Programmatic Account Manager, PNW

StackAdapt; Oregon (WA, WI); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading technology company is seeking a Client Success Manager to oversee client relationships and optimize campaign performance. Candidates should have at least 3 years of experience in programmatic advertising and a proven track record in client management. This remote-first role prioritizes candidates in the Pacific time zone. The company offers competitive benefits including a highly competitive salary and comprehensive health care from day one.

Benefits

Highly competitive salary

Retirement/401K/Pension Savings

Competitive Paid time off packages

Access to mental health care platform

Health benefits from day one

Work from home reimbursements

Optional global WeWork membership

Robust training and onboarding program

Support for personal development initiatives

Access to programmatic courses and certifications

Awesome parental leave program

Friendly and supportive culture

Qualifications

• 3+ years of experience in Real Time Bidding/programmatic expertise.
• Proven success in managing client relationships.
• Ability to communicate technical concepts.

Responsibilities

• Act as the main point of contact for clients.
• Design unique campaign strategies.
• Provide regular reporting on campaign goals.
• Optimize campaigns and recommend new opportunities.

Skills

Real Time Bidding/programmatic expertise

Client relationship management

Technical communication

Digital advertising trends

Tools

Google AdWords

Facebook Ads

Job description

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey.

Reporting to the Director, Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with your Account Executives, Client Service support teams, and cross functional teams to maximize the campaign ROI of our customers. Additionally, this role will allow you to use your RTB/Programmatic media buying experience to optimize campaigns and come up with unique solutions that ensure our clients are satisfied with their campaign performance.

StackAdapt is a Remote First company although we are prioritizing candidates located in the Pacific time zone, ideally located in the Pacific Northwest of the US for this role.

What you'll be doing:

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
• Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
• Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
• In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education
• Provide Strategic Thought Leadership, acting as a strategic advisor to your clients
• Travel up to 20% of time

What you'll bring to the table:

• 3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and delivering service excellence
• Focus on retaining accounts and growing revenue
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Familiarity with the latest digital advertising trends and ideas
• Experience working with complex databases is a plus

StackAdapt Benefits:

• Highly competitive salary
• Retirement/ 401K/ Pension Savings globally
• Competitive Paid time off packages including birthday's off!
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, books etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave program
• A friendly, welcoming, and supportive culture

StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. We welcome people of all backgrounds and identities.

About StackAdapt

We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation.