  • Recording notes from audits for future improvements and creating action plans (with accountability) for implementation with the responsibility to ensure the improvements occur for VOALA, SCADP, and affiliates.
• Follows procedure and processes to have all policies and consent forms approved prior to dissemination.
• Creates, manages, reviews and monitors all consent forms and program documentation.
• Assess gaps and opportunities for improvement of policies and processes, consent forms, documentation, and recommends practical solutions for VOALA, SCADP, and affiliates.

ESSENTIAL DUTIES

• An essential function of this position requires incumbents to report to the office.
• Creates, manages, reviews and monitors Program and VOALA‑wide policies, procedures, handbook, documents, and practices working with QA team, HR, and external legal counsel to ensure all are legally compliant with federal, state, and local laws and regulations for VOALA, SCADP, and affiliates
• Maintains Policy documents and consent forms
• Coordinates with stakeholders, and ensures policy documents are approved and disseminated.
• Is a resource for stakeholders when interpreting policy documents
• Other duties as required and may be subject to change

MANDATED REPORTER

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

QUALIFICATIONS

REQUIREMENTS

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Valid California driver license and access to dependable transportation with adequate insurance
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental‑illness, substance abuse, recently released from incarceration and other challenges.

EDUCATION

• Bachelor’s Degree or equivalent combination of education and work experience (4 years of relevant experience / coursework)

EXPERIENCE

• Three‑year experience in Policy, Legal, or Technical writing
• Experience with completing comprehensive documents that can be used in legal matters

PREFERRED QUALIFICATIONS

• Ability to speak and understand Spanish

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E‑Verify as required by the federal government and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S.

If E‑Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.