Programmatic Client Success Manager

Nexxen International; Dallas, Northern (TX, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Nexxen International is seeking a Client Success Manager in Dallas, TX. You will own post-sale client relationships and drive retention and revenue through expert campaign management and strategic consulting across Nexxen's DSP/SSP ecosystem.

Lead end-to-end campaigns from setup to optimization, support PMP deals, and translate performance data into proactive recommendations for clients and internal teams. Hybrid work model with cross-functional collaboration.

Qualifications

• 2+ years in a client-facing account management or operations role within a DSP, SSP, media agency, or publisher.
• Proven track record managing programmatic campaigns across CTV, online video, and/or display.
• Experience with PMP deal management, SSP platforms, and programmatic deal troubleshooting.
• Strong analytical mindset with the ability to translate data into actionable narratives.
• Excellent communication skills, able to explain technical concepts clearly to clients and internal teams.
• Highly organized with proven ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Own client relationship & account ownership for a portfolio of advertisers, driving retention and growth.
• Diagnose client needs and develop tailored strategies that generate measurable results and incremental revenue.
• Onboard new clients through platform demos, training sessions, and ongoing education on Nexxen's offerings and deal capabilities.
• Support quarterly regional growth goals through proactive upsell and cross-sell activity grounded in data and performance insights.
• Own end-to-end campaign delivery across managed service and PMP channels, including setup, launch, pacing, optimization, and reporting.
• Manage the full PMP deal lifecycle: deal setup, targeting configuration, implementation best practices, QA, and ongoing troubleshooting.
• Execute multi-channel programmatic campaigns across CTV, online video, and display with focus on precision and performance.
• Support audience activation and targeting strategies via Nexxen's DMP.
• Maintain accurate campaign records and account documentation in Salesforce and internal systems.
• Act as a trusted advisor on Nexxen's DSP/SSP offerings and translate complexity into actionable guidance.

Skills

Client-facing

Programmatic campaigns

PMP deal management

SSP platforms

Analytical mindset

Communication skills

Organization

Excel

PowerPoint

Salesforce

Job description

Nexxen International is seeking a Client Success Manager in Dallas, TX. You will own post-sale client relationships and drive retention and revenue through expert campaign management and strategic consulting across Nexxen's DSP/SSP ecosystem.

Lead end-to-end campaigns from setup to optimization, support PMP deals, and translate performance data into proactive recommendations for clients and internal teams. Hybrid work model with cross-functional collaboration.