Programmatic Account Manager

Samba; New York (NY); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Wellness offerings

Life and disability insurance

Retirement savings plan

Paid holidays

Paid time off (PTO)

Other employee benefits

Job summary

Samba in New York is seeking an experienced Client Partner to manage and grow relationships with agency and brand-direct clients, ensuring full value from Samba’s audience targeting solutions. You’ll work with Sales to support key accounts, shape activation strategies, and keep the client experience seamless across the campaign lifecycle.

Your work drives client satisfaction, retention, and account growth through proactive communication, data activation, and cross-functional collaboration across

Qualifications

• 3+ years of account management or client services in programmatic advertising.
• Deep knowledge of audience activation across DSPs and the broader digital ecosystem.
• Solid experience with DMPs and SSPs; proficient with Excel and CRM/PM tools.

Responsibilities

• Own day-to-day account management for agency and brand-direct clients.
• Grow key accounts with strategic plans and business reviews.
• Drive data activation across DSPs, SSPs, DMPs, and social platforms.
• Oversee campaign setup and audience delivery across platforms.
• Train clients to request and deploy Samba audiences; troubleshoot issues.
• Collaborate on pre-sale planning and platform demos with Sales.
• Serve as feedback loop with Product, Measurement, Revenue Ops, Finance.

Skills

Account management

Programmatic strategy

Client relationships

Communication

Analytical thinking

Education

Bachelor's degree in Marketing, Business, Data, or related field

Tools

The Trade Desk

DV360

Yahoo DSP

LiveRamp

Lotame

Adform

OpenX

Magnite

FreeWheel

Excel

Salesforce

Jira

Asana

Trello

SQL

Job description

Samba connects the advertising industry. Today, a trillion dollars of media flows through platforms that don’t talk to each other, and each one measures its own results. We built the independent alternative: consented first-party data and AI that give the world’s biggest advertisers, publishers, and platforms one clear view across all of it.

The next era of advertising will run on AI agents, and those agents will need data they can trust. We’re building that foundation, and the agents that act on it. Join us and help build what the industry runs on.

About the Role

You manage and grow Samba's relationships with agency and brand-direct clients, making sure they get full value from our audience targeting solutions. Working closely with Sales, you support key accounts, shape audience activation strategies, and keep the client experience seamless across the campaign lifecycle. Your work drives client satisfaction, retention, and account growth.

What You'll Do

• Own Client Accounts: Own day-to-day account management for a portfolio of agency and brand-direct clients and partners, building trusted relationships through proactive communication and white-glove service.
• Grow Key Accounts: Build strategic account plans with Sales, drive renewals, identify upsell opportunities, and lead business reviews on performance, delivery, and expansion.
• Drive Data Activation: Make sure clients activate Samba audience and contextual data across all major demand-side platforms (DSPs), supply-side platforms (SSPs), data management platforms (DMPs), and social platforms.
• Run Campaigns: Oversee campaign setup and audience segment delivery across SSPs and programmatic buying platforms, supporting clients from planning and audience building through activation and quality assurance (QA).
• Train & Troubleshoot: Teach clients how to request, build, and deploy Samba audiences, and troubleshoot segment delivery issues with technical teams to resolve activation challenges.
• Shape Pre-Sale Plans: Partner with Sales on pre-sale planning and platform demos, aligning client goals with audience solutions and representing Samba's audience products with subject-matter expertise.
• Close Feedback Loops: Act as the feedback loop between clients and internal teams, and work with Product, Measurement, Revenue Operations, and Finance to improve activation, performance, and solutions.

What You Bring

• 3+ years of experience in account management, client services, or programmatic strategy roles, working with agencies and brand-direct clients to deliver audience solutions.
• Deep knowledge of audience activation and programmatic buying across DSPs such as The Trade Desk, DV360, and Yahoo DSP, plus a strong grasp of the wider digital advertising and programmatic ecosystem.
• Solid working knowledge of DMPs such as LiveRamp, Lotame, and Adform, and SSPs such as OpenX, Magnite, and FreeWheel.
• Strong Excel skills (SUMIFS, INDEX MATCH, pivot tables, VLOOKUP) and proficiency with customer relationship management (CRM) and project management tools such as Salesforce, Jira, Asana, and Trello; SQL is a plus.
• Strong communication and problem-solving skills, with a curious, proactive, and collaborative approach: always learning, quick to turn challenges into client value, and at home in fast-paced, cross-functional teams.
• Bachelor's degree in Marketing, Business, Data, or a related field, or equivalent practical experience.

Compensation

$80,000 - $90,000 a year

Samba expects to offer On Target Earnings (OTE) of $80,000 to $90,000 per year for roles to be performed in New York; OTE comprises base salary plus target variable compensation, and actual earnings will depend on various factors, including but not limited to, location, experience, performance, and attainment against targets. OTE is one component of Samba’s total compensation package for employees.

• Other rewards may include long-term incentives.
• Health insurance.
• Wellness offerings.
• Life and disability insurance.
• Retirement savings plan.
• Paid holidays.
• Paid time off (PTO).
• Other employee benefits.

Samba is an equal opportunity employer.

Your personal information

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