Programmatic Account Manager, Southeast 2

StackAdapt Inc.; Orlando (FL, AL); On-site; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Client Services Manager to enhance client relationships and optimize advertising campaigns. This role involves leveraging your expertise in programmatic media buying and Real Time Bidding to develop unique strategies that ensure client satisfaction and campaign success. You'll work closely with various teams to maximize campaign ROI while enjoying a remote-first work environment. With a focus on account retention and revenue growth, this position offers a dynamic opportunity to make a significant impact in a supportive and diverse workplace culture.

Benefits

Highly competitive salary plus commission

RRSP/401K matching

Three weeks vacation

Comprehensive mental health care

Health benefits from day one

Work from home reimbursements

Optional global WeWork membership

Robust training and onboarding

Access to StackAdapt courses and certifications

Generous parental leave policy

Qualifications

• 3+ years of experience in Real Time Bidding/programmatic expertise.
• Proven success in managing client relationships and delivering excellent service.

Responsibilities

• Act as the main point of contact for your portfolio of clients.
• Design unique campaign strategies and ensure campaign success.
• Analyze campaign performance and recommend new opportunities.

Skills

Real Time Bidding expertise

Programmatic media buying

Google AdWords management

Facebook Ads execution

Client relationship management

Technical communication

Digital advertising trends

Job description

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game ads, and digital out-of-home ads. We empower thousands of digitally-focused companies to deliver outcomes and exceptional campaign performance every day. Founded with a vision to be more than just an advertising platform, StackAdapt is a hub of innovation, imagination, and creativity.

Reporting to the Manager, Client Services, you will play an integral role in post-sales client relationships related to user adoption of the StackAdapt platform, campaign management, client retention, and account expansion opportunities. You will work closely with your Account Executives, Client Service support teams, and cross-functional teams to maximize our customers' campaign ROI. Additionally, this role allows you to leverage your RTB/Programmatic media buying experience to optimize campaigns and develop unique solutions that ensure client satisfaction.

StackAdapt is a Remote First company, prioritizing candidates located in the following states:

• Florida
• Georgia
• Mississippi
• Louisiana
• Alabama

What you'll be doing:

1. Act as the main point of contact for your portfolio of clients across various verticals.
2. Design unique campaign strategies within the StackAdapt platform.
3. Ensure campaign success by providing regular reports, strategic solutions, and optimizations to meet KPIs.
4. Set up and traffic advertising campaigns on the StackAdapt DSP, including third-party tag implementation and pixel troubleshooting.
5. Identify upselling opportunities and develop tools, procedures, and reports to increase efficiency.
6. Analyze campaign performance regularly to optimize campaigns and recommend new opportunities.
7. Conduct in-person and virtual meetings, presentations, Quarterly Business Reviews, and training sessions.
8. Provide strategic thought leadership, acting as a trusted advisor to your clients.
9. Travel up to 20% of the time.

What you'll bring to the table:

1. 3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network).
2. Experience managing Google AdWords, Facebook Ads, or executing through a DSP as a self-serve user.
3. Proven success in managing client relationships and delivering excellent service.
4. Focus on account retention and revenue growth.
5. Ability to understand and communicate technical concepts and platform knowledge.
6. Familiarity with the latest digital advertising trends and ideas.
7. Experience working with complex databases is a plus.

StackAdapt benefits include:

• Highly competitive salary plus commission.
• RRSP/401K matching.
• Three weeks vacation, three personal days, a Culture & Belief day, and birthdays off.
• Access to comprehensive mental health care.
• Health benefits from day one.
• Work from home reimbursements.
• Optional global WeWork membership.
• Robust training and onboarding.
• Support for personal development initiatives.
• Access to StackAdapt courses and certifications.
• Generous parental leave policy.
• A friendly, supportive culture.
• Social and team events.

StackAdapt values diversity and inclusivity. We welcome applicants regardless of background, identity, or circumstances. Please inform us of any needs or accommodations during the interview process.

About StackAdapt

Recognized for our diverse, supportive workplace, high-performing campaigns, and innovation, we have received numerous awards including:

Ad Age Best Places to Work 2024

G2 Top Software and Marketing Products 2024

Campaign’s Best Places to Work 2023 UK

2024 Best Workplaces for Women and in Canada by Great Place to Work

#1 DSP on G2 and leader in Cross-Channel Advertising

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